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Petersburg, Virginia
Insurance Accepted
Poplar Springs Hospital in Petersburg, VA, is a trusted provider of mental health and substance abuse treatment services. With a commitment to excellence and compassionate care, Poplar Springs Hospital offers a range of programs tailored to meet the unique needs of each individual. From inpatient psychiatric care to outpatient therapy and addiction treatment, Poplar Springs Hospital provides comprehensive support to help individuals achieve lasting recovery and wellness. Staffed by a team of experienced clinicians, therapists, and support staff, Poplar Springs Hospital delivers high-quality care in a safe and supportive environment. Whether seeking treatment for depression, anxiety, addiction, or other mental health concerns, individuals and families can trust Poplar Springs Hospital to provide the compassionate care they need to thrive in Petersburg, VA.
Poplar Springs Hospital in Petersburg, VA, is a trusted provider of mental health and substance abuse treatment services. With a commitment to excellence and compassionate care, Poplar Springs Hospital offers a range of programs tailored to meet the unique needs of each individual. From inpatient psychiatric care to outpatient therapy and addiction treatment, Poplar Springs Hospital provides comprehensive support to help individuals achieve lasting recovery and wellness. Staffed by a team of experienced clinicians, therapists, and support staff, Poplar Springs Hospital delivers high-quality care in a safe and supportive environment. Whether seeking treatment for depression, anxiety, addiction, or other mental health concerns, individuals and families can trust Poplar Springs Hospital to provide the compassionate care they need to thrive in Petersburg, VA.
Poplar Springs Hospital, located in Petersburg, VA, is a leading behavioral healthcare facility dedicated to providing exceptional mental health and substance abuse treatment services to individuals in need. With a rich history spanning over decades, Poplar Springs Hospital offers a comprehensive range of programs and services tailored to address various behavioral health challenges.
The hospital provides both inpatient and outpatient treatment options, including psychiatric evaluation, medicat...
Poplar Springs Hospital, located in Petersburg, VA, is a leading behavioral healthcare facility dedicated to providing exceptional mental health and substance abuse treatment services to individuals in need. With a rich history spanning over decades, Poplar Springs Hospital offers a comprehensive range of programs and services tailored to address various behavioral health challenges.
The hospital provides both inpatient and outpatient treatment options, including psychiatric evaluation, medication management, individual and group therapy, and specialized programs for specific populations such as adolescents, adults, and seniors. Poplar Springs Hospital's multidisciplinary team of experienced clinicians, therapists, nurses, and support staff collaborate closely to develop personalized treatment plans that address the unique needs and goals of each individual.
In addition to traditional therapeutic interventions, Poplar Springs Hospital emphasizes a holistic approach to wellness, offering complementary therapies such as art therapy, music therapy, recreational therapy, and mindfulness practices. These holistic interventions aim to promote healing, resilience, and overall well-being.
Poplar Springs Hospital is committed to providing a safe, supportive, and nurturing environment where individuals can find hope, healing, and empowerment on their journey to recovery. Through its dedication to excellence and compassionate care, Poplar Springs Hospital remains a trusted resource for behavioral healthcare in the Petersburg community and surrounding areas.
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Poplar Springs Hospital, located in Petersburg, VA, is a leading behavioral healthcare facility dedicated to providing exceptional mental health and substance abuse treatment services to individuals in need. With a rich history spanning over decades, Poplar Springs Hospital offers a comprehensive range of programs and services tailored to address various behavioral health challenges.
The hospital provides both inpatient and outpatient treatment options, including psychiatric evaluation, medication management, individual and group therapy, and specialized programs for specific populations such as adolescents, adults, and seniors. Poplar Springs Hospital's multidisciplinary team of experienced clinicians, therapists, nurses, and support staff collaborate closely to develop personalized treatment plans that address the unique needs and goals of each individual.
In addition to traditional therapeutic interventions, Poplar Springs Hospital emphasizes a holistic approach to wellness, offering complementary therapies such as art therapy, music therapy, recreational therapy, and mindfulness practices. These holistic interventions aim to promote healing, resilience, and overall well-being.
