Mercy Saint Charles Hospital

40
Unsatisfactory
3.1
149 reviews
Insurance Accepted $9,100 - $13,000 14 - 20 days
Mercy Health — St. Charles Hospital in Toledo, part of Mercy Health, provides high-quality healthcare, emphasizing compassion and offering behavioral health services for addiction and mental health.
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About Mercy Saint Charles Hospital
Mercy Health — St. Charles Hospital, a department of Mercy Health — St. Vincent Medical Center, is a healthcare facility located in eastern Toledo. Since its establishment, it has been committed to providing high-quality healthcare and compassion to its patients. The hospital is equipped with advanced treatments and cutting-edge technology, aiming to cater to the well-being of patients in mind, body, and spirit. Among its range of services, it offers behavioral health services, which could be re...
Mercy Health — St. Charles Hospital, a department of Mercy Health — St. Vincent Medical Center, is a healthcare facility located in eastern Toledo. Since its establishment, it has been committed to providing high-quality healthcare and compassion to its patients. The hospital is equipped with advanced treatments and cutting-edge technology, aiming to cater to the well-being of patients in mind, body, and spirit. Among its range of services, it offers behavioral health services, which could be relevant for individuals seeking addiction and mental health treatment. Additionally, the hospital has received accreditation in stroke care, being certified as a Primary Stroke Center by the Joint Commission. This recognition highlights its capability in specific areas of healthcare, including the management and treatment of addiction and mental health conditions.
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Center Summary

Who we help
Adults Seniors
Treatment Programs
Residential / Inpatient Intensive Outpatient Program Outpatient Psychiatric Hospital
Langugages
English
Licensed State of Ohio
Founded 1953
Address 1701 Mercy Health Pl, Cincinnati, OH 45237, USA

Payment & Insurance

Payment Options
Medicaid
Cash Price $650 per day, 14-20 days
Accepted Insurance (3)
Aetna Ambetter Cigna Aetna Ambetter Cigna

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Amenities

Amenities
Therapy Rooms Wi-Fi

Treatment

Addictions Treated
Alcohol Other Opioids Tramadol
Conditions Treated
Acute Stress Disorder Bipolar Disorder Depression Stress Self-Harm Anxiety
Treatment Programs
Residential / Inpatient Intensive Outpatient Program Outpatient Psychiatric Hospital
Program Classifications
Evidence-Based Privately Owned
Specialized Program Tracks
Veterans
Therapies Offered
Couples Counseling Family Therapy Group Therapy
Holistic Treatments
Nutritional Counseling Physical Therapy
Cutting Edge Treatment Modalities
Treatment Support Services
Aftercare groups Medication Management Relapse Prevention Groups
Our Score
40 Unsatisfactory
Accreditations 2
Facility & Amenities 2
Website Trust Factors 1
Treatment Services 20
Review Analysis 15

Reviews

3.1
149 Reviews
Benefits

The nurses and doctors are consistently praised for their exceptional care and professionalism.

Drawbacks

Recent Reviews

April 23rd, 2025

5 stars plus for The nurses and Doctors were over the top great. Please make a change in cafeteria was terrible (not the staff they were good) the food was not good no choices and not open enough.I have never seen a hospital with such a bad cafeteria 1 star on it. Staff says it was good in the past need to go back to whatever it was.

February 23rd, 2025

Went to promedica and actually got help after going here 2 times for dental issues. pleaded with st Charles to help me find a dentist. they referenced me to a place that doesn't exist. Tried to explain that to st Charles when i called them to get help and they hung up on me. I was born here and have been going here my whole life. I had tooth abscess that was at risk of going septic. every dentist I called on the Medicare network is backed up with appointments for 3 months!!! Tried explaining ...

April 23rd, 2025

Ghetto!!! No self control or curtesy of other people in the surgery prep area from the nursing staff. Poor communication and shouldn't argue with other staff members while patients are present. TERRIBLE A.M. shift

September 23rd, 2024

My good friend was in St. Charles Hospital for the last several days. I was extremely pleased with the care she received in Intensive Care. I couldn't have asked for more attentive nurses! Stephania and Kathy went the extra mile to make her comfortable! They were also considerate of my needs and wants. Please convey to them my thanks.

April 23rd, 2021

This Beautiful Hospital is an awsome way to receive recovery through understanding of what others would think is illness. The Ability that this Hospital has to recovery is beyond expectations as they reunite family friends and significant family members childrens and neighbors. The recovery that I received was precisely what I needed in order for me to see that I was able to be a part of the community.

April 23rd, 2019

I had my son here a year ago. I couldn't have asked for a better experience and a better doctor and nurses. They took such good care of me and my son. Thank you so much for making that special time of my life even more special!

July 23rd, 2024

I went to the hospital yesterday in level 10 pain, major dehydration, and my whole body was cramped up. I was screaming in pain. The nurse constantly told me she wasn’t going to service me if I didn’t calm down… like I had that option… she belittled me multiple times. Then the doctor treated me like a drug addict and refused me service as well because I couldn’t physically meet their demands. It took 3 hours for them to give me pain meds when I was back in a room. I couldn’t even stand on my...

June 23rd, 2024

I did not want to give even one star but it won't let me leave a comment. Sadly I have seen a good hospital fall so low in the past few years it's not worth the 5 minute drive. Tonight I was so disgusted with the service my daughter received we just left, waiting for 5 hours seen our nurse once and doctor once within that time it wasn't until I told another nurse we were leaving that we were told our nurse already left and the doctor was busy. NEVER will we return there.

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Popular Questions at Mercy Saint Charles Hospital
How much does treatment at Mercy Saint Charles Hospital cost?

An average of $650 per day, for 14-20 days

What types of insurance does Mercy Saint Charles Hospital accept?

Aetna, Ambetter, Cigna

What does Mercy Saint Charles Hospital treat?

, ,

What types of rehab programs does Mercy Saint Charles Hospital offer?

Residential / Inpatient, Intensive Outpatient Program, Outpatient, Psychiatric Hospital

Does Mercy Saint Charles Hospital provide holistic or alternative therapies?

Nutritional Counseling, Physical Therapy Ketamine Therapy

How long will I be in treatment at Mercy Saint Charles Hospital?

14-20 days

Where is this facility located?

1701 Mercy Health Pl, Cincinnati, OH 45237, USA

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Need Help? Call us 24/7 at 866-720-1044