Fayetteville VA Medical Center

50
Satisfactory
2.9
238 reviews
Insurance Accepted 4 - 9 days
Fayetteville VA Medical Center tailors addiction treatment for veterans and their families, emphasizing outpatient services. Individual/group therapy, medication management, and referrals are offered. Access to additional healthcare services is available for physical or mental health needs.
Trust Signals CARF SAMHSA The Joint Commission
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About Fayetteville VA Medical Center
Fayetteville VA Medical Center provides addiction treatment programs specifically to veterans and their loved ones. Their addiction services are patient-centered, meaning that each program is designed to fit their individual needs. Clients are able to work closely with their treatment team to decide which rehab programs will be most effective. Because they only offer outpatient treatments for substance use disorders, clients will be provided with services like individual or group therapy, medica...
Fayetteville VA Medical Center provides addiction treatment programs specifically to veterans and their loved ones. Their addiction services are patient-centered, meaning that each program is designed to fit their individual needs. Clients are able to work closely with their treatment team to decide which rehab programs will be most effective. Because they only offer outpatient treatments for substance use disorders, clients will be provided with services like individual or group therapy, medication management, and referrals to other programs that offer other services if those are needed. Because the VA Center also offers other healthcare services, clients may also have access to those if their addiction has caused some type of physical problem or if they need other mental health services provided by other clinicians.
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Center Summary

Who we help
Adults Veterans Young Adults
Treatment Programs
Detox Residential / Inpatient Intensive Outpatient Program Outpatient MAT Outpatient
Inclusive Support For
Staff to client ratio 1 therapist : 6 clients
Langugages
English
Licensed State of North Carolina
Address 2300 Ramsey St, Fayetteville, NC 28301, USA

Payment & Insurance

Payment Options
Self Pay Private Health Insurance Medicaid
Accepted Insurance (3)
Aetna Ambetter Cigna Aetna Ambetter Cigna

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Amenities

Amenities
Gym

Treatment

Addictions Treated
Alcohol Cocaine Ecstasy Fentanyl Heroin Kratom +1 more
Conditions Treated
Treatment Programs
Detox Residential / Inpatient Intensive Outpatient Program Outpatient MAT Outpatient
Program Classifications
Faith-Based Evidence-Based Gender Separate Care Individualized Care
Specialized Program Tracks
LGBTQ+ Veterans
Therapies Offered
Cognitive Behavioral Therapy EMDR Therapy Group Therapy Individual Counseling
Holistic Treatments
Yoga Massage Acupuncture Music Therapy Art Therapy Dance Therapy +1 more
Cutting Edge Treatment Modalities
Brain Mapping Cognitive Control Training
Treatment Support Services
Aftercare groups Anger Management Medication Management
Our Score
50 Satisfactory
Accreditations 10
Facility & Amenities 2
Website Trust Factors 4
Treatment Services 22
Review Analysis 12

Reviews

2.9
238 Reviews
Benefits

Caring employees who provide compassion and respect to patients

Employees who are polite and respectful to patients

Employees who prioritize patient care

Drawbacks

Recent Reviews

February 21st, 2024

On 02/12/2024 I went to the ER because I needed medical assistance. My nose was swabbed to test for COVID. As well as severe sinus pain. I was told at 3:10pm that I will have the results in 20 minutes. I waited until 4:00pm to get a status and I was told that "she" was going to go check on it. Well, 5:00pm still no answer. I went back to the same person that I spoke with at 4:00pm. She was talking to a fellow employee about family and intentionally ignored me as I see the person she was talki...

February 14th, 2024

There are caring people who work here, but there are also many who don't seem to care about the veterans that come in. It is sad to say and even harder for me to hear or see it. Every single person is going through something, and we should, at the very least, show compassion and respect to everyone. Regardless of what we may be going through. Kindness goes a long way, and we aren't just numbers in a computer. I have seen a bit throughout the last decade here, and one thing seems clear is that...

November 6th, 2023

Rude employees. There is a problem when staff become rude and do not practice active listening. I am a nurse and the community care women wanted to tell me my experience rather than listen to find a solution. Was told she would put me on hold while I gather myself. Or she could have listened and not assumed and basically oh well sorry for you than hang up. Patient advocates don't return phone calls. You call an operator no knew answer. Pretty ghetto VA. Wrote my congressman about the lack of...

March 6th, 2024

They don’t know how to answer phones. Community care absolutely SUCKS will not send referrals out or accept them and always claim they never received them. Aspen is BEYOND words rude and denies being rude. NO ONE ANSWERS THE PHONE POINT BLANK. They don’t care. At all. No one wants to do their job and then they get pissy when they are forced to. Whole place needs to burn and restart.

November 6th, 2023

If I could leave a zero star I would. This organization does not care about veterans. They have been sitting on my referrals for years and they haven't done anything with them. I was supposed to get surgery 5 years ago and still haven't gotten it. Now my service-related injuries have gotten much worse to the point I can't bend over and tie my shoes. I have even had VA advocates step in but that didn't help. This VA office is trash, incompetent, lazy, disrespectful, and is a complete waste of ...

February 7th, 2024

Plain and simple: They do not care about Veterans. Disgraceful. If anyone in the FAY VA wants to hear more, they can call me.

March 6th, 2024

Fayetteville VA health care system has many failures from paying community care bills to paying travel pay . Also the prosthetics department is behind on billing. I have been waiting 18 months for my new socket for me leg

October 6th, 2023

This place is a joke. My father has dementia and is battling leg pain. Because he does not show regular signs of being in pain he has been pushed back to the bottom of the list multiple times. They claim they are doing what they can. He was left unattended while getting an X-ray and began to wander the hallway, I don’t think anyone reads a chart around here, his clearly states he has dementia. Anyone who has taken care of or dealt with someone with dementia would know the toll it takes on th...

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Popular Questions at Fayetteville VA Medical Center
What types of insurance does Fayetteville VA Medical Center accept?

Aetna, Ambetter, Cigna

What does Fayetteville VA Medical Center treat?

, ,

What types of rehab programs does Fayetteville VA Medical Center offer?

Detox, Residential / Inpatient, Intensive Outpatient Program, Outpatient, MAT Outpatient

Does Fayetteville VA Medical Center provide holistic or alternative therapies?

Yoga, Massage, Acupuncture, Music Therapy, Art Therapy, Dance Therapy, Movement Therapy Brain Mapping, Cognitive Control Training

How long will I be in treatment at Fayetteville VA Medical Center?

4-9 days

Where is this facility located?

2300 Ramsey St, Fayetteville, NC 28301, USA

What accreditations and certifications does Fayetteville VA Medical Center have?

Licensed by State of North Carolina (). CARF, SAMHSA, The Joint Commission

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Related Centers
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