Steward Holy Family Hospital Methuen

54
Satisfactory
4.0
1842 reviews
Insurance Accepted
Steward Health Care prioritizes quality, affordable healthcare, emphasizing compassion, respect, excellence, and stewardship in serving communities.
Trust Signals SAMHSA The Joint Commission
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About Steward Holy Family Hospital Methuen
Steward Health Care is dedicated to providing high-quality care with compassion and respect, focusing on affordable health care for all, especially in the communities it serves. It emphasizes being responsible community partners and advocates for the poor and underserved. The organization values compassion, ensuring care is delivered with empathy and sensitivity; accountability, with a commitment to continuous performance improvement; respect, honoring the dignity of each person; excellence, aim...
Steward Health Care is dedicated to providing high-quality care with compassion and respect, focusing on affordable health care for all, especially in the communities it serves. It emphasizes being responsible community partners and advocates for the poor and underserved. The organization values compassion, ensuring care is delivered with empathy and sensitivity; accountability, with a commitment to continuous performance improvement; respect, honoring the dignity of each person; excellence, aiming to exceed expectations through teamwork and innovation; and stewardship, responsibly managing financial and human resources. These core values and mission statement suggest a patient-centered approach to care, including potentially in areas such as addiction and mental health treatment, focusing on the well-being of individuals and communities, particularly those who are vulnerable or underserved.
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Center Summary

Who we help
Teens Adults Men Only Women Only Veterans Pregnant Women +1 more
Treatment Programs
Residential / Inpatient Outpatient Telehealth
Inclusive Support For
Native & Indigenous Peoples
Langugages
Chinese Haitian-creole Portuguese Russian Vietnamese
Licensed State of Massachusetts
Address 70 East St, Methuen, MA 01844, USA

Payment & Insurance

Payment Options
Self Pay Medicaid
Accepted Insurance (4)
Aetna BlueCross / BlueShield Humana Medicaid Aetna BlueCross / BlueShield Humana Medicaid

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Amenities

Amenities
Therapy Rooms Wi-Fi

Treatment

Addictions Treated
Conditions Treated
Acute Stress Disorder Bipolar Disorder Depression Stress Self-Harm Anxiety
Treatment Programs
Residential / Inpatient Outpatient Telehealth
Program Classifications
Evidence-Based Holistic Individualized Care
Specialized Program Tracks
Veterans
Therapies Offered
Group Therapy Individual Counseling Telehealth Therapy
Holistic Treatments
Guided Meditation Physical Therapy Yoga
Treatment Support Services
Discharge Planning Stress Management
Our Score
54 Satisfactory
Accreditations 10
Facility & Amenities 2
Website Trust Factors 1
Treatment Services 18
Review Analysis 23

Reviews

4.0
1842 Reviews
Benefits

Nurses are described as sweet, kind, and caring.

Some staff members are very supportive and provide emotional comfort.

Drawbacks

Recent Reviews

February 5th, 2025

I had to go to the emergency room recently and it was such a relief to have such sweet kind and caring nurses. They were timely and sincere it was an emotional trip for me they made sure to make me feel more than safe but just like they were old friends. I was very grateful for the pastor who popped in just to show support to say a prayer with me and my family in that moment I won’t soon forget it.

April 14th, 2025

Stop hiring ignorant incompetent people. The overnight shift of nurses just hang out and do not respond to patient calls when they hit the nurse button. It’s disgusting to see these kind of humans caring for the people that need it. If you hate dealing with people and caring for them, why are you in the healthcare field? .. I hope when the day comes that one of their loved ones are severely sick in the hospital. I hope they get the same treatment they are giving to these patients. I don’t ev...

March 5th, 2025

Yesterday I took my son to the ER after getting a call from his school. He was short of breath and shaking. All test came back negative and after receiving Motrin my son felt better. I had asked since my son is feeling better if we can be discharged. Kyle the (pa) walked in with his little assistant named Amon and said “ if you want to go home then leave, you can go” and walked right out of the room. As he left his assistant named Amon started laughing on her way out. Very unprofessional and ...

October 5th, 2024

Holy Family Hospital in Methuen is what all hospitals should be: a place to heal in a peaceful setting surrounded by caring, talented, and dedicated staff. From the moment my family member was admitted to the ER to his preparation for discharge a week later, all staff went above and beyond to give excellent medical care. You are NOT treated as a number here, as is unfortunately the case in many better-known and larger hospitals in the area. Thank you and kudos to the staff at Holy Family Ho...

March 5th, 2025

My sister Amber went here at 2:00pm to be seen for a possible Kidney Infection due to having a UTI previously and experiencing extreme pain. Upon arrival she was ignored for 3 hours before a nurse finally came in. At this point her blood sugar was low, and she had to ask for something to snack on. They ran a few tests around 4 hours in, and she was told everything was fine. At around 8pm she was told she was being discharged. She has hit her call light a few times and also been ignored, whe...

February 5th, 2025

I went in last week for severe neck pain and stiffness. (I had already been in pain for about 4 days before coming here). I got there at 6 am, waited in the waiting area until 8/9 o’clock and then still didn’t even speak to a PHYSICIANS ASSISTANT for another hour or two. Meanwhile I was sitting on a hospital bed alongside the walls of the ED because apparently I wasn’t important enough to get an actual room. So there I am exposed, exposed and in pain. Until finally the physician comes over an...

March 5th, 2025

Took my daughter to the ED at the persuasion of her PCP. First of all the nurses are always nice and great at their job 💯 BUT this one doctor ,(my daughter's had her before )is very dismissive about my daughter's condition.. zero bedside manner. My daughter's PCP sent her here for care to rule things out regarding her condition. My daughter's a minor and hates hospitals. For this doctor to treat her like that making her feel bad for seeking care goes beyond being unprofessional. The 2 star...

February 5th, 2025

They completely dismiss everyone. There were young children throwing up, yet they took in adults who were fully capable. They clearly do not care and are extremely unprofessional. As a health care employee; I am disgusted by their work ethics. Emergency room… more like wait to die room.

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Popular Questions at Steward Holy Family Hospital Methuen
What types of insurance does Steward Holy Family Hospital Methuen accept?

Aetna, BlueCross / BlueShield, Humana, Medicaid

What does Steward Holy Family Hospital Methuen treat?

,

What types of rehab programs does Steward Holy Family Hospital Methuen offer?

Residential / Inpatient, Outpatient, Telehealth

Does Steward Holy Family Hospital Methuen provide holistic or alternative therapies?

Guided Meditation, Physical Therapy, Yoga

Where is this facility located?

70 East St, Methuen, MA 01844, USA

What accreditations and certifications does Steward Holy Family Hospital Methuen have?

Licensed by State of Massachusetts (). SAMHSA, The Joint Commission

What specialized program tracks are available?

Veterans

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