SIU Family Medicine - Springfield

33
Unsatisfactory
2.8
76 reviews
Insurance Accepted
SIU Medicine in Springfield provides general healthcare and behavioral health services, including outpatient treatments for all ages and genders. They specialize in helping men and women dealing with opioid withdrawal through medication-assisted treatments like Suboxone, as well as individual and group therapy to address underlying issues. Aftercare services are also available for continued support.
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About SIU Family Medicine - Springfield
SIU Medicine is a general healthcare provider that also offers behavioral health services and recovery programs to Springfield residents. This specific location offers outpatient treatments for all ages and genders, including services such as acupuncture, cupping, and medication-assisted treatments. This program specifically works with men and women dealing with opioid withdrawal and provides them with access to medications such as Suboxone in order to decrease these symptoms and increase the cl...
SIU Medicine is a general healthcare provider that also offers behavioral health services and recovery programs to Springfield residents. This specific location offers outpatient treatments for all ages and genders, including services such as acupuncture, cupping, and medication-assisted treatments. This program specifically works with men and women dealing with opioid withdrawal and provides them with access to medications such as Suboxone in order to decrease these symptoms and increase the client’s motivation for change. Clients will also be required to participate in individual and group therapy to address underlying issues that may have led to drug and alcohol addiction in the first place. Each client will also be provided with access to aftercare services if continued support is required even after their program has ended.
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Center Summary

Who we help
Adults Children Teens
Treatment Programs
Outpatient Telehealth
Inclusive Support For
LGBTQ+ Black People Latinx & Hispanic People Native & Indigenous Peoples Multilingual Support
Staff to client ratio 1 therapist : 1 clients
Langugages
English
Licensed State of Illinois
Founded 1968
Address 520 N 4th St, Springfield, IL 62702, USA

Payment & Insurance

Payment Options
Self Pay Medicaid
Accepted Insurance (8)
Aetna BlueCross / BlueShield Cigna Humana Magellan Medicaid Aetna BlueCross / BlueShield Cigna Humana Magellan Medicaid Tricare United Healthcare

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Amenities

Amenities
Therapy Rooms Wi-Fi

Treatment

Addictions Treated
Conditions Treated
Acute Stress Disorder Bipolar Disorder Depression Panic Disorders PTSD Suicidal Ideation +5 more
Treatment Programs
Outpatient Telehealth
Program Classifications
Holistic Trauma-Informed Care
Specialized Program Tracks
Trauma Veterans
Therapies Offered
Family Therapy Group Therapy Individual Counseling Trauma Therapy
Holistic Treatments
Acupuncture Breathwork Cryotherapy Yoga
Treatment Support Services
Medication-Assisted Treatment Medication Management
Our Score
33 Unsatisfactory
Accreditations 2
Facility & Amenities 2
Website Trust Factors 1
Treatment Services 17
Review Analysis 11

Reviews

2.8
76 Reviews
Benefits

Exceptional customer service was provided by a nurse who efficiently resolved a discrepancy.

The nurse demonstrated amazing patient care, remaining calm and professional under pressure.

Drawbacks

Recent Reviews

January 13th, 2025

I'm not one to leave a ton of reviews, good or bad. However, I do feel as if exceptional customer service should be recognized. There was a discrepancy on course of action for my daughters school testing. One of the nurses, Francis, took the time to listen to and address my concerns, dig deep to find the cause of the discrepancy, reciprocate the information to the doctor, efficiently get my information, and FIX the issue at hand. Being first thing in the morning, I know I did not sound pleasa...

June 13th, 2024

Terrible experience would give 0 stars. Rude nurses and condescending doctor who spoke to me like I was a child. The nurses at the desk left me waiting while having a loud conversation about NOT vaccinating their children in an OBGYN OFFICE in front of patients! They incorrectly billed me AND my husband and 6 months later they still haven’t resolved the issue and have sent threatening letters to send me to collections when they owe me money! Nurses never call back and the billing department l...

August 13th, 2024

Dr. Krista McEwan is a very crooked doctor she has lied to my wife and brought me in on it. And then she stated she finds it strange that im upset with her. I find it strange that she would think that when she lied about me. We thought she was very good but after our last visit we found out her true colors. And on the phone with my wife she stated to her and I quote "off the record we were betting u wouldnt take the urine test" that is very unprofessional my wife had to go to the bathroom as...

July 13th, 2024

I attempted to get ahold of my doctor when I had COVID. I left information with a nurse and was told I would hear back. I never did. This is completely unacceptable and inexcusable. I don't know at what level communication falls apart at this office, but this is not the first time I've had problems. Furthermore, their website is out of date. The recorded information that plays while you're on hold is also out of date.

January 13th, 2025

Decided to give my 88 yr old Mother 10mg Norcos , So Now her LIFE REVELS around pills ... That's DR

May 13th, 2025

My first PCP at Family Medicine ignored my prescription request for a month and then suddenly left. I started seeing another doctor who refused to refer me to a cardiologist. Thankfully I was able to see the cardiologist without a referral and was told I have a unique case. The cardiologist told me he will continue to research my case, but in the meantime he referred me to a vascular doctor. Not sure why the doctor at Family Medicine felt he knew more than a heart specialist. If your respons...

September 13th, 2024

Very impressed with my personal doctor. Her name is Dr. Dunkley and she is fantastic. Recovery specialist (Matt) is also fantastic! If you are afflicted by the disease of addiction clearing the fog from your mind and the pain from your bones is the First step for many before you! MAKE AN APPT YOU ARE SOOOOO WORTH IT!

May 13th, 2025

I would give -5 stars if I could, twice now they ignore the pharmacy when there was a discrepancy with my prescription. If you go to the clinic to get more information they just flat out lie to you and give you the run around until you give up and go home. Terrible place to visit with soul-less blank stare receptionists that don't seem to care about your problems. The doctors/pretend doctors do virtually nothing and expect to get paid for it as well. I want my co-pay back. Go literally anyw...

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Popular Questions at SIU Family Medicine - Springfield
What types of insurance does SIU Family Medicine - Springfield accept?

Aetna, BlueCross / BlueShield, Cigna, Humana, Magellan, Medicaid, Tricare, United Healthcare

What does SIU Family Medicine - Springfield treat?

, ,

What types of rehab programs does SIU Family Medicine - Springfield offer?

Outpatient, Telehealth

Does SIU Family Medicine - Springfield provide holistic or alternative therapies?

Acupuncture, Breathwork, Cryotherapy, Yoga

Where is this facility located?

520 N 4th St, Springfield, IL 62702, USA

What accreditations and certifications does SIU Family Medicine - Springfield have?

Licensed by State of Illinois (). SAMHSA

What specialized program tracks are available?

Trauma, Veterans

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