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Saint Paul, Minnesota
Insurance Accepted
M Health Fairview at St. Joseph's Campus offers a range of services, including therapy, programs, and treatments like transcranial magnetic stimulation. Their whole-person approach and hand-picked services cater to individual needs and goals. As a medical facility, clients have access to various healthcare options, and payment options include Medicare and Medicaid.
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M Health Fairview St. Joseph's CampusSaint Paul, Minnesota
M Health Fairview at St. Joseph's Campus offers a range of services, including therapy, programs, and treatments like transcranial magnetic stimulation. Their whole-person approach and hand-picked services cater to individual needs and goals. As a medical facility, clients have access to various healthcare options, and payment options include Medicare and Medicaid.
Available services through M Health Fairview at the St. Joseph's Campus include individual therapy, group therapy, family and group programs, dialectical behavior therapy, transcranial magnetic stimulation, and more. Treatment providers take a whole-person approach to addressing their clients. Each service is hand-picked to address specific needs and goals. As a medical facility, clients may have access to a wide variety of healthcare options that work in conjunction with behavioral healthcare t...
Available services through M Health Fairview at the St. Joseph's Campus include individual therapy, group therapy, family and group programs, dialectical behavior therapy, transcranial magnetic stimulation, and more. Treatment providers take a whole-person approach to addressing their clients. Each service is hand-picked to address specific needs and goals. As a medical facility, clients may have access to a wide variety of healthcare options that work in conjunction with behavioral healthcare to treat the entire person. Clients are able to pay with Medicare or Medicaid. Other financial options may be available.
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Available services through M Health Fairview at the St. Joseph's Campus include individual therapy, group therapy, family and group programs, dialectical behavior therapy, transcranial magnetic stimulation, and more. Treatment providers take a whole-person approach to addressing their clients. Each service is hand-picked to address specific needs and goals. As a medical facility, clients may have access to a wide variety of healthcare options that work in conjunction with behavioral healthcare to treat the entire person. Clients are able to pay with Medicare or Medicaid. Other financial options may be available.
Healthcare staff are attentive and take time to explain treatment and care.
Teamwork among medical staff creates a positive environment.
Online MyChart system provides convenient access to medications and e-visits.
Drawbacks
2.9
162 Reviews
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4
3
2
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Benefits
Healthcare staff are attentive and take time to explain treatment and care.
Teamwork among medical staff creates a positive environment.
Online MyChart system provides convenient access to medications and e-visits.
Drawbacks
Recent Reviews
May 13th, 2023
This was the best and worst hospital, also the worst with abuse. The last two weeks was the best on a different floor. I was always asking question about my treatment and care for COVID. Every health care staff always had time for me. I could not have my family visit because of COVID I understood that. I did the iPad facetime with my family which help. I have had 8-9 hospital stays in my life. St. Josephs is far the best care I have had. Each medical staff took time to tell me what they were...
May 13th, 2023
This was the best and worst hospital, also the worst with abuse. The last two weeks was the best on a different floor. I was always asking question about my treatment and care for COVID. Every health care staff always had time for me. I could not have my family visit because of COVID I understood that. I did the iPad facetime with my family which help. I have had 8-9 hospital stays in my life. St. Josephs is far the best care I have had. Each medical staff took time to tell me what they were doing and helpful hints to overcome COVID, breathing, eating and things I didn't even know to ask. One nurse took a couple of her lunch breaks to fix my hair. Braid my hair because it is very long and and it would have gotten all full of knots had it not been taken care of. Late at night when I was awake, night staff spent a little time with me and asked me if I wanted a late night snack. I saw each medical staff help each other out. It was team work. I heard laughter and joy from them. Giving me joy and hope for a great recover. I did and left for home sooner then expected. I'm an international writer and will be writing about the great and worst care at St. Joseph Hospital in a book. The COVID isolated ICU unit was not as good. I was abused. Some staff were rough with me because I had diarrhea. When cleaning me they were rough with me and would clean me hard. Yelled at me. I would push nurse button and sometimes not answered for hours. I tried to pull all my tubes to escape one time because of the mental and physical abuse by a few staff. The staff told my family I was sick. I was not. A few time one nurse hit me in the face with the tubes in her hands on my face a few times. I would be left with dirty diapers for hours and developed an infection in the blattter. I almost died. I was not vocal some of the time and was not able to complain. That is just some of the abuse that happen to me. That will be in my book too.
May 13th, 2022
My experience 4 years ago was horrible when I was admitted for aortic heart surgery. I was brought in because I was having trouble functioning because of my heart. My blood sugar was extremely low and I was in a diabetic coma. After about 3 days I started feeling better and was put in a new room a couple of days before my surgery. When I got into my room and I was walking back to my bed from the bathroom I saw blood on my bed and the bed was new to me so it wasn’t my blood. GROSS. When my sur...
