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Waltham, Massachusetts
Insurance Accepted
Square Medical Group, located in Waltham, MA, is a leading provider of comprehensive healthcare services specializing in addiction medicine and primary care. With a commitment to patient-centered care and evidence-based practices, Square Medical Group offers a range of services tailored to meet the diverse needs of their patients. Their team of experienced healthcare professionals includes addiction medicine specialists, primary care physicians, nurse practitioners, therapists, and support staff dedicated to providing compassionate and personalized care. Services offered at Square Medical Group include medication-assisted treatment for substance use disorders, primary care services, mental health counseling, and care coordination. Square Medical Group adopts a holistic approach to healthcare, addressing the physical, emotional, and social aspects of well-being. Through a combination of medical intervention, counseling, and support services, they strive to empower their patients to achieve and maintain optimal health and wellness.
Square Medical Group, located in Waltham, MA, is a leading provider of comprehensive healthcare services specializing in addiction medicine and primary care. With a commitment to patient-centered care and evidence-based practices, Square Medical Group offers a range of services tailored to meet the diverse needs of their patients. Their team of experienced healthcare professionals includes addiction medicine specialists, primary care physicians, nurse practitioners, therapists, and support staff dedicated to providing compassionate and personalized care. Services offered at Square Medical Group include medication-assisted treatment for substance use disorders, primary care services, mental health counseling, and care coordination. Square Medical Group adopts a holistic approach to healthcare, addressing the physical, emotional, and social aspects of well-being. Through a combination of medical intervention, counseling, and support services, they strive to empower their patients to achieve and maintain optimal health and wellness.
Square Medical Group, situated in Waltham, MA, stands as a prominent healthcare institution specializing in addiction medicine and primary care services. Committed to delivering patient-centric and evidence-based care, Square Medical Group offers a comprehensive array of services to cater to the diverse needs of its clientele.
At the heart of Square Medical Group is its team of seasoned healthcare professionals comprising addiction medicine specialists, primary care physicians, nurse practition...
Square Medical Group, situated in Waltham, MA, stands as a prominent healthcare institution specializing in addiction medicine and primary care services. Committed to delivering patient-centric and evidence-based care, Square Medical Group offers a comprehensive array of services to cater to the diverse needs of its clientele.
At the heart of Square Medical Group is its team of seasoned healthcare professionals comprising addiction medicine specialists, primary care physicians, nurse practitioners, therapists, and support staff. This dedicated team collaborates to provide compassionate and personalized care to every patient.
The services offered by Square Medical Group encompass a wide spectrum, including medication-assisted treatment for substance use disorders, primary care services, mental health counseling, and care coordination. By taking a holistic approach to healthcare, the facility addresses not only the physical ailments but also the emotional and social aspects of well-being.
Square Medical Group emphasizes patient empowerment, aiming to equip individuals with the tools and support needed to achieve sustainable health and wellness. Through a combination of medical interventions, therapy sessions, and ongoing support services, the facility strives to guide patients on their journey to recovery and improved quality of life.
With a focus on accessibility, quality, and compassion, Square Medical Group continues to be a trusted partner in the community, dedicated to helping individuals overcome addiction and achieve overall well-being.
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Square Medical Group, situated in Waltham, MA, stands as a prominent healthcare institution specializing in addiction medicine and primary care services. Committed to delivering patient-centric and evidence-based care, Square Medical Group offers a comprehensive array of services to cater to the diverse needs of its clientele.
At the heart of Square Medical Group is its team of seasoned healthcare professionals comprising addiction medicine specialists, primary care physicians, nurse practitioners, therapists, and support staff. This dedicated team collaborates to provide compassionate and personalized care to every patient.
The services offered by Square Medical Group encompass a wide spectrum, including medication-assisted treatment for substance use disorders, primary care services, mental health counseling, and care coordination. By taking a holistic approach to healthcare, the facility addresses not only the physical ailments but also the emotional and social aspects of well-being.
