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Willoughby, Ohio
Insurance Accepted30 - 90 days
Signature Health is a nonprofit full-service medical facility that provides primary healthcare, mental health and addiction treatment programs, and services for infectious diseases. They offer a range of services such as counseling, EMDR, case management, medication assistance, addiction education, group therapy, aftercare planning, relapse prevention, anger management, and wellness activities. They specialize in helping adults over 18 who have been hospitalized for addiction, are unable to stop using, have suicidal thoughts, or have underlying trauma leading to drug abuse.
Signature Health is a nonprofit full-service medical facility that provides primary healthcare, mental health and addiction treatment programs, and services for infectious diseases. They offer a range of services such as counseling, EMDR, case management, medication assistance, addiction education, group therapy, aftercare planning, relapse prevention, anger management, and wellness activities. They specialize in helping adults over 18 who have been hospitalized for addiction, are unable to stop using, have suicidal thoughts, or have underlying trauma leading to drug abuse.
Signature Health is a nonprofit facility that offers primary healthcare services, programs that treat mental health and addiction, and services to deal with infectious diseases. As a full-service medical facility, clients have access to important services that treat the entire person. These services include various forms of counseling, EMDR, case management, medication assistance, addiction educational services, group therapy, aftercare planning, relapse prevention, anger management, and differe...
Signature Health is a nonprofit facility that offers primary healthcare services, programs that treat mental health and addiction, and services to deal with infectious diseases. As a full-service medical facility, clients have access to important services that treat the entire person. These services include various forms of counseling, EMDR, case management, medication assistance, addiction educational services, group therapy, aftercare planning, relapse prevention, anger management, and different wellness activities. Signature Health is especially capable of helping adult men and women over the age of 18 who have been hospitalized from their addiction, are unable to stop using, have thoughts of suicide, or struggle with extreme underlying trauma that led to drug abuse.
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Signature Health is a nonprofit facility that offers primary healthcare services, programs that treat mental health and addiction, and services to deal with infectious diseases. As a full-service medical facility, clients have access to important services that treat the entire person. These services include various forms of counseling, EMDR, case management, medication assistance, addiction educational services, group therapy, aftercare planning, relapse prevention, anger management, and different wellness activities. Signature Health is especially capable of helping adult men and women over the age of 18 who have been hospitalized from their addiction, are unable to stop using, have thoughts of suicide, or struggle with extreme underlying trauma that led to drug abuse.
Caring and compassionate physicians and therapists.
Support staff is helpful and courteous.
Modern facility with a well-maintained parking lot.
Drawbacks
3.2
131 Reviews
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Benefits
Caring and compassionate physicians and therapists.
Support staff is helpful and courteous.
Modern facility with a well-maintained parking lot.
Drawbacks
Recent Reviews
May 13th, 2025
I lovey doctors there, I'm getting a new therapist. They're all top notch. What doesn't give it 5 stars is the pharmacy. They are refusing to fill 2 meds that I absolutely need. I'm gonna start looking around for another pharmacy. I'll pay a little more more than likely but at least I won't have to deal with a rude pharmacist and a pharmacy that doesn't give two shakes of a rats tail about patients
May 13th, 2025
I lovey doctors there, I'm getting a new therapist. They're all top notch. What doesn't give it 5 stars is the pharmacy. They are refusing to fill 2 meds that I absolutely need. I'm gonna start looking around for another pharmacy. I'll pay a little more more than likely but at least I won't have to deal with a rude pharmacist and a pharmacy that doesn't give two shakes of a rats tail about patients
December 13th, 2024
New Building, no potholes in the new parking lot here! Same Caring, Compassionate, Physicians and Therapists you can understand! Both Ashtabula and Willoughby offices are top notch! Support staff is helpful and courteous. Definitely, one of the best Mental Health providers that I have been to!
December 13th, 2024
New Building, no potholes in the new parking lot here! Same Caring, Compassionate, Physicians and Therapists you can understand! Both Ashtabula and Willoughby offices are top notch! Support staff is helpful and courteous. Definitely, one of the best Mental Health providers that I have been to!
