Heritage Oaks Hospital

45
Unsatisfactory
2.0
187 reviews
Insurance Accepted $21,000 - $63,000 30 - 90 days
Heritage Oaks Hospital, situated in Sacramento, CA, is a leading behavioral health facility dedicated to providing high-quality mental health and substance abuse treatment services. With a focus on personalized care and evidence-based practices, Heritage Oaks Hospital offers a supportive and therapeutic environment for individuals in need. At Heritage Oaks Hospital, clients have access to a comprehensive range of behavioral health services, including inpatient and outpatient programs, psychiatric evaluations, medication management, individual and group therapy, and specialized treatment tracks for various mental health conditions and substance use disorders. The facility's multidisciplinary team of psychiatrists, therapists, nurses, and support staff work collaboratively to develop tailored treatment plans that address the unique needs and goals of each client. With a commitment to promoting recovery and wellness, Heritage Oaks Hospital empowers individuals to achieve lasting mental health stability and regain control of their lives.
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About Heritage Oaks Hospital
Heritage Oaks Hospital, located in Sacramento, CA, is a renowned behavioral health facility specializing in providing comprehensive mental health and substance abuse treatment services. With a mission to deliver exceptional care, Heritage Oaks Hospital offers a wide range of programs designed to meet the diverse needs of individuals struggling with mental health challenges and substance use disorders. The hospital provides both inpatient and outpatient services, ensuring that individuals receiv...
Heritage Oaks Hospital, located in Sacramento, CA, is a renowned behavioral health facility specializing in providing comprehensive mental health and substance abuse treatment services. With a mission to deliver exceptional care, Heritage Oaks Hospital offers a wide range of programs designed to meet the diverse needs of individuals struggling with mental health challenges and substance use disorders. The hospital provides both inpatient and outpatient services, ensuring that individuals receive the appropriate level of care based on their unique needs and circumstances. Inpatient programs offer intensive, round-the-clock care in a safe and structured environment, while outpatient programs provide flexible treatment options that allow clients to maintain their daily routines while receiving therapeutic support. Heritage Oaks Hospital employs a multidisciplinary team of highly trained professionals, including psychiatrists, psychologists, licensed therapists, nurses, and support staff. Together, they collaborate to develop personalized treatment plans tailored to address the specific needs and goals of each client. Treatment modalities may include individual therapy, group therapy, family therapy, medication management, psychoeducation, and experiential therapies. The hospital's therapeutic approach is rooted in evidence-based practices and emphasizes holistic healing, addressing not only the symptoms of mental illness and addiction but also the underlying factors contributing to these conditions. By providing a supportive and compassionate environment, Heritage Oaks Hospital empowers individuals to regain control of their lives, improve their mental health and well-being, and achieve lasting recovery. Furthermore, Heritage Oaks Hospital is dedicated to promoting community education and raising awareness about mental health issues, contributing to the overall well-being of the Sacramento community. With its commitment to excellence and compassion, Heritage Oaks Hospital continues to be a trusted resource for individuals seeking quality behavioral health care in the Sacramento area.
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Center Summary

Who we help
Adults Seniors Teens
Treatment Programs
Detox Residential / Inpatient Partial Hospitalization Program Intensive Outpatient Program Psychiatric Hospital
Staff to client ratio 1 therapist : 7 clients
Langugages
English
Licensed State of California
Address 4250 Auburn Blvd, Sacramento, CA 95841, USA

Payment & Insurance

Payment Options
Self Pay Private Health Insurance TRICARE Medicaid
Cash Price $700 per day, 30-90 days
Accepted Insurance (7)
Aetna BlueCross / BlueShield Cigna Kaiser Permanente Magellan Managed Health Network Aetna BlueCross / BlueShield Cigna Kaiser Permanente Magellan Managed Health Network Tricare

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Amenities

Amenities
Internet Access

Treatment

Addictions Treated
Alcohol Amphetamines Cocaine Ecstasy Fentanyl Hallucinogens +10 more
Conditions Treated
Psychosis Panic Disorders Psychotic Disorders PTSD Schizophrenia Suicidal Ideation +2 more
Treatment Programs
Detox Residential / Inpatient Partial Hospitalization Program Intensive Outpatient Program Psychiatric Hospital
Program Classifications
Individualized Care Privately Owned
Therapies Offered
Individual Counseling Family Therapy Group Therapy Couples Counseling Telehealth Therapy
Holistic Treatments
Physical Therapy
Cutting Edge Treatment Modalities
Electroconvulsive Therapy (ECT)
Treatment Support Services
Life Coaching Recovery Coaching Motivational Speakers Medication-Assisted Treatment 12-Step Facilitation Medication Management
Our Score
45 Unsatisfactory
Accreditations 10
Facility & Amenities 2
Website Trust Factors 1
Treatment Services 25
Review Analysis 7

Reviews

2.0
187 Reviews
Benefits

The hospital provides or allows patients to go outside every day.

