Rochester Calkins VA Clinic

66
Good
3.8
82 reviews
Insurance Accepted
The Rochester Calkins VA Clinic, located in Rochester, NY, serves as a vital healthcare resource for veterans in the region. As part of the Department of Veterans Affairs (VA) system, the clinic provides comprehensive medical services tailored to the unique needs of veterans. With a focus on delivering high-quality, patient-centered care, the clinic offers a range of healthcare services, including primary care, mental health services, specialty care, preventive care, and rehabilitation services. The Rochester Calkins VA Clinic is staffed by a dedicated team of healthcare professionals committed to honoring the service and sacrifice of veterans by ensuring they receive the best possible care. Through its compassionate and accessible healthcare services, the clinic plays a crucial role in supporting the health and well-being of veterans in Rochester and the surrounding communities.
Trust Signals SAMHSA The Joint Commission
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About Rochester Calkins VA Clinic
The Rochester Calkins VA Clinic, situated in Rochester, NY, is a cornerstone of healthcare services for veterans in the region, operated by the Department of Veterans Affairs (VA). Dedicated to providing comprehensive and accessible care to those who have served their country, the clinic offers a wide range of medical services tailored to the unique needs of veterans. At the Rochester Calkins VA Clinic, veterans have access to a variety of healthcare services, including primary care, mental hea...
The Rochester Calkins VA Clinic, situated in Rochester, NY, is a cornerstone of healthcare services for veterans in the region, operated by the Department of Veterans Affairs (VA). Dedicated to providing comprehensive and accessible care to those who have served their country, the clinic offers a wide range of medical services tailored to the unique needs of veterans. At the Rochester Calkins VA Clinic, veterans have access to a variety of healthcare services, including primary care, mental health services, specialty care, preventive care, and rehabilitation services. The clinic's multidisciplinary team of healthcare professionals, including physicians, nurses, mental health specialists, social workers, and support staff, collaborate to deliver personalized and high-quality care to each patient. In addition to medical services, the Rochester Calkins VA Clinic also provides support and resources for veterans, including assistance with navigating VA benefits and accessing community resources. The clinic is committed to promoting the health and well-being of veterans by addressing their physical, mental, and emotional needs. The Rochester Calkins VA Clinic is dedicated to upholding the VA's core values of integrity, commitment, advocacy, respect, and excellence in serving those who have served their country. Through its compassionate and comprehensive approach to healthcare, the clinic strives to honor the service and sacrifice of veterans while ensuring they receive the care and support they deserve.
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Center Summary

Who we help
Adults Young Adults Seniors Veterans
Treatment Programs
Detox Residential / Inpatient Intensive Outpatient Program Outpatient Transitional Housing
Inclusive Support For
Staff to client ratio 1 therapist : 1 clients
Langugages
English
Licensed State of New york
Address 260 Calkins Rd, Rochester, NY 14623, USA

Payment & Insurance

Payment Options
Self Pay Private Health Insurance TRICARE Medicaid
Accepted Insurance (5)
Aetna Humana Medicaid Tricare VA Department of Veteran Affairs Aetna Humana Medicaid Tricare VA Department of Veteran Affairs

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Amenities

Amenities
Complementary Transportation
Facility Policies
Provides Transportation to Facility

Treatment

Addictions Treated
Alcohol Cocaine Ecstasy Fentanyl Heroin Kratom +2 more
Treatment Programs
Detox Residential / Inpatient Intensive Outpatient Program Outpatient Transitional Housing
Program Classifications
Faith-Based State-Run Evidence-Based Holistic Individualized Care Low Cost
Specialized Program Tracks
Veterans
Therapies Offered
Individual Counseling Cognitive Behavioral Therapy Dialectical Behavior Therapy Motivational Interviewing EMDR Therapy Family Therapy +4 more
Holistic Treatments
Yoga Acupuncture Music Therapy Art Therapy Dance Therapy Movement Therapy +2 more
Cutting Edge Treatment Modalities
TMS Therapy Ketamine Therapy Neurofeedback Therapy Electroconvulsive Therapy (ECT) Biofeedback Therapy Buprenorphine Therapy +1 more
Treatment Support Services
Medication-Assisted Treatment Aftercare groups Relapse Prevention Groups Anger Management Psychoeducation Discharge Planning +3 more
Our Score
66 Good
Accreditations 10
Facility & Amenities 2
Website Trust Factors 4
Treatment Services 31
Review Analysis 19

Reviews

3.8
82 Reviews
Benefits

Helpful staff at the facility.

