Metrocare Lancaster

53
Satisfactory
3.9
592 reviews
Insurance Accepted $17,500 - $112,500 14 - 90 days
Metrocare is a Texas-based behavioral health organization that offers a range of mental health services and rehab options for drug and alcohol abuse. Their programs aim to inspire long-term recovery and involve clients' loved ones. They accept health insurance and Medicaid to make their services accessible.
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About Metrocare Lancaster
Metrocare is a behavioral health organization with several different rehab facilities and clinics around the state of Texas that offer a variety of mental health services as well. Treatment options for addressing drug abuse and alcohol abuse include diagnostic evaluations, medication management, different forms of counseling, case management, coping skill development, primary healthcare services, and community programs. The goal is to provide a combination of services that inspire long-term reco...
Metrocare is a behavioral health organization with several different rehab facilities and clinics around the state of Texas that offer a variety of mental health services as well. Treatment options for addressing drug abuse and alcohol abuse include diagnostic evaluations, medication management, different forms of counseling, case management, coping skill development, primary healthcare services, and community programs. The goal is to provide a combination of services that inspire long-term recovery and allow clients to incorporate their life and their loved ones into each program. In order to make these programs accessible, Metrocare Lancaster accepts some health insurance providers as well as Medicaid.
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Center Summary

Who we help
Teens Adults Veterans Children
Treatment Programs
Staff to client ratio 1 therapist : 12 clients
Langugages
English
Licensed State of Texas
Founded 1967
Address 3330 S Lancaster Rd, Dallas, TX 75216, USA

Payment & Insurance

Payment Options
Self Pay Private Health Insurance TRICARE Medicaid
Cash Price $1,250 per day, 14-90 days
Accepted Insurance (8)
Aetna BlueCross / BlueShield Cigna Humana Magellan Medicaid Aetna BlueCross / BlueShield Cigna Humana Magellan Medicaid Tricare United Healthcare

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Amenities

Amenities
Therapy Rooms Wi-Fi

Treatment

Addictions Treated
Alcohol Fentanyl Heroin Other Opioids Prescription Drugs Synthetic Drugs
Conditions Treated
Treatment Programs
Program Classifications
Individualized Care Low Cost Twelve Step
Specialized Program Tracks
Veterans
Therapies Offered
Cognitive Behavioral Therapy Group Therapy Individual Counseling Trauma Therapy
Holistic Treatments
Nutritional Counseling Physical Therapy
Treatment Support Services
Life Coaching Recovery Coaching Peer Support Specialists Medication-Assisted Treatment 12-Step Facilitation 12-Step Meetings +5 more
Our Score
53 Satisfactory
Accreditations 8
Facility & Amenities 2
Website Trust Factors 1
Treatment Services 21
Review Analysis 21

Reviews

3.9
592 Reviews
Benefits

Staff has improved in recent years.

Psychiatrists are kind and attentive.

Long-time patients have built relationships with certain staff members.

Drawbacks

Recent Reviews

June 1st, 2025

I’ve been going to this place for years. Let me start off by saying the only good part of MetroCare was Mrs. Morgan who unfortunately left and Mandisa. Other than that Metrocare is a joke. They do not give you appointment reminders. The doctors don’t call for your appointments anymore and when they do it’s 3 months later to tell you that you missed your appointment. They never answer the phones when you call. When you go in, the front office folks are snobby. My first time going I thought I w...

June 1st, 2025

If have been a patient there for a very long time I started going To this location in 2015 I just had a appointment on 1/10/24 and I was told that Miss Harris was not my Doctor anymore that she doesn't work there anymore that she has moved out of town and that she has just gotten married Well I will miss her she has helped me more than any of the many so called Dr./ Sikes!!! That I've been too. My life is not so good right now,.

April 1st, 2025

I've been going here for about 8 years now. Staff has gotten a lot better than it used to be. My psychiatrist Dr.Lola is nice and listens to my needs

June 1st, 2025

I heard about this place from a neighbor. When I called, giving my personal information, the guys were playing games, laughing, and bullying me. So, I'm moving down the road. I tried to call back but no one answered. My anxiety went through the roof!

February 1st, 2025

The case worker April was amazing, she went above and beyond to help me with my situation. Thank you again for all of your hard work April! Great Job!

April 1st, 2025

Been going here for years. They have improved all around so much since it was call mmhr. Great resource for the mentally ill.

December 1st, 2024

Not bad. So far it's been alright. I'm actually not with Metrocare; I'm a Veteran. I attend the hospital up the street. Although; right now I'm on probation and have to take classes. I'm so glad I qualified financially. Thanks Metrocare!

November 1st, 2024

The phone is the only issue in my experience. Like seriously this is the reason to have the phones so patients can call to setup appointments and manage their medical care etc. This needs a total revamp. This facility should have staff just to take care of the phones. I have been calling for days and still know one picks up I have left several messages no one calls back. Eventually I will need to drive there so I don't run out of medication. There is no reminder call for your previously setup...

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Popular Questions at Metrocare Lancaster
How much does treatment at Metrocare Lancaster cost?

An average of $1,250 per day, for 14-90 days

What types of insurance does Metrocare Lancaster accept?

Aetna, BlueCross / BlueShield, Cigna, Humana, Magellan, Medicaid, Tricare, United Healthcare

What does Metrocare Lancaster treat?

, ,

What types of rehab programs does Metrocare Lancaster offer?

Detox, Intensive Outpatient Program, Outpatient

Does Metrocare Lancaster provide holistic or alternative therapies?

Nutritional Counseling, Physical Therapy

How long will I be in treatment at Metrocare Lancaster?

14-90 days

Where is this facility located?

3330 S Lancaster Rd, Dallas, TX 75216, USA

Related Centers
Ad Our mission is financially supported by selling advertising to qualified providers. More Info
Related Centers
Ad Our mission is financially supported by selling advertising to qualified providers. More Info

Need Help? Call us 24/7 at 866-720-1044