New Oakland Family Centers

47
Unsatisfactory
3.7
34 reviews
Insurance Accepted 7 - 10 days
For over 30 years, New Oakland Family Centers has provided quality mental health care across Michigan, expanding to Kalamazoo for increased accessibility and innovative services.
Trust Signals Certified Community Behavioral Health Clinic SAMHSA
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About New Oakland Family Centers
New Oakland Family Centers has been a dedicated mental health care and services provider in Michigan for over 30 years. It serves a wide demographic, offering over 600,000 service points annually to over 30,000 people across the state, including areas from Detroit to Ann Arbor, Flint, Grand Rapids, Lansing, and Port Huron. The organization is known for its quality, compassionate, and innovative approach to mental health care. New Oakland Family Centers has recently expanded its reach by opening ...
New Oakland Family Centers has been a dedicated mental health care and services provider in Michigan for over 30 years. It serves a wide demographic, offering over 600,000 service points annually to over 30,000 people across the state, including areas from Detroit to Ann Arbor, Flint, Grand Rapids, Lansing, and Port Huron. The organization is known for its quality, compassionate, and innovative approach to mental health care. New Oakland Family Centers has recently expanded its reach by opening a new location in Kalamazoo/Portage, indicating a commitment to increasing accessibility to outpatient appointments and a full range of services. The center provides 24/7 support, allowing individuals to speak with a team member at any time, and also offers a live chat option for convenience.
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Center Summary

Who we help
Teens Adults Young Adults Men Only Women Only Seniors +2 more
Treatment Programs
Detox Residential / Inpatient Partial Hospitalization Program Intensive Outpatient Program Outpatient Psychiatric Hospital
Langugages
English
Licensed State of Michigan
Founded 1991
Address 32961 Middlebelt Rd, Farmington Hills, MI 48334, USA

Payment & Insurance

Payment Options
Private Health Insurance Medicaid
Accepted Insurance (6)
Aetna BlueCross / BlueShield Cigna Humana Medicaid United Healthcare Aetna BlueCross / BlueShield Cigna Humana Medicaid United Healthcare

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Amenities

Amenities
Therapy Rooms Wi-Fi
Facility Policies
Allows Cell Phones Provides Transportation to Facility

Treatment

Addictions Treated
Alcohol Amphetamines Prescription Drugs
Conditions Treated
Anxiety Depression Self-Harm Stress
Treatment Programs
Detox Residential / Inpatient Partial Hospitalization Program Intensive Outpatient Program Outpatient Psychiatric Hospital
Program Classifications
Individualized Care
Specialized Program Tracks
Veterans
Therapies Offered
Individual Counseling Cognitive Behavioral Therapy Family Therapy Group Therapy Couples Counseling Telehealth Therapy
Holistic Treatments
Art Therapy Music Therapy
Cutting Edge Treatment Modalities
Cognitive Control Training
Our Score
47 Unsatisfactory
Accreditations 6
Facility & Amenities 2
Website Trust Factors 1
Treatment Services 21
Review Analysis 17

Reviews

3.7
34 Reviews
Benefits

The face-to-face program is highly effective and beneficial.

Family involvement and support in therapy are emphasized.

Long-term relationships with dedicated therapists are available.

Drawbacks

Recent Reviews

July 13th, 2024

This place is an absolute joke, and they are the worst place on planet Earth when it comes to communication unless they want your money. My son attended the face-to-face program which was absolutely wonderful for him. I truly do feel like they saved his life. Since he left the program it has been nothing but a headache. It is like after they got the $3000 from me they don't care anymore. I never get a call back unless I am calling to make a payment. His therapist never calls back to make an a...

August 13th, 2024

Since 2000, I have been a patient at New Oakland family centers. I have participated in one on one, family, and face to face activities. New Oakland is very beneficial in helping my family work through and resolve issues. We originally started seeing Bob and Ishmael for marriage counseling, and face-to-face program to work on individual concerns. I would like to thank Dr. Sendi, Bob Bringman, Janice, and Nadia for the decades of dedicated service you have provided to my family. Nadia and Bob ...

May 13th, 2025

If I could give zero stars I would. This place is a joke. I’ve had five different therapist in a year because they are all quitting. I haven’t had therapy in over 4 months. DO NOT GO HERE! They do not care about your mental health whatsoever. Also I have spoken to the supervisor and she reassured me my new therapist would be reliable. WRONG!

September 13th, 2024

This place was a blessing for my child. They were very strick about COVID protocol and provided wonderful encouragement, self-esteem activities. It was a miracle to see my child smile again. Thank you for your patience and perseverance !!

May 13th, 2025

This place can do so much better for those that attend. People struggling with mental health shouldn't have to feel like their healthcare provider is a money grab. There are some phenomenal employees at this company, no doubt. But the amount of times I've experienced unprofessionalism at the sake of my mental health is unacceptable. From their PHP program not being completely structured to even their day to day operations seeming to run without guidance. Originally requested the therapy I had...

May 13th, 2023

I can not say enough incredible things about this program. Casey & Brad are phenomenal at what they do. They go above and beyond in creating an atmosphere that is comforting and really promotes a better life for those who reach out seeking help. I was completely at a loss when reaching out to new Oakland. After years of seeking help, I can confidently say that after a few weeks, I feel a hope and improvement in my life that I was worried I would never have again. I was extremely anxious and...

May 13th, 2021

The therapist I saw there made me feel WORSE, and I did not go back. I was a walk-in when I first started and I was expecting to wait hours, but I was taken in quite fast, which is the only good thing I can say about this place. However, the therapist I had was awful. I was told she specialized in assault cases, but the way she handled it made me feel 10x worse. I felt so unsafe to even go back or talk any further, so I didn’t go to my second appointment and called. I was fine with paying the...

May 13th, 2023

I attend the Tuesday night DBT group. It's been really helpful to be able to interact with others and learn new skills for dealing with stressful situations. Our group counselor Lisa is awesome. She'll tell you like it is.

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Popular Questions at New Oakland Family Centers
What types of insurance does New Oakland Family Centers accept?

Aetna, BlueCross / BlueShield, Cigna, Humana, Medicaid, United Healthcare

What does New Oakland Family Centers treat?

, ,

What types of rehab programs does New Oakland Family Centers offer?

Detox, Residential / Inpatient, Partial Hospitalization Program, Intensive Outpatient Program, Outpatient, Psychiatric Hospital

Does New Oakland Family Centers provide holistic or alternative therapies?

Art Therapy, Music Therapy Cognitive Control Training

How long will I be in treatment at New Oakland Family Centers?

7-10 days

Where is this facility located?

32961 Middlebelt Rd, Farmington Hills, MI 48334, USA

What accreditations and certifications does New Oakland Family Centers have?

Licensed by State of Michigan (). Certified Community Behavioral Health Clinic, SAMHSA

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Ad Our mission is financially supported by selling advertising to qualified providers. More Info

Need Help? Call us 24/7 at 866-720-1044