April 22nd, 2025
This place will kill someone! Was not allowed to see therapist or go back to group after billing errors caused them to not realize my bills were adding up and not being paid for even though I had already given them hundreds. I was told my the group leader that if Medicare did not pay they had all kinds of funds to help out, not to worry. I had asked numerous times about them checking coverage and was told it was fine. Months later they send me a bill, tell me I make just over the amount for...
April 22nd, 2025
This place will kill someone! Was not allowed to see therapist or go back to group after billing errors caused them to not realize my bills were adding up and not being paid for even though I had already given them hundreds. I was told my the group leader that if Medicare did not pay they had all kinds of funds to help out, not to worry. I had asked numerous times about them checking coverage and was told it was fine. Months later they send me a bill, tell me I make just over the amount for any assistance, and won't let me see my doctor or refill my meds until I pay my balance. I have had a seizure before from not having meds refilled, and had a severe issues that left me unable to walk after meds were cut from me in the past by providers. They don't care, they said my balance needs to be under $100 or I don't see anyone. (but I'm I'm still having issues they will send me to a mental institution racking up thousands that I have to pay, so they don't lose out on $100). Please choose another provider.
I also had my primary therapist cancel more than half of our appointments over the last year, I get calls about an hour before I'm due to be in that she is "out of the office" or a text message saying they regret to inform me the appointment has been cancelled.
March 13th, 2025
DO NOT COME HERE... THEY WILL LET YOU SUFFER UNTIL DEATH!!! THIS IS JUST A WELL DISGUISED SUBOXONE MILL!!! I HAVE LITERALLY BEEN TOLD "WE NEED TO BE CAREFUL.AND WATCH OUR LICENSES" by a provider... VERY professional, right? This should be zero stars... I have ADHD and textbook panic disorder. I have been here for 1.5 years in an MAT program. I have openly and honestly shared all my issues with the MAT team and psychiatrists. If you have serious mental health conditions other than a substance ...
March 13th, 2025
DO NOT COME HERE... THEY WILL LET YOU SUFFER UNTIL DEATH!!! THIS IS JUST A WELL DISGUISED SUBOXONE MILL!!! I HAVE LITERALLY BEEN TOLD "WE NEED TO BE CAREFUL.AND WATCH OUR LICENSES" by a provider... VERY professional, right? This should be zero stars... I have ADHD and textbook panic disorder. I have been here for 1.5 years in an MAT program. I have openly and honestly shared all my issues with the MAT team and psychiatrists. If you have serious mental health conditions other than a substance use disorder DO NOT COME HERE. they want to take zero liability prescribing proper medications to people. They took my girlfriend off of one of her "risky" medications after being on it for years... and she had to cry and plead to get them back so she could live a normal life. In real time, I have lost a job due to my panic attacks. And the same cycle I've explained is happening again. However THEY DONT CARE. They compartmentalize addicts and diagnose you with PTSD and literally blame EVERYTHING on that as a fallback because there are no PTSD medications. Only meds to treat symptoms and will blatanly ignore any conditions you have to avoid liability of properly prescribing people the medication they need. Improper diagnosis along with not even prescribing anything FDA approved or remotely close to anyhring that would be considered a relevant medication BUT THEY WILL SHOVE SUBOXONE DOWN YOUR THROAT. BUT AS SOON AS YOU SAY YOUD LIKE TO GET OFF OF IT.. OH NO NO NO NO... you shouldn't do that we have bigger problems to deal with... when it was circumstantial that I'm even on this trash... no thank you to signature health... and I believe the entire psychiatric team needs to re read the DSM-5. Shout out to the nursing staff and my therapist. However this is just a suboxone mill... you know what paid for that nice new building... people who were SOLD suboxone just to be addicted to legal heroin. STAY AWAY!!!! THIS IS JUST A WELL DRESSED MEDICAID SCAM the nurses Jenica and Rick are class acts in the nursing field. HOWEVER the "providers" will only provide you with Greif, I should have known better because about 5 years ago I was sat down with doctor Zwicter or whatever his name is, and said I wanted vivitrol and in all actually In The same sit down tried 4 times to get me on suboxone... he is a tyrant who is getting huge checks (more than likeley) for all of the suboxone that gets pushed out the door and people are suffering,due to his lack owledge and corporate greed. STAY AWAY!!! STAY AWAY FROM THIS CORPORATE MONEY GRAB
May 13th, 2025
i do adolescent iop here now, and ive done therapy through signature for a few years now. obviously mental health services are highly needed and not everyone is the right fit but ive met amazing people here who have impacted me in so many ways. if youre looking for adolescent mental health service in the area i recommend signature anyday.
