Northeast Health Services - West Springfield

52
Satisfactory
4.2
36 reviews
Insurance Accepted $420 - $840 30 - 60 days
West Central Family and Counseling provides flexible and affordable outpatient addiction treatment, including individual therapy, EMDR, medication management, and group support. They work with clients to determine the most beneficial support groups and community services, and can refer to other facilities for more intensive or residential care. They also collaborate with other organizations to offer specialized substance abuse treatments.
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About Northeast Health Services - West Springfield
West Central Family and Counseling is an outpatient addiction treatment program that offers flexible and affordable addiction recovery services. Clients will have access to individual therapy sessions with an assigned clinician, EMDR, medication management, and group support counseling. Though they may not offer a long list of services, clients are able to work with a treatment to decide which support groups and community services may be beneficial. They may also refer to other trusted facilitie...
West Central Family and Counseling is an outpatient addiction treatment program that offers flexible and affordable addiction recovery services. Clients will have access to individual therapy sessions with an assigned clinician, EMDR, medication management, and group support counseling. Though they may not offer a long list of services, clients are able to work with a treatment to decide which support groups and community services may be beneficial. They may also refer to other trusted facilities if their client needs more intensive or residential care. West Central Family also works with other organizations and offsite services to provide more specified substance abuse treatments than may be offered on-site at West Central's rehab facility.
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Center Summary

Who we help
Teens Adults Couples Children
Treatment Programs
Outpatient Telehealth
Staff to client ratio 1 therapist : 21 clients
Langugages
English
Licensed State of Massachusetts
Founded 1989
Address 103 Myron St # A, West Springfield, MA 01089, USA

Payment & Insurance

Payment Options
Self Pay Private Health Insurance TRICARE Medicaid
Cash Price $14 per day, 30-60 days
Accepted Insurance (7)
Aetna Beacon Health Options BlueCross / BlueShield Cigna Medicaid Tricare Aetna Beacon Health Options BlueCross / BlueShield Cigna Medicaid Tricare United Healthcare

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Amenities

Amenities
Therapy Rooms

Treatment

Addictions Treated
Alcohol Other Opioids Prescription Drugs Synthetic Drugs
Conditions Treated
Bipolar Disorder Depression Psychosis Eating Disorders OCD Psychotic Disorders +6 more
Treatment Programs
Outpatient Telehealth
Program Classifications
Holistic Individualized Care
Specialized Program Tracks
Trauma Veterans
Therapies Offered
Individual Counseling Cognitive Behavioral Therapy Family Therapy Group Therapy Couples Counseling TMS Therapy +1 more
Holistic Treatments
Nutritional Counseling Yoga
Cutting Edge Treatment Modalities
Ketamine Therapy TMS Therapy
Treatment Support Services
Medication Management Stress Management
Our Score
52 Satisfactory
Accreditations 8
Facility & Amenities 2
Website Trust Factors 1
Treatment Services 22
Review Analysis 19

Reviews

4.2
36 Reviews
Benefits

Convenience of online sessions.

Staff are kind and understanding.

Therapists have made significant positive impacts on clients' lives.

Drawbacks

Recent Reviews

May 13th, 2025

I have been attending weekly individual therapy sessions for a little over a year now and I love the convenience of online sessions. My prescriber Jeff Campbell is very kind and understanding. My therapist Eric Macksound has really helped me with the loss of my father this year. What an exemplary staff and an outstanding personal experience catered to my needs.

November 13th, 2024

This place is amazing . I have the best therapist in the whole world , Bridget has changed my life for the better and helped me through every milestones. Always remember that your mental health is important ♥️

August 13th, 2024

I would've went here regardless of reviews if the responses by you didn't verify they were correct. The first thing you do when ya mess up is apologize and be sincere. However you responded with a cold corporate response. Not at all empathetic. You will have a day you are in need of compassion you reap what you sow. Regardless I hope you farewell in your endeavors

May 13th, 2025

I've never had such unprofessional doctors office! I've been playing phone tag for months. They said they can take my daughter needed her to call she left so many detailed messaged no one called back! I explained she was almost out of medication and needed to get in soon. I finally call for about the 6th or more time and lady was so nice and apologize several times. She made an appointment for my daughter for today at 3:30 said she would make sure they called and she would get her medication ...

May 13th, 2025

There have been some hiccups, but not many. I have a great therapist from there and I wonder if this happened since the buy out of the company. I would say they're great for the most part.

October 13th, 2024

My therapist at this facility is the BEST, Very accommodating to my schedule and seems to care.

May 13th, 2023

I would give 5 stars for my son. He has the best therapist. She is the only one left. No hope there for anyone else as an adult. They change therapists like bedsheets. No one cares anymore there except Kaley. Nothing else matters.

May 13th, 2021

I go to there every week and my therapist is great we really have a good bond with each other. He supports me with my depression, anxiety, and other issues that I have. When I go to my sessions I feel safe and not judged.

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Popular Questions at Northeast Health Services - West Springfield
How much does treatment at Northeast Health Services - West Springfield cost?

An average of $14 per day, for 30-60 days

What types of insurance does Northeast Health Services - West Springfield accept?

Aetna, Beacon Health Options, BlueCross / BlueShield, Cigna, Medicaid, Tricare, United Healthcare

What does Northeast Health Services - West Springfield treat?

,

What types of rehab programs does Northeast Health Services - West Springfield offer?

Outpatient, Telehealth

Does Northeast Health Services - West Springfield provide holistic or alternative therapies?

Nutritional Counseling, Yoga Ketamine Therapy, TMS Therapy

How long will I be in treatment at Northeast Health Services - West Springfield?

30-60 days

Where is this facility located?

103 Myron St # A, West Springfield, MA 01089, USA

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Ad Our mission is financially supported by selling advertising to qualified providers. More Info
Related Centers
Ad Our mission is financially supported by selling advertising to qualified providers. More Info

Need Help? Call us 24/7 at 866-720-1044