May 13th, 2022
My experience 4 years ago was horrible when I was admitted for aortic heart surgery. I was brought in because I was having trouble functioning because of my heart. My blood sugar was extremely low and I was in a diabetic coma. After about 3 days I started feeling better and was put in a new room a couple of days before my surgery. When I got into my room and I was walking back to my bed from the bathroom I saw blood on my bed and the bed was new to me so it wasn’t my blood. GROSS. When my surgery was scheduled I requested that I had a mattress that was soft which never happened.
May 13th, 2023
UPDATE: After no follow up or resolution, I just received a message that they've closed my complaint file. Therefore, I'm taking away one star because they clearly do not care about their patients.
I'm giving two stars because of the convenience of there being multiple locations and the ease of using their online MyChart to access medications, e-visits, etc.
However, I've had a couple bad experiences back to back recently. I've been with Fairview for about three years or so now, and the exp...
May 13th, 2023
UPDATE: After no follow up or resolution, I just received a message that they've closed my complaint file. Therefore, I'm taking away one star because they clearly do not care about their patients.
I'm giving two stars because of the convenience of there being multiple locations and the ease of using their online MyChart to access medications, e-visits, etc.
However, I've had a couple bad experiences back to back recently. I've been with Fairview for about three years or so now, and the experience has always been ok (think chain restaurant vs. family owned), but I guess with the pandemic they're just not on their game.
First, I went in for an in-person visit this past spring, was on time, there were only two other people in the waiting room, and I still waited maybe 30-40 minutes. Then I had to do two vaginal swabs on myself. I have never heard of such a thing before, and I had to do it in one of their bathrooms. I could see urine spilled from where someone else had collected a urine sample and left the container on the designated sill. It was awful.
Second, I had an e-visit, which in the past has been convenient, quick, and helpful. But this time, the medical professional assigned to me ignored my questions, prescribed a medication I specifically asked not to have, and closed replies immediately (usually the patient gets at least one chance to respond). I submitted a complaint to Customer Service the same day (10/8), asking to have my case reassigned or to not be charged for the visit. They replied 10/13 to tell me to call their Patient Relations team, which I did the same day. They said they would call me back to follow up. After two weeks of silence, I called back (10/27); they said that they had filed my case with the wrong department/person, and had marked it higher priority with the correct people, so I should hear back on Wednesday, 11/3. Still nothing, so I called today, 11/4, and they said maybe I'll hear back today, but nothing definitive. I've been sent a bill for this e-visit, and am worried I'll have to pay it by its due date or be pinged, even though I haven't actually gotten the help I needed or been able to speak to someone who can help me resolve the case.
After this, I will be switching healthcare providers. As convenient as all their locations and doctors are, it's just not worth it.
May 13th, 2019
Care was pretty good from doctor. Nurses- some cared and helpful some never shown interest in my care and hard get them to do stuff. Food was okay, but messed up order lots. Long time discharged. But lost my necklace and won't pay for it... Because was locked up even, but somehow lost or stolen from er to different floor. Care coordinator didn't help at all. Had file police report. Was never like this before family all went there through years. Never again now.
May 13th, 2019
Care was pretty good from doctor. Nurses- some cared and helpful some never shown interest in my care and hard get them to do stuff. Food was okay, but messed up order lots. Long time discharged. But lost my necklace and won't pay for it... Because was locked up even, but somehow lost or stolen from er to different floor. Care coordinator didn't help at all. Had file police report. Was never like this before family all went there through years. Never again now.
May 13th, 2019
My first time being at this hospital and it was the worse experience ever! Nursing assistants are the worse. Every time I needed to go to the bathroom and had to come back they wouldn’t connect anything like my IV ect I had to keep reminding them to plug everything back. And they were so rude like they didn’t want to do there job and when I would ask for medicine this nurse would get mad. After getting out of surgery they tried moving me to a different beds and almost rolled over and I got hu...
May 13th, 2019
My first time being at this hospital and it was the worse experience ever! Nursing assistants are the worse. Every time I needed to go to the bathroom and had to come back they wouldn’t connect anything like my IV ect I had to keep reminding them to plug everything back. And they were so rude like they didn’t want to do there job and when I would ask for medicine this nurse would get mad. After getting out of surgery they tried moving me to a different beds and almost rolled over and I got hurt and they hit my head. When you wake up from a surgery that’s not how you want to wake up. The surgeons were so nice with their nurses!
May 13th, 2017
Is there anything LESS than 2 star that I can choose?!
I was at St. Joseph's about a year and a half ago and will never go back. Ever. If I was bleeding to death and St. Joseph's was the nearest hospital, I'd rather bleed it out. Seriously.
I was there because of womem-related issues that lasted 10+ days. I went in, in pain (couldn't sit/stand without having abdominal pain). After a 2 hour wait in the ER waiting room, I was finally given a bed. After another 3 hours of laying in their bed w...
May 13th, 2017
Is there anything LESS than 2 star that I can choose?!