May 13th, 2025
i do adolescent iop here now, and ive done therapy through signature for a few years now. obviously mental health services are highly needed and not everyone is the right fit but ive met amazing people here who have impacted me in so many ways. if youre looking for adolescent mental health service in the area i recommend signature anyday.
February 13th, 2025
I've been in therapy for many years and I've never experienced the treachery I have at Signature Health. Sarah Thomas covers about every warning sign in a therapist you can think of. Defensive, cruel, diagnosing without ever even meeting the patient. You name it. Thankfully for me I have been blessed with kind insightful therapists in recent past. They don't work there anymore sadly but I'm starting to understand why lol. I truly worry for those seeking help after me. If it feels off it proba...
February 13th, 2025
I've been in therapy for many years and I've never experienced the treachery I have at Signature Health. Sarah Thomas covers about every warning sign in a therapist you can think of. Defensive, cruel, diagnosing without ever even meeting the patient. You name it. Thankfully for me I have been blessed with kind insightful therapists in recent past. They don't work there anymore sadly but I'm starting to understand why lol. I truly worry for those seeking help after me. If it feels off it probably is. It's ok to cut ties for your own personal boundaries and safety. Even if it does hurt to do so. You and your boundaries Are important and Do deserve respect (Lessons from my previous therapist that saved me here🙏) A "professional" raging over small things (Anything) is a no go. And with patients? Absolutely not. Good ones are out there. No doubt about it. Just maybe not here :( it's too bad they seem to be buying everyone out in the area. It makes for less options for those seeking help and that's no good for anyone IMO.
February 13th, 2025
Like many others I have also suffered medical gaslighting here😞
The American Counseling Association has a pretty on point red flag list that I've personally encountered during treatment at Signature so please be aware of:
!!Dismissal of symptoms, insensitive/judgmental, rushing diagnosis/overdiagnosing, not listening/interrupting, imposing beliefs, and most importantly becoming overly defensive about feedback or boundaries!! You should always always always feel safe! If you experience anythin...
February 13th, 2025
Like many others I have also suffered medical gaslighting here😞
The American Counseling Association has a pretty on point red flag list that I've personally encountered during treatment at Signature so please be aware of:
!!Dismissal of symptoms, insensitive/judgmental, rushing diagnosis/overdiagnosing, not listening/interrupting, imposing beliefs, and most importantly becoming overly defensive about feedback or boundaries!! You should always always always feel safe! If you experience anything even remotely like this with a doctor/therapist tell someone you trust and RUN! Human before anything else be safe out there🤗
November 13th, 2024
Pharmacy hours are not compatible with people who work. Some of the front desk people are rude and think it’s appropriate to discuss your confidential information with one another after you leave the building. Also no confidentiality at the pharmacy with it being right in the middle of the waiting room. This place is a joke besides Jenica she’s amazing and actually cares. Amanda was also amazing but she no longer works here. They are the only reason I’ve continued my care here for so long.
November 13th, 2024
Pharmacy hours are not compatible with people who work. Some of the front desk people are rude and think it’s appropriate to discuss your confidential information with one another after you leave the building. Also no confidentiality at the pharmacy with it being right in the middle of the waiting room. This place is a joke besides Jenica she’s amazing and actually cares. Amanda was also amazing but she no longer works here. They are the only reason I’ve continued my care here for so long.
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