Jacksonville Southpoint VA Clinic

57
Satisfactory
2.7
79 reviews
Insurance Accepted
The Jacksonville Southpoint VA Clinic offers trauma-informed addiction treatment programs, including counseling, medication management, psychotherapy, and more. It also provides primary healthcare services and aims to address the specific needs of veterans with underlying mental health conditions and physical traumas.
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About Jacksonville Southpoint VA Clinic
The Jacksonville Southpoint VA Clinic provides trauma-informed addiction treatment programs to veterans. Clients will have access to different types of counseling, medication management, psychotherapy, case management, medication assistance for opioid withdrawal, nutritional guidance, and more. Clients will also have access to primary healthcare services as this facility is a medical clinic. The goal of the VA Clinic in Jacksonville is to provide sensitive and supportive services designed to add...
The Jacksonville Southpoint VA Clinic provides trauma-informed addiction treatment programs to veterans. Clients will have access to different types of counseling, medication management, psychotherapy, case management, medication assistance for opioid withdrawal, nutritional guidance, and more. Clients will also have access to primary healthcare services as this facility is a medical clinic. The goal of the VA Clinic in Jacksonville is to provide sensitive and supportive services designed to address the needs of veterans who do require very specific programs in order to treat all of the underlying mental health conditions of physical traumas that are often also present.
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Center Summary

Who we help
Seniors Veterans
Treatment Programs
Detox Residential / Inpatient Intensive Outpatient Program Outpatient Transitional Housing Telehealth
Inclusive Support For
Staff to client ratio 1 therapist : 1 clients
Langugages
English
Licensed State of Florida
Founded 2014
Address 6900 Southpoint Dr N, Jacksonville, FL 32216, USA

Payment & Insurance

Payment Options
Private Health Insurance TRICARE Medicaid
Accepted Insurance (3)
Medicaid Tricare VA Department of Veteran Affairs Medicaid Tricare VA Department of Veteran Affairs

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Amenities

Amenities
Complementary Transportation Therapy Rooms Wi-Fi
Facility Policies
Provides Transportation to Facility

Treatment

Addictions Treated
Alcohol Cocaine Ecstasy Fentanyl Heroin Kratom +2 more
Treatment Programs
Detox Residential / Inpatient Intensive Outpatient Program Outpatient Transitional Housing Telehealth
Program Classifications
Faith-Based Evidence-Based Holistic Individualized Care Low Cost
Specialized Program Tracks
LGBTQ+ Veterans
Therapies Offered
Individual Counseling Cognitive Behavioral Therapy Dialectical Behavior Therapy Motivational Interviewing EMDR Therapy Family Therapy +4 more
Holistic Treatments
Yoga Massage Acupuncture Music Therapy Art Therapy Dance Therapy +3 more
Cutting Edge Treatment Modalities
TMS Therapy Ketamine Therapy Neurofeedback Therapy Electroconvulsive Therapy (ECT) Biofeedback Therapy Buprenorphine Therapy +1 more
Treatment Support Services
Medication-Assisted Treatment Aftercare groups Relapse Prevention Groups Anger Management Psychoeducation Discharge Planning +3 more
Our Score
57 Satisfactory
Accreditations 10
Facility & Amenities 2
Website Trust Factors 4
Treatment Services 31
Review Analysis 10

Reviews

2.7
79 Reviews
Benefits

The PA showed care and compassion while maintaining professionalism.

The clinic has been in operation for over 10 years.

The building and parking garage are well lit during the day.

Drawbacks

Recent Reviews

June 1st, 2025

No one picks up the phone!!!! NEVER DO!! They are horrible with appointments too once someone finally gets ahold of you! “Can you come in for labs today“ oh okay ,so last minute I guess the VA in Jacksonville forgot PEOPLE HAVE LIVES SO IT IS IMPORTANT TO PICK UP AND CALL US BACK NOT WEEKS LATER AND SAY OH COME DO LABS. Nope not adjusting my schedule cause of the VA DOESN'T CARE.