Poplar Springs Hospital is committed to providing a safe, supportive, and nurturing environment where individuals can find hope, healing, and empowerment on their journey to recovery. Through its dedication to excellence and compassionate care, Poplar Springs Hospital remains a trusted resource for behavioral healthcare in the Petersburg community and surrounding areas.
Virtual programs offer significant value for those fully committed.
Certain staff members like Adrian and Crista are highly supportive.
The military ward has clean rooms, nice staff, and good facilities.
Drawbacks
2.0
296 Reviews
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Benefits
Virtual programs offer significant value for those fully committed.
Certain staff members like Adrian and Crista are highly supportive.
The military ward has clean rooms, nice staff, and good facilities.
Drawbacks
Recent Reviews
April 23rd, 2025
I did the partial day and intensive out patient virtual programs. Not sure it’s a good fit for everyone but it was a perfect fit for me. You get out of programs what you put in. I put it all in and got a ton out of it. Adrian and Crista “saw me” and validated my process. I am incredibly grateful for them and this virtual program.
April 23rd, 2025
I did the partial day and intensive out patient virtual programs. Not sure it’s a good fit for everyone but it was a perfect fit for me. You get out of programs what you put in. I put it all in and got a ton out of it. Adrian and Crista “saw me” and validated my process. I am incredibly grateful for them and this virtual program.
April 23rd, 2025
I didn’t want to write this so soon as I am still sensitive from this experience, but I feel that it must be said. I just spent 4 days at Poplar Springs. I went in voluntarily for suicidal thoughts. My family encouraged me to go because they thought I would be safe and get better there. We were all very wrong. If I could give this place zero stars I would. Being there was the WORST experience of my entire life. The unit I was in was filthy. The unit was overcrowded which resulted in people si...
April 23rd, 2025
I didn’t want to write this so soon as I am still sensitive from this experience, but I feel that it must be said. I just spent 4 days at Poplar Springs. I went in voluntarily for suicidal thoughts. My family encouraged me to go because they thought I would be safe and get better there. We were all very wrong. If I could give this place zero stars I would. Being there was the WORST experience of my entire life. The unit I was in was filthy. The unit was overcrowded which resulted in people sitting on the floor which is unfortunate because on a couple of occasions, other patients had peed on the floor and nobody noticed until someone stepped or sat in it. The only stimulus we had was a TV, and a couple of thin, mostly full coloring books and a bag of dry markers and broken crayons. Our days were spent in the crowded day room, waiting for meal times and bed time with ONE 30-40 min session of group therapy a day. Most of which were not helpful because if the time wasn’t spent completely off topic, we were just doing music trivia or things like that. There was no one on one help at all. We were lucky if we got to speak with our case managers or doctors once a day for just a couple of minutes. There were a mix of people in the unit that I don’t feel were appropriate to be around each other, meaning I think they were placed in incorrect units for their behavior. Patients were left alone, talking to themselves and agitating themselves and no one stepped in unless they finally broke and started yelling. Arguments were allowed to escalate to the point of very loud yelling and almost the point of violence before anyone stepped in. People were allowed to feed into each others delusions all day and make each other worse. Nurses spent most of the day gossiping about each other and mocking and making fun of patients. They were rude to most patients when they asked for basic necessities such as water, the bathroom, spare linens, etc. There was trash and someone else’s belongings in my room when I arrived and it stayed there for the entire duration of my stay even though I stated several times the items were not mine. I asked several times for more help than I was receiving (which was none) and was refused. I received antibiotics at the hospital I was transferred from for a uti and did not receive it until I asked for it, despite it being in my file. I was then given the antibiotics once daily when they should have been twice daily. I asked to speak to a patient advocate and was directed to an extension number for ONE person for the whole hospital. Any time I tried to call it there was no answer. I then tried to start the process of leaving. I spoke to many people and told them that I was not getting what I needed there and that I was in fact getting worse and was told I could either stay there “voluntarily” or be court ordered to stay there. The only reason I got out when I did was because I was fortunate enough to have people on the outside that cared about me and called several times a day until I was finally allowed to start the process of discharging. I went in seeking help and came out with more trauma that I now have to heal from. I will say, the military ward was very nice as I was woken up in the middle of the night to go over there because people were continuing being sent to my unit despite us being overcrowded and they needed my bed. It was a whole different world over there. Rooms were clean, staff was nice, they had a pool and a very nice activity room with painting, lots of books and other things. If the whole hospital was more like this, maybe more people would get better. If you have loved ones in here PLEASE advocate for them and fight for them to either be released or moved to a different facility. My heart aches for the people left in there.