Beautiful facility.

Great doctors providing care.

Drawbacks

Recent Reviews

February 23rd, 2025

Absolutely terrible VA services. Don't even bother with mental health help, they don't answer the phone or 'forget' to call back (yes, a secretary literally told me she just forgot to call me) and then the provider I had cancelled three times in a row. After five months I demanded to see someone via community care they referred me to inpatient care. When I called they had no record of the VA placing me for an appointment, only inpatient. See the Vet Center for actual mental health care. A...

April 23rd, 2025

Called this morning trying to get an appointment. Went through the "pass you along process". Explained situation to nurse who said he/she would pass along info to my "team" and they would call back. NO CALL. Called back around 3 in the afternoon. Same routine and was told to hang on and they would try to call "my team" and see if they could answer. NO LUCK. It's now 7:00 PM. NO CALL. Totally disappointing.

February 23rd, 2025

This VA has gone from Bad to Worse! Their automated phone system is terrible with long wait times & poor service. Try getting an appt to see a Doctor or Nurse it takes months. They do not follow up with patients pharmacy needs and often send the meds that the patient does not need! I have seen 4 different Doctors in 2 years. The workers there are getting paid well by our US Govt. but provide SUBPAR services to our VETS! New Bldg worse service!

September 23rd, 2024

Beautiful facility with great care. I've received primary care, mental health, audiology and pharmacy services. The poor reviews seem to reflect a lack of understanding of VA service requirements and availability of community care (urgent care) and other services.

May 23rd, 2024

As long as you have no health issues and just need your annual check-up, vaccinations, etc. this place is fine. Beautiful new building. But the old building was much more reflective of the rot inside the VA system. As soon as you have a real physical health problem, they dismiss and ignore you. When you repeatedly ask for help for your real physical problems, they continue to dismiss you until they get annoyed by you repeatedly asking for help. Then they are annoyed and make note that you are...

April 23rd, 2025

Allot nicer now with the new building on Calkins Road. The Westfall Road facility outdated, too small & basically inadequate to serve the local Rochester area veterans. So they figured it was time to build a new facility and it is really nice! VA is good for many medical services, seem to do really good mailing our my prescriptions from the pharmacy. Use the online app if having any questions and they seem to care. Have a private insurance though my job for peace of mind, just in case of emer...

April 23rd, 2025

The VA has become a joke you call for an appointment and all you do is get a runaround .They have outsourced everything. Instead of setting you up for an appointment they make you talk to a nurse which is in a different state. You basically have to convince them that you need to see a doctor before they would even make an appointment

April 23rd, 2023

I started to get some of my health issues taken care of here. I have been amazed at how great the service is and how friendly the providers are. They actually care about the Vets. Nothing like the horror stories we were hearing a couple of years ago about the VA.

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Popular Questions at Rochester Calkins VA Clinic
What types of insurance does Rochester Calkins VA Clinic accept?

Aetna, Humana, Medicaid, Tricare, VA Department of Veteran Affairs

What does Rochester Calkins VA Clinic treat?

, ,

What types of rehab programs does Rochester Calkins VA Clinic offer?

Detox, Residential / Inpatient, Intensive Outpatient Program, Outpatient, Transitional Housing

Does Rochester Calkins VA Clinic provide holistic or alternative therapies?

Yoga, Acupuncture, Music Therapy, Art Therapy, Dance Therapy, Movement Therapy, Physical Therapy, Recreational Therapy TMS Therapy, Ketamine Therapy, Neurofeedback Therapy, Electroconvulsive Therapy (ECT), Biofeedback Therapy, Buprenorphine Therapy, Naltrexone Therapy

Where is this facility located?

260 Calkins Rd, Rochester, NY 14623, USA

What accreditations and certifications does Rochester Calkins VA Clinic have?

Licensed by State of New york (). SAMHSA, The Joint Commission

What specialized program tracks are available?

Veterans

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