The hospital provides decent food for patients.

The hospital has a supervisor that can address complaints and concerns.

Drawbacks

Recent Reviews

May 12th, 2025

My father came here due to mental health on Thursday 2/22/24. I have called multiple times and have been treated so badly from the nurses. My dad called me crying and saying they are abusing him here and he feels like it’s prison. The nurses here need to be held accountable. They over medicated him and he’s overdosed. I drove 45 mins at 11pm at night to see what is going on with him because they hang up on the phone on family members who are sick to their stomach for their loved ones. The “ch...

May 12th, 2025

Was held here for four days. Never was given the option to go outside. Never was given the option to go to the cafeteria. Was not told that my hold was extended or how long I would be staying (which I believe violates my patient rights). There were at most two 45 minute processing sessions a day. Otherwise, there was no therapy. The hospital focused solely on medicine. The psychiatrist would wake me up early in the morning in order to talk to me. The activity books my mom brought me were stol...

January 12th, 2025

I spent a month here in 2022 and did not have a good experience. If I could leave negative stars, I would. My belongings were stolen while I was here; all my clothes, my eyeglasses, and my mom's bible that she's had for years. We brought this up to the front desk when I was ready to leave, and they acted like it was no big deal, or my fault. Employees would walk in on me when I was in the shower or on the toilet. I got yelled at regularly, both by staff and other patients. The doctor who saw ...

May 12th, 2025

I wanted to take the time to write this review because I felt that it was very much necessary! As initially when my brother was admitted I looked into the reviews for Heritage Oaks, I felt absolutely terrified! Reading all the negative reviews and similar situations many different people were going through. I was only concerned about the care he would receive and his well being! Im leaving 3 out of 5 stars one for my experience being I didn't like the limitations to visiting hours, as well as...

January 12th, 2025

The staff members mock, make fun of patients, and if you have any dietary restrictions they do not follow them I specifically want to call out VOY from unit 2E who works there who treats their patients horrible. Luckily you have people who do care tho like Tiffany Katelyn and Michelle from unit 2E. There are other employers there who treat patients bad as well but their names will be send emailed to someone higher than their house supervisor. ALSO it's pointless to contact their house supervi...

May 12th, 2025

As another comment here mentioned: A human rights NIGHTMARE. They took me off (and refused to give me) medication I had been on for years. I had severe withdrawals from not having my normal meds. There is no individualized treatment or therapies here and the doctor/social workers only visit you for 2 minutes to decide your fate. I was also told by multiple staff that I wasn't allowed to cry or the doctor would not send me home. I practically didn't eat for 2 days and the staff didn't care. I...

February 12th, 2025

Staff is unhelpful and unfriendly. No one seems knows anything. Son was there for 72 hold and couldn't get any help or information from anyone. I doubt proper or professional help is being provided here. From the response I reviewed from the owner, that person also didn't understand my concern. I wasn't asking for patient information. I was asking why staff can't return calls or provide help to get clothing items to my son. Bad service and care starts from the top. When leadership is bad ...

January 12th, 2025

this place would be amazing if they didn’t steal belongings from there patients. i had shoes and a hat stolen from me about 200$ worth of stuff. it’s just sad that there life’s are so sad and worthless that they would steal from patients at a metal health clinic. Also some of the floor people were disrespectful and shouldn’t work in that environment. if you go here or know someone who is there make sure to let them know to double check there belongs when leaving because these people are shady...

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Popular Questions at Heritage Oaks Hospital
How much does treatment at Heritage Oaks Hospital cost?

An average of $700 per day, for 30-90 days

What types of insurance does Heritage Oaks Hospital accept?

Aetna, BlueCross / BlueShield, Cigna, Kaiser Permanente, Magellan, Managed Health Network, Tricare

What does Heritage Oaks Hospital treat?

, ,

What types of rehab programs does Heritage Oaks Hospital offer?

Detox, Residential / Inpatient, Partial Hospitalization Program, Intensive Outpatient Program, Psychiatric Hospital

Does Heritage Oaks Hospital provide holistic or alternative therapies?

Physical Therapy Electroconvulsive Therapy (ECT)

How long will I be in treatment at Heritage Oaks Hospital?

30-90 days

Where is this facility located?

4250 Auburn Blvd, Sacramento, CA 95841, USA

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