First Step Services - Raleigh

51
Satisfactory
3.0
22 reviews
Insurance Accepted $7,000 - $9,400 70 - 94 days
First Step offers flexible outpatient programs, including in-person and virtual options, focused on developing healthy coping skills and providing addiction education. Clients attend groups at least three times a week for 10-12 weeks, with the length of participation determined by the individual. The goal is to help each person understand their addiction and learn techniques for long-term sobriety, using therapies like motivational enhancement and behavior modification.
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About First Step Services - Raleigh
First Step offers both weekend and evening outpatient programs that are both in-person and virtual. This recovery center utilizes services such as the development of healthy coping skills, group therapies, addiction education, Family and Community Education, and more. Clients participating in IOP will attend groups at least three times a week for 10-12 weeks. The length of participation depends entirely on the client, giving them the opportunity to heal at their own pace and take the time they n...
First Step offers both weekend and evening outpatient programs that are both in-person and virtual. This recovery center utilizes services such as the development of healthy coping skills, group therapies, addiction education, Family and Community Education, and more. Clients participating in IOP will attend groups at least three times a week for 10-12 weeks. The length of participation depends entirely on the client, giving them the opportunity to heal at their own pace and take the time they need to recover. The goal is to help each individual learn about their addiction and develop techniques that can help them maintain long-term sobriety, so clinicians may use therapies like motivational enhancement or behavior modification.
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Center Summary

Who we help
Adults Seniors Veterans Executives
Treatment Programs
Intensive Outpatient Program Outpatient Telehealth
Staff to client ratio 1 therapist : 13 clients
Occupancy 8 - 12
Langugages
English
Licensed NC Department of Health and Human Services
Founded 2001
Address 211 E Six Forks Rd Ste 117, Raleigh, NC 27609, USA

Payment & Insurance

Payment Options
Self Pay Private Health Insurance
Cash Price $100 per day, 70-94 days
Accepted Insurance (7)
Aetna Beacon Health Options BlueCross / BlueShield Cigna ComPsych Magellan Aetna Beacon Health Options BlueCross / BlueShield Cigna ComPsych Magellan United Healthcare

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Amenities

Amenities
Therapy Rooms
Facility Policies

Treatment

Conditions Treated
Bipolar Disorder Depression PTSD Trauma Stress Grief +1 more
Treatment Programs
Intensive Outpatient Program Outpatient Telehealth
Program Classifications
Evidence-Based Twelve Step Gender Separate Care Individualized Care Culturally Competent
Specialized Program Tracks
Pilots Veterans Executives Doctors
Therapies Offered
Individual Counseling Cognitive Behavioral Therapy Dialectical Behavior Therapy Motivational Interviewing Family Therapy Experiential Therapy +3 more
Holistic Treatments
Art Therapy
Cutting Edge Treatment Modalities
Naltrexone Therapy Suboxone Therapy
Treatment Support Services
Medication-Assisted Treatment 12-Step Facilitation 12-Step Meetings Aftercare groups Medication Management
Our Score
51 Satisfactory
Accreditations 8
Facility & Amenities 2
Website Trust Factors 1
Treatment Services 28
Review Analysis 12

Reviews

3.0
22 Reviews
Benefits

Counselors are kind and sincere.

Sessions are interesting and helpful.

Drawbacks

Recent Reviews

April 1st, 2025

The counselors are kind and seem sincere. The sessions are interesting and helpful. The financial administration are only interested in seeking payment for services and not flexible in helping the clients find a realistic workable solution. Best have an big wallet!

August 22nd, 2024

If you decide to do online treatment DO NOT USE YOUR INSURANCE. they will charge you over $1000 more than if you pay out of pocket. Very hard to pay off considering I've been in and out of work. They are very hard to keep their word after you sign a "contract of payment" I would sue them but I don't have the money for that. Save your money all together and use Genesis.

April 22nd, 2025

Terrible staff, all they care about is your money. I paid $100 for an assessment, on the day of I was told I hadn't got the correct paperwork from the clerk of court, which was incorrect, so I was told that I had a 100 credit. Well it's been 6+ months and I've called and left voice-mails and never got a call back until I leave a message saying I want to make a new appointment. Explain the situation and I am informed that the $100 i paid was "lost." Eventually they end up offering me a $50 cre...

April 22nd, 2022

Excellent Place! I would give 10 stars if I could. I had an appointment the same week. Even though my insurance wouldn't cover the initial doctor visit it was still affordable being self pay. I had been looking for a facility for weeks with no luck due to cost of services at other places. But I left today after my visit with prescriptions needed to help aid in my treatment and recovery. Dr. Sandy is the real deal! She's not in it for the $. She is there to really help people. I highly recomme...

April 22nd, 2022

I contacted First Services in order to get help with my anxiety that's causes addiction. As someone suffering with these illnesses its very important that the medical staff is prompt and attentive in order for treatment to be effective. This is not the case at First Steps. When I scheduled my first assessment appointment I had to call the office 15 min late to confirm if that counselor was still keeping my appointment, it was only then that the counselor called; Not a big deal so I continued,...

April 22nd, 2025

My husband is detained for a dwi and wanted to attend a group for addiction to alcohol. He has taken court-ordered classes and wanted to attend more sessions by himself. It was told to this place from get go he was detained and where he was being held at. Well apparently this isn't allowed bc of him being in a different state currently which is so odd because online counseling has become quite a popular thing. Anyways the apt was set for 2pm with randee conn. I get a call at 10 30am?? as...

April 22nd, 2021

This place is AMAZING !! Katie is one of the best counselors I had a pleasure of meeting. This place will definitely help you but it's all about what you put into it. There was no pressure and they make you feel like part of a larger family. I am so glad and future to have attended First Step Services. THANK YOU !!

April 22nd, 2022

This company are absolutely disgusting. All they are interested in is receiving their payment.DO NOT USE THEM. Katie’s assessment isn’t about helping you it’s ALL ABOUT GETTING INTO YOUR POCKETS .. THEY ONLY WANT YOUR MONEY !!! PLEASE DONT NOT USE THIS COMPANY !!! I REPEAT DO NOT USE THIS COMPANY. THEY DIDNT WANT ME TO REVOKE MY CONSENT I HAD TO CALL MY LAWYER TO MAKE SURE THEY WERE DOING THINGS RIGHT

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First Step Services - Raleigh?
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Popular Questions at First Step Services - Raleigh
How much does treatment at First Step Services - Raleigh cost?

An average of $100 per day, for 70-94 days

What types of insurance does First Step Services - Raleigh accept?

Aetna, Beacon Health Options, BlueCross / BlueShield, Cigna, ComPsych, Magellan, United Healthcare

What does First Step Services - Raleigh treat?

, ,

What types of rehab programs does First Step Services - Raleigh offer?

Intensive Outpatient Program, Outpatient, Telehealth

Does First Step Services - Raleigh provide holistic or alternative therapies?

Art Therapy Naltrexone Therapy, Suboxone Therapy

How long will I be in treatment at First Step Services - Raleigh?

70-94 days

Where is this facility located?

211 E Six Forks Rd Ste 117, Raleigh, NC 27609, USA

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