Fenway Health

52
Satisfactory
3.6
433 reviews
Insurance Accepted 24 - 48 days
Fenway Health has been providing healthcare services to the LGBTQIA+ community, people living with HIV/AIDS, and the general population since 1971. It was founded on the belief that healthcare is a right, not a privilege.
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About Fenway Health
Outpatient services at Fenway Health primarily consist of support groups. Though they offer treatment to every client in need, they primarily work with and specialize in helping individuals of the LGBTQ+ community who are struggling with substance abuse. Clients are offered various types of recovery therapies, acupuncture, education, case management, individual or group counseling, harm reduction services, the development of recovery skills, and relapse prevention techniques. They also provide H...
Outpatient services at Fenway Health primarily consist of support groups. Though they offer treatment to every client in need, they primarily work with and specialize in helping individuals of the LGBTQ+ community who are struggling with substance abuse. Clients are offered various types of recovery therapies, acupuncture, education, case management, individual or group counseling, harm reduction services, the development of recovery skills, and relapse prevention techniques. They also provide HIV risk education as well as services specifically for individuals who test positive for HIV.
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Center Summary

Who we help
Adults Children
Treatment Programs
Detox Residential / Inpatient Outpatient
Inclusive Support For
Langugages
English
Licensed State of Massachusetts
Founded 1971
Address 1340 Boylston St, Boston, MA 02215, USA

Payment & Insurance

Payment Options
Self Pay Private Health Insurance Medicaid
Accepted Insurance (3)
Aetna Ambetter Cigna Aetna Ambetter Cigna

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Amenities

Amenities
Gym Spa

Treatment

Addictions Treated
Conditions Treated
Anxiety Depression Self-Harm Stress
Treatment Programs
Detox Residential / Inpatient Outpatient
Program Classifications
Therapies Offered
Individual Counseling Cognitive Behavioral Therapy Dialectical Behavior Therapy Family Therapy Group Therapy Couples Counseling +3 more
Holistic Treatments
Massage Music Therapy Yoga
Our Score
52 Satisfactory
Accreditations 10
Facility & Amenities 4
Website Trust Factors 1
Treatment Services 18
Review Analysis 19

Reviews

3.6
433 Reviews
Benefits

Consistent and effective communication with medical staff through MyChart.

Some exceptional healthcare providers, such as optometrists, offer thorough and attentive care.

Trans-friendly healthcare providers available.

Drawbacks

Recent Reviews

April 22nd, 2025

tldr; no consistency. they’re amazing when it’s done right but inconveniences happen most of the time. I’ve been a patient for 5 years now. Great if you get in and can have consistent doctors. There is consistent communication with the medical staff when using MyChart, but psych just doesn’t respond to anything. Also, i understand that the therapy demand to therapist ratio isn’t great but there’s no effort to giving outsourcing options, only a 24hr crisis therapist on their behavioral health...

February 22nd, 2025

I have been a patient at Fenway health for over 11 years. Hormones replacement therapy primary care and pain management. Since then I have been switched to 4 doctors.. I was diagnosed with degenerative arthritis in my spine. Constant slipped discs(3) numerous MRI and X-rays. Chiropractor. Physical therapy. I was prescribed pain medication over a year ago and on it on a daily basis to help with the chronic pain. Never go a day without pain. Explained to my doctor on a scar of 1-10 I’m always a...

December 22nd, 2024

Do not work here. You will not be paid for your OT, your managers and coworkers will not keep your privacy and tell you every line in the book so that you won’t quit and continue being abused by patients and staff alike. Nepotism hires and unprofessional patient care under the guise of “we’re doing our best for YOU as patients” It is not worth the mental stress and emotionally energy to be seen here - your best bet is to get what you need for gender affirming care, and then get out. There...

December 22nd, 2024

There's simply no reason that it takes nearly a year to be alerted that a co-pay was not in fact paid - for an appointment where a professional was both rude and more than an hour late. Disappointed as a former member of volunteer fundraising leadership. I'm sorry to anyone I ever asked for money to benefit this organization.

January 22nd, 2025

I had a physical scheduled for 12 months. On a Tuesday morning, arrived 30 minutes early like they request. I waited 30 minutes for my appointment to start and just when I thought I’d be called in, the receptionist informed me that my doctor was actually telehealth that day and I could do a telehealth appointment or reschedule. I elected to reschedule for Friday morning of the same week. Friday comes around, I receive the reminder email 45 minutes before my appointment starts. I arrive at Fen...

January 22nd, 2025

James Lunderville was assigned to be my therapist last summer. On our first meeting, I asked him a series of questions, hoping to get informed answers, for which I could use to guage whether he was qualified to address my needs. After sharing my experience with him, and asking how therapy could help me , he responded callously, "we don't fix people". Thankfully, we were meeting on zoom, otherwise I may have spit in his face. His lack of empathy, insight, and competence was truly an illuminati...

August 22nd, 2024

I've been a patient for 22 years. Back then Fenway was a lifeline and a beacon for those of us in the LGBTQ community. They had a 5star staff and the doctors were incredible. But today it is so bad I sometimes question the competence of those treating me. I will say that my doctor there now is amazing and always listens and addresses my concerns but everyone else seems to be out to lunch. They make mistakes, repeatedly. And today I went for a dental cleaning and when I went to schedule m...

October 22nd, 2024

I've always felt respected and listened to by my healthcare provider - until I came to Fenway Health. I've had 4 different PCPs at the 1340 Boylston location in the last 2 years. I've never once authorized a switch. I have never seen the same PCP more than twice. I went to Fenway to change the route of administration for one of my medications, as I was experiencing unwanted side affects from my topical medication. I saw 4 different providers (4 different co-pays) to change my dosing method. ...

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Popular Questions at Fenway Health
What types of insurance does Fenway Health accept?

Aetna, Ambetter, Cigna

What does Fenway Health treat?

What types of rehab programs does Fenway Health offer?

Detox, Residential / Inpatient, Outpatient

Does Fenway Health provide holistic or alternative therapies?

Massage, Music Therapy, Yoga

How long will I be in treatment at Fenway Health?

24-48 days

Where is this facility located?

1340 Boylston St, Boston, MA 02215, USA

What accreditations and certifications does Fenway Health have?

Licensed by State of Massachusetts (). SAMHSA, The Joint Commission

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Need Help? Call us 24/7 at 866-720-1044