NCH Behavioral Health Center

30
Unsatisfactory
2.5
60 reviews
Insurance Accepted 5 - 30 days
Northwestern Community Healthcare provides comprehensive health services, including a behavioral health unit for men and women dealing with addiction. Treatment is tailored to each individual's emotional, physical, and spiritual needs, with a focus on holistic wellness. Programs may include individual and group therapy, family involvement, medication management, and education on addiction.
Trust Signals SAMHSA The Joint Commission
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About NCH Behavioral Health Center
Northwestern Community Healthcare is a general health provider with a behavioral health unit that offers different services to men and women who struggle with addiction. Clients will be treated based on the emotional, physical, and spiritual aspects of their life so as to create a whole-person approach to wellness. Treatment programs will be totally individualized to the client, but each will most likely contain some form of individual and group therapy, family-inclusive programs, medication man...
Northwestern Community Healthcare is a general health provider with a behavioral health unit that offers different services to men and women who struggle with addiction. Clients will be treated based on the emotional, physical, and spiritual aspects of their life so as to create a whole-person approach to wellness. Treatment programs will be totally individualized to the client, but each will most likely contain some form of individual and group therapy, family-inclusive programs, medication management, and addiction education.
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Center Summary

Who we help
Adults
Treatment Programs
Residential / Inpatient Outpatient Telehealth
Inclusive Support For
LGBTQ+ Black People Latinx & Hispanic People Native & Indigenous Peoples Multilingual Support
Staff to client ratio 1 therapist : 1 clients
Langugages
English
Licensed State of Illinois
Address 901 W Kirchhoff Rd, Arlington Heights, IL 60005, USA

Payment & Insurance

Payment Options
Self Pay Medicaid
Accepted Insurance (6)
Aetna BlueCross / BlueShield Cigna Humana Medicaid United Healthcare Aetna BlueCross / BlueShield Cigna Humana Medicaid United Healthcare

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Amenities

Amenities
Therapy Rooms Wi-Fi

Treatment

Addictions Treated
Alcohol Prescription Drugs Synthetic Drugs
Conditions Treated
Anxiety Depression Self-Harm Stress
Treatment Programs
Residential / Inpatient Outpatient Telehealth
Program Classifications
Specialized Program Tracks
Veterans
Therapies Offered
Family Therapy Telehealth Therapy
Holistic Treatments
Nutritional Counseling Physical Therapy
Treatment Support Services
Medication Management
Our Score
30 Unsatisfactory
Accreditations 10
Facility & Amenities 2
Website Trust Factors 1
Treatment Services 8
Review Analysis 9

Reviews

2.5
60 Reviews
Benefits

The facility has a dedicated and attentive staff who are willing to listen and provide personalized care.

Patients are kept busy with multiple group sessions daily, which can aid in their healing process.

The facility is well-maintained with clean rooms, adjustable temperatures, and comfortable beds.

Drawbacks

Recent Reviews

February 24th, 2025

I was a patient in 2-South recently. The condition that landed me in NCHBHC isn't the usual (it's an endocrine disorder with marked psych symptoms), but thankfully the teams of nurses, docs, caseworkers, and BHAs at NCH not only took me at my word when I explained what was going on, but actively asked insightful, curious questions to gain a better understanding of my condition and how best to help me get back on my feet. They were also phenomenal allies, and because of their conscientiousness...

December 24th, 2024

I was a inpatient here! I was in the teen section or whatever! I was Discharged like 2 weeks ago and I have to say.. It was pretty good! I was in php and Vincent loved my scary drawings! Cory was my fav before I got admitted! Vincent was my favorite! He made me feel happy and he made me laugh! Some patient said Melissa was cool, but no she ain't.. I didn't like her at all... Karen helped me so much! I loved her! I also loved my case manager but I forgot her name, Dr moe is strict... He's rude...

January 24th, 2025

Some kind of insurance scam going on in this facility, fake patients using cell phones, local actors, when asked a fellow patient if she had done any acting or modeling, because I had seen her in the entertainment section of the Daily Herald, she said no, but then ran to the nurse station and said, "I think she suspects something, I don't want to stay in the same room with her. Ran off when she saw me, nurse follows her, not knowing I was there, I ask, is everything ok? Nurse replies, Why...

December 24th, 2024

Staff use drugs on site, you are able to smell it through the walls. Suspicious place, have been here multiple times unfortunately and it makes sense considering how little help they offer and a complete lack of understanding of peoples suffering here, the doctors prescribe you very strong medication despite only knowing you for an extremely brief period of time, this place is a joke and does not care about your quality of life. An extremely apathetic and sociopathic environment.

October 24th, 2024

Not going to say I’m surprised because I have read the the reviews when a loved one was sent here for inpatient. They decided to discharge the patient early while still extremely unstable. I’m not sure what made them make that decision but it was the wrong one and now we have to treat them with the best of our ability and encourage them to go back but they are refusing it. Which makes the process more complicated than it has to be.

June 24th, 2024

I stayed at this adult behavioral unit about 6 years ago. I’m sure plenty has changed since then including the staff, but the experience that I had here for a week was honestly exactly what I needed; a bit of a break from reality to focus on myself and how to get healthier mentally. Unlike Lutheran General, they allow you to wear your street clothes and have visitors. They also have a schedule where every hour we had group activities. The doctors and nurses were patient and understanding when...

December 24th, 2024

Went to a different php iop program. I couldn’t do it. Then I meet Cory and D. Made me feel so comfortable within their presence and Cory’s intel on life.. wow that’s a smart experienced man. D and Cory you guys are awesome and hope our paths cross again. Thank you so much!!!!

October 24th, 2024

Dr. Okoli does not show up to scheduled appointments. I followed through and messaged the email that was provided and received no response. NCH does not care about patients. NCH only cares about money. Thoroughly disgusted.

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Popular Questions at NCH Behavioral Health Center
What types of insurance does NCH Behavioral Health Center accept?

Aetna, BlueCross / BlueShield, Cigna, Humana, Medicaid, United Healthcare

What does NCH Behavioral Health Center treat?

,

What types of rehab programs does NCH Behavioral Health Center offer?

Residential / Inpatient, Outpatient, Telehealth

Does NCH Behavioral Health Center provide holistic or alternative therapies?

Nutritional Counseling, Physical Therapy

How long will I be in treatment at NCH Behavioral Health Center?

5-30 days

Where is this facility located?

901 W Kirchhoff Rd, Arlington Heights, IL 60005, USA

What accreditations and certifications does NCH Behavioral Health Center have?

Licensed by State of Illinois (). SAMHSA, The Joint Commission

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Need Help? Call us 24/7 at 866-720-1044