Square Medical Group emphasizes patient empowerment, aiming to equip individuals with the tools and support needed to achieve sustainable health and wellness. Through a combination of medical interventions, therapy sessions, and ongoing support services, the facility strives to guide patients on their journey to recovery and improved quality of life.
With a focus on accessibility, quality, and compassion, Square Medical Group continues to be a trusted partner in the community, dedicated to helping individuals overcome addiction and achieve overall well-being.
Medication-Assisted TreatmentMedication ManagementRelapse Prevention Groups
Our Score
Accreditations2
Facility & Amenities3
Website Trust Factors1
Treatment Services25
Review Analysis19
Reviews
3.7
88 Reviews
Benefits
The facility accepts new clients with specific health insurance.
Drawbacks
3.7
88 Reviews
5
4
3
2
1
Source:
Benefits
The facility accepts new clients with specific health insurance.
Drawbacks
Recent Reviews
December 29th, 2024
I have been a client for 10 years. I have had a list of issues with them, including rude and unprofessional front desk associates that will literally hang up the phone on you, and most recently they cancelled appointments on me, the day before, with no phone call. I am filing a complaint with the Better Business Bureau.
December 29th, 2024
I have been a client for 10 years. I have had a list of issues with them, including rude and unprofessional front desk associates that will literally hang up the phone on you, and most recently they cancelled appointments on me, the day before, with no phone call. I am filing a complaint with the Better Business Bureau.
June 29th, 2024
I have been trying to SCHEDULE an appointment for almost 2 months now as a new client. I filled out the paperwork online and apparently after that only one person can make a new client appointment. Rachel is obviously overworked and doesn't have time to return a simple phone call for weeks at a time. This is absolutely ridiculous other people should be able to schedule a simple first time appointment and help her out. I've tried to talk to management and noone calls me back so now I'm forced ...
June 29th, 2024
I have been trying to SCHEDULE an appointment for almost 2 months now as a new client. I filled out the paperwork online and apparently after that only one person can make a new client appointment. Rachel is obviously overworked and doesn't have time to return a simple phone call for weeks at a time. This is absolutely ridiculous other people should be able to schedule a simple first time appointment and help her out. I've tried to talk to management and noone calls me back so now I'm forced to write this review to get some kind of help as this is the only place that is accepting new clients with my health insurance nearby.
July 29th, 2024
I am horrified by the way I was treated by multiple employees. I had requested a transfer of care to another physician at the facility, a right under state law (M.G.L. c. 111, s. 70E). The attending psychiatrist surmised that I must offer “a valid reason" for the request which is ridiculous considering that the doctor-patient relationship is built on trust (the request speaks for itself). I also requested a reasonable accommodation because of communication difficulties caused by my disability...
July 29th, 2024
I am horrified by the way I was treated by multiple employees. I had requested a transfer of care to another physician at the facility, a right under state law (M.G.L. c. 111, s. 70E). The attending psychiatrist surmised that I must offer “a valid reason" for the request which is ridiculous considering that the doctor-patient relationship is built on trust (the request speaks for itself). I also requested a reasonable accommodation because of communication difficulties caused by my disability. Stonewalled for days then, after I complained to a government agency, got dismissed by the facility. My advocate called the facility on 7/24/23 and they refused to speak with her. Kind medical assistants are this place’s only saving grace.
May 29th, 2025
I am a psychiatrist (MD) in clinical practice for 26 years. My husband has been a patient of Dr. Cynthia Carter for about two years for treatment of ADHD. He likes her and she probably does care—when she's available, which is inconsistent. He feels at her mercy to have access to his meds and would never complain, so I'm writing this.
The times she's gotten his prescriptions wrong, he and the pharmacy attempt to reach her but it can take days to straighten out. I'm stunned by her lack of res...
May 29th, 2025
I am a psychiatrist (MD) in clinical practice for 26 years. My husband has been a patient of Dr. Cynthia Carter for about two years for treatment of ADHD. He likes her and she probably does care—when she's available, which is inconsistent. He feels at her mercy to have access to his meds and would never complain, so I'm writing this.