April 23rd, 2025
I went here a couple years ago for suicidal ideation and self harm, I’ve since gotten much better but it was absolutely not from this place, if anything poplar set me back. To sum it up, large majority of staff was extremely disrespectful and treated patients horribly. They make fun of patients, scream at patients, guilt trip patients, purposefully trigger patients, most of the time they’re on their phone eating nice take out while patients get expired food. They don’t just restrain patients ...
April 23rd, 2025
I went here a couple years ago for suicidal ideation and self harm, I’ve since gotten much better but it was absolutely not from this place, if anything poplar set me back. To sum it up, large majority of staff was extremely disrespectful and treated patients horribly. They make fun of patients, scream at patients, guilt trip patients, purposefully trigger patients, most of the time they’re on their phone eating nice take out while patients get expired food. They don’t just restrain patients normally, they overdue it probably on purpose. I mean I’d see someone, fairly small and in their early teens, get held down by 6 fully grown adults. There are some good staff members and I will always appreciate them, but the terrible ones overruled them. I really hope higher-ups see what’s going on here and finally stop all the mistreatment.
November 23rd, 2024
Do NOT send your children here. My dad sent me there, mainly for my behavior but also my mental health because at the time I was deeply struggling with depression and anxiety. This place made me feel crazy, I had never been on medication until I was sent there. The medications they had me on made my anxiety worse and the sleeping medication didn’t help due to feeling uncomfortable and scared. The only people who were kind to us were our councilors and some of the nursing staff. One of the d...
November 23rd, 2024
Do NOT send your children here. My dad sent me there, mainly for my behavior but also my mental health because at the time I was deeply struggling with depression and anxiety. This place made me feel crazy, I had never been on medication until I was sent there. The medications they had me on made my anxiety worse and the sleeping medication didn’t help due to feeling uncomfortable and scared. The only people who were kind to us were our councilors and some of the nursing staff. One of the day shift workers literally threatened to drag a girl by her hair if she didn’t clean. Me and 2 other girls were the ONLY kids to actually clean up after everyone. We were tired of doing all the work and she came in there yelling and treating us. My depression and anxiety got worse every day I was in there, I had to lie about how I was feeling just so I could get out. I felt very uncomfortable the whole time, they ignored our triggers and even would do/say things to bring them back up. Please do not send your kids here, it will make their mental health worse and cause unnecessary trauma.
January 23rd, 2025
I have known my sister to go here when she was a kid. She said it was bad. She won't even talk about it. I have another friend that goes in and out due to his habits or unknown that he doesn't want to do. And he ONLY goes there so he can get medicine!!! But he hates it. The military side looks better than regular people. Everyone deserves the same respect. I hear how they treat people like dogs and they just stand around on their phones. I just watched a video from 15yrs ago about this place....
January 23rd, 2025
I have known my sister to go here when she was a kid. She said it was bad. She won't even talk about it. I have another friend that goes in and out due to his habits or unknown that he doesn't want to do. And he ONLY goes there so he can get medicine!!! But he hates it. The military side looks better than regular people. Everyone deserves the same respect. I hear how they treat people like dogs and they just stand around on their phones. I just watched a video from 15yrs ago about this place. It's on YouTube. I called last night and got transferred to my friend and it was a 6min hold then I heard the phone get picked up and hung up. Second time I called and I was on a 15min hold. That sounds sketchy and unprofessional. Third time I called back and told them they better not hang up and I wanna talk to him to make sure he's okay and then they were like oh sorry and I finally got to him. This is the first time I had issues with the place when someone was here. I never went. But I hear it's a joke.