May 4th, 2025

I’ve experienced the phone issues as well, but my concern is with how unkempt the grounds are for a VA site. The parking garage is dimly lit during the day, so I’m sure it’s pitch black by the time staff gets off. It’s extremely dirty, rusty, full of leaves, wasp nests everywhere; I’m not really sure how the thing is still standing. The building itself isn’t well maintained either and it’s really a shame. Hopefully the operations here can/will be moved to the new Northside location once open.

December 1st, 2024

Been going to this VA clinic for about 10 years now and now is the worst time to ever go there due to a particular nurse I never dealt with before from several weeks ago. He was very disrespectful, discriminating, prejudiced, rude. I just wonder if he treats other Veterans like he treated me last month or does he profile Veterans like myself? However, the PA I saw was an awesome provider showing lots of care and compassion as well as maintaining professionalism. This nurse, who also claims to...

October 1st, 2024

Physical Therapy Clinic - I am grateful I have had nothing but positive experiences with the VA in the Jacksonville area. I've done Phys Therapy for several issues over the years, but Southpoint PT clinic provided the best, most personalized regimen I've had. The Physical Therapist correctly diagnosed the root cause of the issue. My shoulder hurts significantly less than before with improved strength and range of motion. My forearm pain is also greatly reduced and I'm getting my grip strength...

June 1st, 2025

I'm leaving a 5 star because the people (most) are very helpful, and genuinely seem to care. Great Doctors and Nurses, and appointment makers, if you can get thru, no fault on their part. 1 star for the phone appointment system. It sucks, period. 30-60 minutes wait time, constant disconnections...its ridiculous. I also hate that everything needs a referral. Some things should just be allowed without one... Overall, I'm pleased with my VA.

January 1st, 2025

I have to wait 2 months for a video appointment or 3 months for in person appointment for mental health. I’m just going to start buying drugs off the street.

June 1st, 2023

Agree with others. Honestly, this unacceptable for a medical facility. It is simply impossible to reach the receptionists. I've called on four different occasions, never less than 45 minutes. Eventually you reach a receptionist who ends up trying to transfer you again so that your entire waiting period can start over again. Well...either that or your phone simply disconnects at their close at 4PM. I think that they are just significant undermanned, but it is sad because our vets do deserve be...

June 1st, 2023

I'm leaving this review after leaving ONE star for the Middleburg VA Clinic. I don't like driving into Jacksonville if I don't have to, but I will for all VA appointments from now on. I always see the negative coverage of the VA and I see all of the poor reviews here (mostly from patients trying to call in). My experience with SouthPoint has been 100% positive all the way. A few years ago when I started going, I went in strictly for annual check-ups and I had a different doctor every time. No...

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Popular Questions at Jacksonville Southpoint VA Clinic
How much does treatment at Jacksonville Southpoint VA Clinic cost?

An average of $35 per day, for - days

What types of insurance does Jacksonville Southpoint VA Clinic accept?

Medicaid, Tricare, VA Department of Veteran Affairs

What does Jacksonville Southpoint VA Clinic treat?

, ,

What types of rehab programs does Jacksonville Southpoint VA Clinic offer?

Detox, Residential / Inpatient, Intensive Outpatient Program, Outpatient, Transitional Housing, Telehealth

Does Jacksonville Southpoint VA Clinic provide holistic or alternative therapies?

Yoga, Massage, Acupuncture, Music Therapy, Art Therapy, Dance Therapy, Movement Therapy, Physical Therapy, Recreational Therapy TMS Therapy, Ketamine Therapy, Neurofeedback Therapy, Electroconvulsive Therapy (ECT), Biofeedback Therapy, Buprenorphine Therapy, Naltrexone Therapy

Where is this facility located?

6900 Southpoint Dr N, Jacksonville, FL 32216, USA

What accreditations and certifications does Jacksonville Southpoint VA Clinic have?

Licensed by State of Florida (). SAMHSA, The Joint Commission

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Need Help? Call us 24/7 at 866-720-1044