The times she's gotten his prescriptions wrong, he and the pharmacy attempt to reach her but it can take days to straighten out. I'm stunned by her lack of responsiveness to his calls and emails. I cannot imagine treating my patients this way.
He has repeatedly gone without his meds. Sometimes it's on his end; he's afraid to follow through and be considered a "problem patient".
The office staff are responsive and caring, but it seems they have the same issues trying to reach her.
In August of 2021 he used the link from the office to log onto his telehealth appointment and waited 70 minutes before giving up, then was told she'd been there (where?)
For balance, I read every review of Square Medical Group on Google before writing this. Many reviews mention doctors and nurse practitioners by name that patients really like and give good care. Ask for one of them. Dr. Carter received one positive review but also negative ones. Some do not name the doctor but describe the issues my husband faces .
The vast majority of reviews rave about the office staff, which is a critical piece of delivering medical care. Many name staff who go above and beyond and are delightful to work with.
I read this to my husband who says it's accurate. I hope it's balanced as well.
May 29th, 2023
I have been going here for almost 2.5 years now, I got blessed with the BEST doctor I've ever had and that would be Dr. Stern. I've never had a doctor I felt comfortable with, which made me not be the most honest in the past, but Dr. Stern and Jacquelyn were patient, caring, understanding, and did everything they could for me.
The doctor's assistant, Jacquelyn, was amazing too, she was always punctual getting back and did everything I actually needed (lab work, Dr orders sent, sending in pre...
May 29th, 2023
I have been going here for almost 2.5 years now, I got blessed with the BEST doctor I've ever had and that would be Dr. Stern. I've never had a doctor I felt comfortable with, which made me not be the most honest in the past, but Dr. Stern and Jacquelyn were patient, caring, understanding, and did everything they could for me.
The doctor's assistant, Jacquelyn, was amazing too, she was always punctual getting back and did everything I actually needed (lab work, Dr orders sent, sending in prescriptions if i couldn't get it at one pharmacy, etc) and without any hassle.
I would not be where I'm at now without them and I seriously considered not going back to my home state just to keep this team. I will always be grateful for the help and care from them and ill never forget this place and the people.
May 29th, 2025
I switched doctors about 8 months ago because I was not comfortable talking to a female, so I got a new doctor . His name is Dr Jamal Henderson. Since I had this amazing doctor I feel very comfortable talking to him about personal stuff that I wouldn't tell anyone. Amazing doctor amazing listener . Very grateful for his patience with my situation. If they had 6 stars he would get it
May 29th, 2025
I switched doctors about 8 months ago because I was not comfortable talking to a female, so I got a new doctor . His name is Dr Jamal Henderson. Since I had this amazing doctor I feel very comfortable talking to him about personal stuff that I wouldn't tell anyone. Amazing doctor amazing listener . Very grateful for his patience with my situation. If they had 6 stars he would get it
January 29th, 2025
Dr Lender, Jackie and staff are amazing! They genuinely care about your well being.
January 29th, 2025
Dr Lender, Jackie and staff are amazing! They genuinely care about your well being.
June 29th, 2024
Honestly for me they were awesome n still are im not going to rate based on one person, but idk who it was today, but she was someone new, well i never heard her before n extremely rude wouldn't let me say a word, then hung up on me. All i was calling to ask was it Watertown or Woburn n when my appt was.. lol Seriously!!! Lady got my anxiety through the roof its ppl like this that dont help us n dont UNDERSTAND us at all🙏🏼
June 29th, 2024
Honestly for me they were awesome n still are im not going to rate based on one person, but idk who it was today, but she was someone new, well i never heard her before n extremely rude wouldn't let me say a word, then hung up on me. All i was calling to ask was it Watertown or Woburn n when my appt was.. lol Seriously!!! Lady got my anxiety through the roof its ppl like this that dont help us n dont UNDERSTAND us at all🙏🏼
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Popular Questions at Square Medical GroupWhat types of insurance does Square Medical Group accept?
Aetna, Ambetter, Cigna
What does Square Medical Group treat?
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What types of rehab programs does Square Medical Group offer?