I was at St. Joseph's about a year and a half ago and will never go back. Ever. If I was bleeding to death and St. Joseph's was the nearest hospital, I'd rather bleed it out. Seriously.
I was there because of womem-related issues that lasted 10+ days. I went in, in pain (couldn't sit/stand without having abdominal pain). After a 2 hour wait in the ER waiting room, I was finally given a bed. After another 3 hours of laying in their bed with a cold blanket (they're supposed to warm it up for you), the doctor came in and sat next to me. Didn't exam me, no physical contact, nothing. After (literally) 2 minutes of talking to me, he got up, said everything should subside in a day or so and left. I thought he was coming coming back... he never returned. I laid in the bed for another 45-minutes (I honestly think they forgot about me), because no one came to check on me after the so-called "doctor" left. The nurse discharged me and off I went. After 6 hours of being there, I left with no real help except a hefty $950 hospital bill. Yippee me. I actually called and made a complaint. The lady who was in charge of the ER Dept never returned my call.
If you're looking for REAL help, St. Joe's ISN'T the place to go to. If you're looking to be ignored for hours on end and have $$$ to burn with no service in return, St. Joseph's your place!!!
May 13th, 2015
I have not been to any other department in the hospital, but their maternity care is top-notch. I had my child there after 26 hours of labor and an emergency cesarean. I was there for 6 days, and I had a private room that was comfortable and didn't feel like a stark and scary hospital. I had 6 people each day to care for me, a nurse and nurse's aide each shift. The staff is knowledgable and supportive. They are very baby-friendly, and my child roomed-in with me. I could order food from the me...
May 13th, 2015
I have not been to any other department in the hospital, but their maternity care is top-notch. I had my child there after 26 hours of labor and an emergency cesarean. I was there for 6 days, and I had a private room that was comfortable and didn't feel like a stark and scary hospital. I had 6 people each day to care for me, a nurse and nurse's aide each shift. The staff is knowledgable and supportive. They are very baby-friendly, and my child roomed-in with me. I could order food from the menu 3 times a day, and it was actually quite good. They also had 24 hour visitation.
With a long and scary labor like mine, some stress is expected. However, of the MANY nurses who attended me during that long time, I only had one that I did not get along with. Every single other one was like a kind auntie or sister, doing their best to keep me calm and comfortable. One even dimmed the lights and brought in an electric flickering candle for me to focus on and taped a cottonball of lavender oil by my head to soothe me. They never made my husband feel excluded, and he was there with me throughout it all. When a relative arrived in the late-night early-morning for support, they didn't bat an eye.
A long labor followed by c-section was my nightmare scenario, and it was what happened. They took that terror and made it better. They understood the fear and addressed it. After my child not only failed to progress, but moved backwards, it was time for surgury. The staff mobilized quickly, and I had two at my head, talking me through it, calming me down and keeping me from panicking. I was offered a medication for sedation if needed, but they explained it would make me forget some of the experience. With these two women and my husband (who they allowed to watch), I did not need it. I'm glad I was alert, as they made the experience a happy one. In my first photo with my baby, curtain still up, as they are still stitching me up, I am smiling.
Unlike other hospitals where the whisk the child away after a cesarean, here they let my husband help with the cleaning and measuring, and they brought my son right to me to start nursing and bonding before they even removed my placenta. The most nurturing nurse I could have asked for helped me to hold and position him, and after I was stitched up, we all went to my room, where she offered a wealth of information on how to care for him. There was no separation. This is how it should always be done.
If I have another child, I would definitely like to have my same doctor and hospital.
May 13th, 2019
Today, November 26, 2017 Our family including my gravely ill family experienced the most horrible and inhuman treatment by the entire staff in the emergency room department of ST. Joseph hospital. The staff treated and spoke to the patient being seen in a manner that was demeaning and inappropriate and when we spoke up to advocate on her behalf in a properby manner security was called on both my family and my loved one that was supposed to be receiving care. When we requested a transfer to an...
May 13th, 2019
Today, November 26, 2017 Our family including my gravely ill family experienced the most horrible and inhuman treatment by the entire staff in the emergency room department of ST. Joseph hospital. The staff treated and spoke to the patient being seen in a manner that was demeaning and inappropriate and when we spoke up to advocate on her behalf in a properby manner security was called on both my family and my loved one that was supposed to be receiving care. When we requested a transfer to another hospital they called the mental health team in and placed a hold on my family and denied her transport. Our loved one was in both physical and emotional distress witnessing her family being treated as criminals while being ripped from her bedside just for asking questions about her care and treat her with respect and dignity that she deserves.
We sent for a request to speak with the patient advocate to assist us with some type of resolution and no one has yet to show up and speak with us. So we're are just sitting ducks waiting for a mental health evaluation instead of tending to her medical needs first. ST. Joseph was my family's favorite hospital and care center for over 10 years until our experience today.
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Aetna, Ambetter, Cigna
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