April 23rd, 2025
Originally gave them 3 stars but my TDO got dismissed so they are unable to tell if someone needs to be TDOed or not. Also they refused to put this retired marine in the military unit and they even had the doctors and staff tell this retired marine as well as other patients that I was delusional about being a marine Iraq veteran. STOLEN VALOR. The hospital should not receive federal funds then, nor even state funds. It is clearly a racket that tries to falsely imprison and assault patients an...
April 23rd, 2025
Originally gave them 3 stars but my TDO got dismissed so they are unable to tell if someone needs to be TDOed or not. Also they refused to put this retired marine in the military unit and they even had the doctors and staff tell this retired marine as well as other patients that I was delusional about being a marine Iraq veteran. STOLEN VALOR. The hospital should not receive federal funds then, nor even state funds. It is clearly a racket that tries to falsely imprison and assault patients and they treat patients like inmates. In short it’s a ghetto hospital with felons for staff…it’s ok I already put them in their place. Remind your criminal staff with felon connections and past convictions they cannot vote unless they ask permission from a Virginia judge. Felons you are at a hospital. Anyhow it’s evident the staff were patients themselves there and now live in a loon matrix. Psh you all need lunch money. But the food is good ;)
February 23rd, 2025
My experience with Polar Springs Hospital, unfortunately, necessitates a stark warning to others considering care at this facility, particularly for vulnerable individuals suffering from mental illness. My son has faced not only inadequate care but outright danger within this institution. He has been assaulted several times, with one incident involving punches to the head and jaw: . Patients are denied access to their rooms during daytime hours, severely limiting their ability to rest—a cruc...
February 23rd, 2025
My experience with Polar Springs Hospital, unfortunately, necessitates a stark warning to others considering care at this facility, particularly for vulnerable individuals suffering from mental illness. My son has faced not only inadequate care but outright danger within this institution. He has been assaulted several times, with one incident involving punches to the head and jaw: . Patients are denied access to their rooms during daytime hours, severely limiting their ability to rest—a crucial aspect of recovery. Additionally, the during day time hours there is only one bathroom for 30 patients, exacerbating the indignity and discomfort. These experiences have not only failed to provide a safe, supportive environment for recovery but have actively worsened my son's condition. It is a situation no individual or their loved ones should ever face. No one should have to fight for their safety and dignity, especially in a setting that is supposed to specialize in care and recovery.
For Those Who May Encounter Similar Issues: If you or a loved one experiences similar issues of safety, care, or dignity within a healthcare facility, know that there is a recourse. You have the right to file a complaint with The Joint Commission, an organization that accredits and certifies healthcare organizations in the United States. Visit The Joint Commission's website to find the online complaint submission form.
January 23rd, 2025
Lots of things need to change with this institution but heck there is method to the madness. They know what they need to do and they will improve. But out of all honesty I came out a better person than when I came, even if I was manic about my unjust TDO…yet at the same time I guess this retired marine needed intervention anyhow. Shout out to all the staff and doctors. Sam you have a special place in my heart. Either way, the cafeteria is legit, too legit to quit and filled my belly and my so...
January 23rd, 2025
Lots of things need to change with this institution but heck there is method to the madness. They know what they need to do and they will improve. But out of all honesty I came out a better person than when I came, even if I was manic about my unjust TDO…yet at the same time I guess this retired marine needed intervention anyhow. Shout out to all the staff and doctors. Sam you have a special place in my heart. Either way, the cafeteria is legit, too legit to quit and filled my belly and my soul. I hope I never come back but when I come back to Richmond dinner on me. Cheers 🥂
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Popular Questions at Poplar Springs HospitalWhat types of insurance does Poplar Springs Hospital accept?
Aetna, Ambetter, Cigna
What does Poplar Springs Hospital treat?
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What types of rehab programs does Poplar Springs Hospital offer?
Detox, Residential / Inpatient, Partial Hospitalization Program, Intensive Outpatient Program
Does Poplar Springs Hospital provide holistic or alternative therapies?
Art Therapy, Music Therapy
TMS Therapy, Brain Mapping, Cognitive Control Training
Where is this facility located?
350 Poplar Dr, Petersburg, VA 23805, USA
What accreditations and certifications does Poplar Springs Hospital have?
Licensed by State of Virginia ().
SAMHSA
What specialized program tracks are available?
Veterans
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