Frontier Health - Holston Counseling Center

46
Unsatisfactory
3.9
64 reviews
Insurance Accepted 3 - 5 days
Frontier Health's Holston Counseling Center offers comprehensive outpatient treatment for substance abuse and mental health issues for clients of all ages. Services include case management, education, medical evaluations, psychiatric care, and relapse prevention. The center also provides access to community services and programs to support individual recovery goals. A specialized program is available for older adults seeking help.
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About Frontier Health - Holston Counseling Center
Frontier Health's Holston Counseling Center provides access to outpatient treatment services that address substance abuse and mental health conditions simultaneously. This facility treats clients of all ages, from children to young adults to adults. Treatment options include case management, education, medical evaluations, psychiatric care, health and wellness education, relapse prevention, and discharge planning. While addressing the specific symptoms of addiction, clients are also offered acce...
Frontier Health's Holston Counseling Center provides access to outpatient treatment services that address substance abuse and mental health conditions simultaneously. This facility treats clients of all ages, from children to young adults to adults. Treatment options include case management, education, medical evaluations, psychiatric care, health and wellness education, relapse prevention, and discharge planning. While addressing the specific symptoms of addiction, clients are also offered access to community services and programs that address all of their individual recovery goals. Frontier Health does also provide a very specific program for older adults seeking help as well.
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Center Summary

Who we help
Teens Adults Children
Treatment Programs
Staff to client ratio 1 therapist : 3 clients
Langugages
English
Licensed State of Tennessee
Address 1570 Waverly Road Kingsport, TN 37664

Payment & Insurance

Payment Options
Self Pay Private Health Insurance Medicaid
Accepted Insurance (3)
Aetna Ambetter Cigna Aetna Ambetter Cigna

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Amenities

Amenities
Missing Information This lowers the score we’re able to give, however this information may be available by contacting the facility.

Treatment

Addictions Treated
Prescription Drugs
Conditions Treated
Acute Stress Disorder
Treatment Programs
Program Classifications
Evidence-Based Individualized Care
Therapies Offered
Family Therapy Group Therapy Individual Counseling
Holistic Treatments
Recreational/Fitness Activities
Treatment Support Services
Relapse Prevention Groups Anger Management Discharge Planning Medication Management Stress Management
Our Score
46 Unsatisfactory
Accreditations 8
Facility & Amenities 2
Website Trust Factors 1
Treatment Services 17
Review Analysis 18

Reviews

3.9
64 Reviews
Benefits

The staff are very helpful and willing to assist patients in any way possible.

The facility works with individuals with low income or no insurance and offers special grants for visits.

Patients report a high level of satisfaction with their counselors and psychologists.

Drawbacks

Recent Reviews

April 24th, 2025

I don't like how you have to talk to a call center now on the med line. I've called many times to get my meds filled but the people at the call center can't give me an answer of when it will be filled. I'm gonna have a panic attack just by calling frontier health waiting for them to fill my meds.

April 24th, 2021

The staff are very helpful and they will do anything they can to help their patients. The process of getting to see a psychiatrist for meds is a bit longer than I agree with but, overall, Holston Counseling Center gets an A+ from me personally.

May 24th, 2024

So far I am very pleased with my experience. Person I spoke to to get my info was amazing and as helpful as could be. She was able to meet my one request and answer all questions. I've had multiple meetings now and couldn't be happier with my councilor/psychologist. Had always been very apprehensive about going to see someone. Literally one of the best decisions I made. If you were hesitant like me just give it a shot. It definitely can't hurt. And they're willing to work with people with low...

July 24th, 2024

If I were able to give negative Stars I would have. This is where you go as the very last resort and then you'll still struggle. They see you for less than 5mins and write the exact medications to almost everyone in varying dosages and combinations. Every prescription I have received there has had adverse reactions, or my insurance refuses to cover them(out-of-pocket would have been well over $1,000 for just one),and no matter what you tell them they may listen, but still recycle their "Go-To...

June 24th, 2024

I have had diagnosed ADHD for years. I was placed on concerta. After a few weeks I told the physician I did not feel like this medication was working for me. After that I was placed on modafinel, a stimulant that is used to treat narcolepsy. I have insomnia and this is clearly not a good choice for me. I called my doctor and asked why I was not being treated with first line treatments. I was placed on Vyvanse, which unfortunately I do not have insurance and costs $300+ dollars out of pocket. ...

January 24th, 2025

Super helpful folks and a great group of mental health professionals.

June 24th, 2024

I have been going to frontier health for 20 years and just now found a doctor who actually listens and helps and asks you what course you want to tale. She even breaks down and describes what the meds are and helps if the MG is wrong.

April 24th, 2023

I would give them negative stars if I could. Please please please DO NOT GO HERE if you really need help. I have had several family members try to go here for counseling and it was the most horrible experience they have ever had. They overbook, they cancel appointments, and it seems like they are just out to get the most money they can. The first appointment is just filling out paperwork, you don't actually get to speak to a therapist, and they charge $200/per appointment. One family memb...

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Popular Questions at Frontier Health - Holston Counseling Center
What types of insurance does Frontier Health - Holston Counseling Center accept?

Aetna, Ambetter, Cigna

What does Frontier Health - Holston Counseling Center treat?

, ,

What types of rehab programs does Frontier Health - Holston Counseling Center offer?

Detox, Intensive Outpatient Program, Outpatient

Does Frontier Health - Holston Counseling Center provide holistic or alternative therapies?

Recreational/Fitness Activities

How long will I be in treatment at Frontier Health - Holston Counseling Center?

3-5 days

Where is this facility located?

1570 Waverly Road Kingsport, TN 37664

What accreditations and certifications does Frontier Health - Holston Counseling Center have?

Licensed by State of Tennessee (). CARF, SAMHSA

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Ad Our mission is financially supported by selling advertising to qualified providers. More Info
Related Centers
Ad Our mission is financially supported by selling advertising to qualified providers. More Info

Need Help? Call us 24/7 at 866-720-1044