New Roads Behavioral Health

62
Good
4.0
41 reviews
Insurance Accepted $9,450 - $28,350 30 - 90 days
New Roads Behavioral Health offers personalized and monitored treatment programs to help clients achieve their recovery goals in the most effective and lasting way possible. Services include assertive community treatment, 12-step meetings, medication management, therapy, and relapse prevention techniques.
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About New Roads Behavioral Health
New Roads Behavioral Health is a results-based program that examines the client's recovery goals and determines which services will get them there in the most effective, long-lasting way possible. Each client will be assigned a treatment team that works closely to build a program based on their needs. That program will continuously be monitored to ensure overall effectiveness and will be modified as necessary. New Roads offers services like assertive community treatment, 12-step meetings, medica...
New Roads Behavioral Health is a results-based program that examines the client's recovery goals and determines which services will get them there in the most effective, long-lasting way possible. Each client will be assigned a treatment team that works closely to build a program based on their needs. That program will continuously be monitored to ensure overall effectiveness and will be modified as necessary. New Roads offers services like assertive community treatment, 12-step meetings, medication management, group sessions, individual therapy, family programs, and relapse prevention techniques.
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Center Summary

Who we help
Adults Seniors Young Adults
Treatment Programs
Detox Residential / Inpatient Outpatient MAT Outpatient
Inclusive Support For
Langugages
English
Licensed State of Utah
Founded 2009
Address 1530 S 500 W, Provo, UT 84601, USA

Payment & Insurance

Payment Options
Self Pay Private Health Insurance Medicaid
Cash Price $315 per day, 30-90 days
Accepted Insurance (4)
BlueCross / BlueShield Cigna Humana United Healthcare BlueCross / BlueShield Cigna Humana United Healthcare

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Amenities

Amenities
Volleyball Court Private & Shared Room Options Pool Basketball Court Housekeeping Services Walking Trails +3 more
Facility Policies
Bring From Home Books Bring From Home Notebooks & Journals Bring From Home Photos of Loved Ones Bring From Home Pillows/Bedding Bring From Home Cordless Razors

Treatment

Addictions Treated
Alcohol Amphetamines Ecstasy Kratom Marijuana Other Opioids
Conditions Treated
Acute Stress Disorder Bipolar Disorder Depression Trauma Stress Self-Harm +1 more
Treatment Programs
Detox Residential / Inpatient Outpatient MAT Outpatient
Program Classifications
Faith-Based Evidence-Based Twelve Step Holistic Spiritual Emphasis Individualized Care
Specialized Program Tracks
LGBTQ+ Veterans Trauma
Therapies Offered
Individual Counseling Cognitive Behavioral Therapy Dialectical Behavior Therapy Motivational Interviewing Family Therapy Experiential Therapy +1 more
Holistic Treatments
Acupuncture Art Therapy Music Therapy Nutritional Counseling
Cutting Edge Treatment Modalities
Brain Mapping Neurofeedback Therapy Cognitive Control Training
Treatment Support Services
Anger Management Medication Management
Our Score
62 Good
Accreditations 10
Facility & Amenities 10
Website Trust Factors 1
Treatment Services 22
Review Analysis 19

Reviews

4.0
41 Reviews
Benefits

Provides an environment conducive to working on personal recovery programs.

Staff is described as amazing and understanding by some clients.

DBT skills taught are helpful for some clients.

Drawbacks

Recent Reviews

May 12th, 2025

saved my life twice, new roads provided me an environment to WORK my program. staff is amazing and understanding. it only works if you put in the WORK. new roads gave me that opportunity.

March 12th, 2025

My wife was wrongfully diagnosed and abused at this facility. Family involvement and education was also poorly managed. Many times I could not connect with my wife when needed and was not notified promptly when she was taken to the ER, because of medical staff neglect of her need for Salts prescribed by her cardiologist because of her Potts diagnosis. There are several other dishonest, abusive, poor practices,staff protection and organization at this facility. Would not recommend taking your ...

December 12th, 2024

Would never recommend this facility to anyone looking to heal PTSD anxiety depression or abuse. The psych provider swore at me and did not feel safe, which is the first priority to have in a counselor. I tried to ask aka Dearman to o be placed with a different provider twice and they told me no, it was an exposure. So I played their game went to my appointments just to get out of the abusive situation . I ended up in the hospital ER because the med staff would not give me my salts/food neede...

November 12th, 2024

I’m really frustrated with this place. The family support wasn’t what they said that was going to be. They didn’t even have one family therapy session They messed up on meds at discharge when you try to solve a problem they just tell you to email someone else. I feel the communication structure is really poor. It wasn’t all bad of course but I don’t feel Like they care very much About finding answers and making communication manageable.

May 12th, 2023

New Roads helped our family tremendously. Great program and great staff. DJ, Brett, Madison, and the therapist James were particularly patient, kind, and understanding. Thank you to them and to the whole staff for helping our loved one improve so much. I highly recommend New Roads. Your loved ones will be in good hands and they will learn a lot of great things that will enrich their lives. It won’t be easy but it will be worth it.

May 12th, 2023

I'm grateful to the staff at New Roads for their compassionate service and commitment to the mental health. A family member living experienced and incapacitating mental health event. We went through much frustration connecting him to the help he needed until we were finally able to find New Roads. The staff approached the care needs with compassion and facilitated difficult crisis intake with professionalism and compassion. The level of communication is exceptional. My family member is where ...

May 12th, 2025

DO NOT attend this facility. I gained NEW TRAUMA here, rather than healing from old issues. Over the course of my two week stay here, I was lied to by staff members multiple times, had staff members make up and spread information about my situation that was not true, was belittled by one of the directors, etc. I ended up leaving against medical advice because my condition was only worsening while I was there. Upon my departure, I was explaining to my friends there that I had found a treatment...

May 12th, 2025

I was at new roads two years ago and I haven’t really spoken about my time there. The person over the women and the person directly under her were awful to me. Same with my therapist. After my first emdr session, she told me to call her if I was struggling. I called her that night with no answer. Staff told me I should keep trying until she picked up and use skills in between. When she came in after a few days she told me that I was losing my phone coaching privileges because I abused them. A...

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Popular Questions at New Roads Behavioral Health
How much does treatment at New Roads Behavioral Health cost?

An average of $315 per day, for 30-90 days

What types of insurance does New Roads Behavioral Health accept?

BlueCross / BlueShield, Cigna, Humana, United Healthcare

What does New Roads Behavioral Health treat?

, ,

What types of rehab programs does New Roads Behavioral Health offer?

Detox, Residential / Inpatient, Outpatient, MAT Outpatient

Does New Roads Behavioral Health provide holistic or alternative therapies?

Acupuncture, Art Therapy, Music Therapy, Nutritional Counseling Brain Mapping, Neurofeedback Therapy, Cognitive Control Training

How long will I be in treatment at New Roads Behavioral Health?

30-90 days

Where is this facility located?

1530 S 500 W, Provo, UT 84601, USA

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Related Centers
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Need Help? Call us 24/7 at 866-720-1044