WellBridge Healthcare - Plano

48
Unsatisfactory
2.2
65 reviews
Insurance Accepted $8,000 - $11,200 10 - 14 days
The philosophy at WellBridge Plano centers on a holistic approach to treatment, recognizing that effective care encompasses both mental and physical health. This patient-centric focus ensures that each individual receives personalized, compassionate care designed to facilitate recovery and improve overall well-being.
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About WellBridge Healthcare - Plano
WellBridge Healthcare - Plano is a distinguished facility specializing in acute psychiatric and behavioral health services. Located in Plano, Texas, the center is dedicated to providing exceptional care in a supportive and healing environment tailored to the needs of its patients. WellBridge Plano is staffed by a team of experienced healthcare professionals who bring expertise and empathy to their roles, ensuring that all patients receive the highest quality of care. The facility features advan...
WellBridge Healthcare - Plano is a distinguished facility specializing in acute psychiatric and behavioral health services. Located in Plano, Texas, the center is dedicated to providing exceptional care in a supportive and healing environment tailored to the needs of its patients. WellBridge Plano is staffed by a team of experienced healthcare professionals who bring expertise and empathy to their roles, ensuring that all patients receive the highest quality of care. The facility features advanced medical technologies and therapeutic spaces that enhance the healing process, creating a calm and secure environment for recovery. Key benefits of choosing WellBridge Plano include a commitment to confidentiality, respect, and dignity, upholding the highest standards of patient privacy and ethical treatment. This dedication makes WellBridge Plano a trusted provider for those seeking specialized psychiatric care in a respectful and caring setting.
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Center Summary

Who we help
Adults Seniors Veterans
Treatment Programs
Staff to client ratio 1 therapist : 11 clients
Langugages
English
Licensed State of Texas
Address 4301 Mapleshade Ln, Plano, TX 75075, USA

Payment & Insurance

Payment Options
Self Pay Private Health Insurance Medicaid
Cash Price $800 per day, 10-14 days
Accepted Insurance (3)
Aetna Ambetter Cigna Aetna Ambetter Cigna

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Amenities

Amenities
Therapy Rooms Wi-Fi

Treatment

Addictions Treated
Alcohol Fentanyl Hallucinogens Heroin Other Opioids Benzodiazepines
Conditions Treated
Anxiety Depression Self-Harm Stress
Treatment Programs
Program Classifications
Privately Owned Holistic Spiritual Emphasis Individualized Care
Specialized Program Tracks
Trauma
Therapies Offered
Individual Counseling Cognitive Behavioral Therapy Dialectical Behavior Therapy Family Therapy Group Therapy Solution-Focused Therapy +3 more
Holistic Treatments
Yoga Music Therapy Nutritional Counseling Recreational/Fitness Activities Art Therapy Aromatherapy +1 more
Treatment Support Services
Peer Support Specialists Relapse Prevention Groups Discharge Planning Medication Management
Our Score
48 Unsatisfactory
Accreditations 10
Facility & Amenities 2
Website Trust Factors 1
Treatment Services 29
Review Analysis 6

Reviews

2.2
65 Reviews
Benefits

The day shift staff is caring and attentive to patients.

The food served by Chef Shay and the kitchen staff is highly praised and delicious.

The technicians are knowledgeable and helpful in assisting patients with personal struggles.

Drawbacks

Recent Reviews

October 18th, 2023

Staff of the day shift is the best where they actually show they care. The nurses don’t actually watch you take your medicine cause they don’t care in reality. The food was the best for what the place is. I give the food 5 Stars to Shay the Kitchen Staff everything else’s was a joke. I even mentioned on my way out being released to the receptionist about the nurses not monitoring medication and even she didn’t care. Just glad to be out.

October 18th, 2023

Chef Shay and the entire kitchen staff are 5 star top tier. The food was delicious with every meal. The food was a welcome treat. The technicians were better than therapists. They help you with everything you may be going through at the time. The nurses listen to you, they don't just hand out meds. They always make sure meds are taken and they care about how you feel. Thanks for all you guys did to help me.

October 18th, 2023

Horrible! Run away. They treat your loved one horribly. Got Mom back yesterday and half of her face is bruised. Mom scared of the staff. Was in for 3 weeks. Facility LIED about how she got it and then when we questioned them they sent a large intimidating man to tell us it didn't happen. Shuffled us out the door. ABUSE!!!!

May 18th, 2023

SO FAR HORRIFIC EXPERIENCE, I am my mothers POA and my mom was taken there straight from her nursing home, SO she has been there 2 days and a dr called me today from a blocked number and said my mom was not eating ....so I was given the phone number so I could call and speak with her ... the nursing station answered and then asked me for a code? I asked where am I supposed to get this code from? they said the patient!! How can a 81 year old with dementia give a code to me and she can't even r...

March 18th, 2023

This is by far the most negligent care I've ever received or witnessed. I came to this place voluntarily to get help, but they only know how to treat patients one way and that's by forcing them out of their rooms for 10 hours every day. I have chronic pain and sensory processing disorder, the combination of being forced to either pace around or sit in uncomfortable chairs for ten hours with no breaks made me so overestimated I had multiple panic attacks which did not heal me at all in the sli...

February 18th, 2023

Horrific experience. Virtually no communication with family; rarely do they answer the phone. They don’t allow visitors due to “Covid restrictions.” My elderly father suffered physical abuse from other patients and was heavily medicated. Understaffed and overwhelmed employees appeared not to be appropriately supported. My father was released after 30 days and his health deteriorated terribly in that time. He died the day after release. I will never know the truth of how the “care” at this fac...

January 18th, 2024

I was unfortunately brought here after a mental health crisis. This was the sorriest excuse of “caregivers” running this facility. They literally had to fire an employee because she flat out told me my daughter was better off dead than with me. After that it seemed like the staff was out to get me. The doctor also told me I needed to just not remember my deceased brother and son (who both died within a year of my hospitalization. My daughter only 3 months before) and I’m sorry but that’s abso...

January 18th, 2022

Communication is terrible. My mom has been there for almost a month and I have never received a call from her doctor about her treatment plan. I’ve been told to talk to her social worker to get details about her treatment, but I have left numerous messages that are not returned. The nurses do return my calls, but they have limited information and are not the decision makers for her treatment. There is no visitation because of Covid, which I understand, but I have not been able to see my mom i...

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Popular Questions at WellBridge Healthcare - Plano
How much does treatment at WellBridge Healthcare - Plano cost?

An average of $800 per day, for 10-14 days

What types of insurance does WellBridge Healthcare - Plano accept?

Aetna, Ambetter, Cigna

What does WellBridge Healthcare - Plano treat?

, ,

What types of rehab programs does WellBridge Healthcare - Plano offer?

Detox, Residential / Inpatient, Partial Hospitalization Program, Intensive Outpatient Program, Outpatient

Does WellBridge Healthcare - Plano provide holistic or alternative therapies?

Yoga, Music Therapy, Nutritional Counseling, Recreational/Fitness Activities, Art Therapy, Aromatherapy, Recreational Therapy

How long will I be in treatment at WellBridge Healthcare - Plano?

10-14 days

Where is this facility located?

4301 Mapleshade Ln, Plano, TX 75075, USA

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