Family Guidance Centers - Springfield

41
Unsatisfactory
2.9
19 reviews
Insurance Accepted
Family Guidance Center is a non-profit organization in Springfield that offers personalized substance abuse treatment plans, including assessments, counseling, coping skill development, and medication-assisted treatment. They also provide referrals to detox centers and jail-based services.
Trust Signals SAMHSA The Joint Commission
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About Family Guidance Centers - Springfield
Family Guidance Center is a not-for-profit substance abuse treatment organization whose main goal is to provide immediate access to treatment throughout the Springfield community. Each treatment plan will be designed depending on the specific needs of the individual client, meaning that no two programs will look identical. Some of the available services may include assessments, addiction education, various counseling services, individual counseling, case management, coping skill development, pee...
Family Guidance Center is a not-for-profit substance abuse treatment organization whose main goal is to provide immediate access to treatment throughout the Springfield community. Each treatment plan will be designed depending on the specific needs of the individual client, meaning that no two programs will look identical. Some of the available services may include assessments, addiction education, various counseling services, individual counseling, case management, coping skill development, peer-led support groups, and many other treatment options that are customized to each client. Family Guidance Center is also able to provide their clients with medication-assisted treatment services for opioid withdrawal, mental health treatments, referrals to trusted detox centers, toxicology testing, and jail-based services.
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Center Summary

Who we help
Adults
Treatment Programs
Detox Intensive Outpatient Program Outpatient MAT Outpatient
Inclusive Support For
LGBTQ+ Black People Latinx & Hispanic People Native & Indigenous Peoples Multilingual Support
Staff to client ratio 1 therapist : 6 clients
Langugages
English
Licensed State of Illinois
Founded 1969
Address 120 N 11th St, Springfield, IL 62703, USA

Payment & Insurance

Payment Options
Self Pay
Accepted Insurance (3)
Aetna Ambetter Cigna Aetna Ambetter Cigna

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Amenities

Amenities
Therapy Rooms Wi-Fi

Treatment

Addictions Treated
Alcohol Heroin Prescription Drugs Synthetic Drugs
Conditions Treated
Depression Trauma Stress Self-Harm Anxiety
Treatment Programs
Detox Intensive Outpatient Program Outpatient MAT Outpatient
Program Classifications
Specialized Program Tracks
Trauma
Therapies Offered
Cognitive Behavioral Therapy Dialectical Behavior Therapy Trauma Specialists Family Therapy Group Therapy Telehealth Therapy +1 more
Holistic Treatments
Guided Meditation
Cutting Edge Treatment Modalities
Treatment Support Services
Peer Support Specialists Medication-Assisted Treatment Psychoeducation Medication Management
Our Score
41 Unsatisfactory
Accreditations 10
Facility & Amenities 2
Website Trust Factors 1
Treatment Services 21
Review Analysis 7

Reviews

2.9
19 Reviews
Benefits

The nurses in the dosing clinic are great.

Drawbacks

Recent Reviews

December 12th, 2024

I have had services here for over a year and now all a sudden my services was cancelled over lies that one Mary O'Malley made against me that wasn't true at all I've had many issues in the past with them cancelling meetings out of the blue as well when I was there at the inpatient services my personal belongings was mishandled. One I was there at the inpatient services there was federal inmates that smelled like marijuana as well as was smoking marijuana on the grounds and when I brought it t...

November 12th, 2024

The nurses in the dosing clinic are great. The counseling used to be good but now they are down to one counseler and my husband needed to guest dose and it never got done so he went 3 days without dosing. They need to hire more counselers

May 12th, 2023

As a former employee I apologize to the people on here who had a bad experience while at FGC. I was actually scolded for being too nice to the residents. TOO NICE! How you can be too nice to someone who is going through one of the hardest things in they're lives is beyond me. Certain staff in particular is rude, disrespectful, and just a horrible human being at best. Hopefully any of the paitents who were there while I was there remember that I tried my best to treat them with compassion and ...

October 12th, 2024

If I could give half of a star I would. This place is a joke. They have staff hooking up with the clients. They take in people who don't care or want help about their addiction and turn away others who do. Their turn over rate is ridiculous. This place is garbage

May 12th, 2025

Just like any place you go, you get what you put in. If your not willing to get better and actually want to, no program is going to work. Rick is a lovely person and I have always had good councilors. The nurses are friendly and helpful. Treatment can save your life. 👍

May 12th, 2025

MY wife is a patient here and she's absolutely loves the counselors and staff! She also used this facility for her in patient rehabilitation and thankfully and graciously by the grace of God she is still sober to this day! She recommends fully anytime she can or someone is questioning about where they can find help in or around Springfield Illinois.

May 12th, 2022

I’ve been to the Harvey office for Methadone treatment, Manteno for inpatient, and Springfield for inpatient....and my life has been saved! Mr Marvin In Harvey is absolutely amazing and has great personal, but totally professional relationships with all his clients. Manteno: outstanding! Ms. Yolanda and Ms. Carol are were once where we were...now they save lives, like mine. Springfield, Ms. Kathy rocks!!! I can’t speak on Chicago because I’ve never been there. So seriously, for all the ones w...

May 12th, 2020

We tried for a month trying to get our Granddaughter into a rehab for mental and drug help. We were so happy when we were finally told she had a bed at FGC but after bringing her there i wondered if it was the wrong place for her. Staff were cold not very friendly and after just 4 days she was told she had to leave because of her attitude ? I maybe wrong but don't most people with drug and mental problems have attitude? and shouldn't their employees be able to deal and help the patients so th...

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Popular Questions at Family Guidance Centers - Springfield
What types of insurance does Family Guidance Centers - Springfield accept?

Aetna, Ambetter, Cigna

What does Family Guidance Centers - Springfield treat?

, ,

What types of rehab programs does Family Guidance Centers - Springfield offer?

Detox, Intensive Outpatient Program, Outpatient, MAT Outpatient

Does Family Guidance Centers - Springfield provide holistic or alternative therapies?

Guided Meditation Suboxone Therapy

Where is this facility located?

120 N 11th St, Springfield, IL 62703, USA

What accreditations and certifications does Family Guidance Centers - Springfield have?

Licensed by State of Illinois (). SAMHSA, The Joint Commission

What specialized program tracks are available?

Trauma

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Need Help? Call us 24/7 at 866-720-1044