Lifeline Professional Counseling Services

40
Unsatisfactory
2.5
21 reviews
Insurance Accepted $1,350 - $2,700 15 - 30 days
Lifeline PCS, state-licensed with multiple Valley locations, prioritizes accessible and personalized mental health care, utilizing tools like the GAD-7 for anxiety screening, ensuring effective support.
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About Lifeline Professional Counseling Services
Lifeline PCS is a state-licensed and COA nationally certified facility with multiple locations across the Valley, including Scottsdale, Tempe, Chandler, Mesa, Glendale, and Avondale. It emphasizes accessibility and personalized care, offering flexible hours to accommodate various schedules. One of the tools used by Lifeline PCS for initial screening is the Generalized Anxiety Disorder 7-item (GAD-7), which is a straightforward questionnaire designed to identify potential cases of generalized anx...
Lifeline PCS is a state-licensed and COA nationally certified facility with multiple locations across the Valley, including Scottsdale, Tempe, Chandler, Mesa, Glendale, and Avondale. It emphasizes accessibility and personalized care, offering flexible hours to accommodate various schedules. One of the tools used by Lifeline PCS for initial screening is the Generalized Anxiety Disorder 7-item (GAD-7), which is a straightforward questionnaire designed to identify potential cases of generalized anxiety disorder. The GAD-7 assesses the frequency of anxiety-related symptoms over the past two weeks, with scores indicating the severity of anxiety and suggesting the need for further diagnostic assessment. This facility aims to provide comprehensive mental health services, focusing on the individual needs of each client to ensure effective treatment and support.
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Center Summary

Who we help
Teens Young Adults Seniors Spanish Speaking Individuals Veterans
Inclusive Support For
LGBTQ+ Latinx & Hispanic People
Staff to client ratio 1 therapist : 10 clients
Occupancy 30 - 50
Langugages
English
Licensed State of Arizona
Founded 2004
Address 17235 N 75th Ave, Glendale, AZ 85308, USA

Payment & Insurance

Payment Options
Self Pay Private Health Insurance State Marketplace Insurance Medicaid
Cash Price $90 per day, 15-30 days
Accepted Insurance (6)
Aetna BlueCross / BlueShield Cigna HealthNet Medicaid Tricare Aetna BlueCross / BlueShield Cigna HealthNet Medicaid Tricare

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Amenities

Amenities
Therapy Rooms Wi-Fi

Treatment

Addictions Treated
Alcohol Other Opioids Tramadol
Conditions Treated
Depression Panic Disorders PTSD Relational Trauma Suicidal Ideation Trauma +4 more
Program Classifications
Privately Owned
Specialized Program Tracks
Veterans Trauma First Responders
Therapies Offered
Individual Counseling Cognitive Behavioral Therapy Dialectical Behavior Therapy EMDR Therapy Family Therapy Experiential Therapy +3 more
Holistic Treatments
Nutritional Counseling Physical Therapy
Cutting Edge Treatment Modalities
Cognitive Control Training Ketamine Therapy
Treatment Support Services
Life Coaching Recovery Coaching Motivational Speakers Aftercare groups Relapse Prevention Groups Anger Management
Our Score
40 Unsatisfactory
Accreditations 2
Facility & Amenities 2
Website Trust Factors 1
Treatment Services 27
Review Analysis 8

Reviews

2.5
21 Reviews
Benefits

Realistic and truthful reviews by others

Multiple methods of communication available

In-person visits possible for direct interaction

Drawbacks

Recent Reviews

October 7th, 2023

DO NOT USE THIS PLACE!! All the reviews are true. You have to basically chase them down to get them to give you the info to use their services. They never answer the phone they do not care at all!! Go somewhere else. I’ll edit this so i can respond to what the “owner” just said. I used your portal and sent multiple messages to multiple people with no response. I left voicemails. Even got to the point where i just came up there in person twice now to even talk to someone. Asked for the manager...

October 7th, 2023

My wife went here for thr very first appointment they double booked her with another patient after driving 30 minutes were talking back and forth about how the double booked her and they didn't care. Insanely unprofessional! How can you call this a mental health institute your disgusting people! People are looking for help can now think No one wants to help them! Unbelievable!

April 7th, 2023

I’d highly recommend avoiding this place. They discharged me without notice and no referral for other services because they failed to bill me for 9 visits after I gave them my card and tried to pay 3 times in office. I’ve never heard of ending services without notification and worse allowing a $900 debt to build without saying anything. I’ve also heard clients talked about at the front desk which is very unprofessional. They appear to be all about the money. Not a good place for seeking thera...

March 7th, 2024

If you truly care about your mental health, find somewhere else. This office made me do 2 intake appointments. At both appointments, I asked about scheduling/copay and both times they told me I would get a phone call with information within the next 24 hrs. They charged me full price and never ran my insurance for the intake appointment. This office also never called me back for scheduling. When I called to follow up about scheduling a few days after my intake appointment the woman on the pho...

March 7th, 2022

I had a great experience with the actual counselors themselves, but how this place operates as a business is so sketchy and ridiculous. They tried to scam my insurance, then went over 6 months without notifying me that insurance wasn't covering my sessions and that I needed to cover the sessions and pay out of pocket from then on. I battled it out with insurance, and Lifeline to try and get my sessions covered and was met with Steve in billing lying about contacting insurance, submitting clai...

March 7th, 2021

Do NOT waste your time with this place. It starts with the NP not providing the zoom link for my appointment. Calling get's you voicemail that once out of four times was returned. The group leaders are a joke. Unprofessional, not organized, and lack common leadership skills as basic is going over group rules. One of the leaders either sent to me by mistake or copied me in on her message to the other bad mouthing me. The material for the class was suppose to be mailed to everyone. Nobod...

March 7th, 2022

A horrendous experience, this clinic schedules you without even asking availability, they do not return calls within 24 hours. The intake counselor was not competent, I am a nurse practitioner and will not refer any clients to this practice. I work during a pandemic seeing patients and they want me to have a set schedule to help their staff. This is not how healthcare works especially during a pandemic. Again the worst experience I have ever had in a therapy setting as a patient or as a provi...

March 7th, 2019

My daughter saw a therapist at lifeline PCS west in Arizona. At the end of her treatment I requested a recommendation letter. The manager Kris told me it would be ready on Monday the 16th, we are already a week over that point and I still haven't heard from them. They will not return my calls, emails or get me schedule to talk to them about this matter. Their customer service and unwillingness to help and support clients especially children after their treatment and for their best interest...

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Popular Questions at Lifeline Professional Counseling Services
How much does treatment at Lifeline Professional Counseling Services cost?

An average of $90 per day, for 15-30 days

What types of insurance does Lifeline Professional Counseling Services accept?

Aetna, BlueCross / BlueShield, Cigna, HealthNet, Medicaid, Tricare

What does Lifeline Professional Counseling Services treat?

,

What types of rehab programs does Lifeline Professional Counseling Services offer?

Partial Hospitalization Program, Intensive Outpatient Program, Outpatient

Does Lifeline Professional Counseling Services provide holistic or alternative therapies?

Nutritional Counseling, Physical Therapy Cognitive Control Training, Ketamine Therapy

How long will I be in treatment at Lifeline Professional Counseling Services?

15-30 days

Where is this facility located?

17235 N 75th Ave, Glendale, AZ 85308, USA

Related Centers
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Ad Our mission is financially supported by selling advertising to qualified providers. More Info

Need Help? Call us 24/7 at 866-720-1044