Epiphany Family Services

47
Unsatisfactory
4.7
59 reviews
Insurance Accepted
Epiphany Family Services offers outpatient treatment for adults and adolescents dealing with addiction and behavioral health issues. Their services include group, individual, and family therapies, as well as DWI services and medical exams. Clients can choose between long-term and short-term care based on their individual needs.
Trust Signals CARF SAMHSA
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About Epiphany Family Services
Epiphany Family Services is an outpatient treatment facility that provides various recovery services to adults and adolescents who struggle with drug or alcohol addiction and any other behavioral health issues that may co-occur. These plans are primarily made up of group, individual, and family therapies. Epiphany Family Services also offers DWI services and medical exams among other options that are decided upon between the client and the clinician. Clients are able to receive both long-term an...
Epiphany Family Services is an outpatient treatment facility that provides various recovery services to adults and adolescents who struggle with drug or alcohol addiction and any other behavioral health issues that may co-occur. These plans are primarily made up of group, individual, and family therapies. Epiphany Family Services also offers DWI services and medical exams among other options that are decided upon between the client and the clinician. Clients are able to receive both long-term and short-term care, allowing each person to decide for themselves what length of treatment is needed.
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Center Summary

Who we help
Teens Adults Young Adults Children
Treatment Programs
Detox Residential / Inpatient Outpatient
Langugages
English
Licensed State of North Carolina
Founded 2010
Address 5801 Executive Center Dr. Suite 114, ​Charlotte, NC 28212

Payment & Insurance

Payment Options
Self Pay Private Health Insurance Medicaid
Accepted Insurance (3)
Aetna Ambetter Cigna Aetna Ambetter Cigna

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Amenities

Amenities
Therapy Rooms Wi-Fi

Treatment

Addictions Treated
Alcohol Other Opioids Prescription Drugs Synthetic Drugs
Conditions Treated
Anxiety Depression Self-Harm Stress
Treatment Programs
Detox Residential / Inpatient Outpatient
Program Classifications
Missing Information This lowers the score we’re able to give, however this information may be available by contacting the facility.
Therapies Offered
Individual Counseling Cognitive Behavioral Therapy Dialectical Behavior Therapy Experiential Therapy Trauma Therapy
Holistic Treatments
Nutritional Counseling Physical Therapy
Our Score
47 Unsatisfactory
Accreditations 8
Facility & Amenities 2
Website Trust Factors 1
Treatment Services 11
Review Analysis 25

Reviews

4.7
59 Reviews
Benefits

The facility focuses on individual treatment plans and therapy to help clients accomplish goals and improve their lives.

Staff members are friendly and professional.

The program has helped change lives and provides support and tools for clients to cope with sobriety and mental health.

Drawbacks

Recent Reviews

April 23rd, 2025

I wanted to edit my last review since it was made before I knew most of the details, I was unaware some councilors still worked at my location( due to them working at other locations). My review should not have been made so hastily or in anger. Stephanie has helped me understand that my sobriety is not due to anyone but me, tho they provide support an the tools to help me through what I'm going through an continue to teach me how to cope with life in a sober way, only myself can keep me sober...

April 23rd, 2025

I have been using Epiphany family services for several years now. I can honestly say that the help that I have received from all the epiphany family services family has been amazing. There focus on my individual treatment plan and therapy has helped me to accomplish goals and move onto becoming a more whole and self directed person in my recovery and life. From the moment I started receiving services they have supported me in my mental health and recovery. I encourage any one who needs help i...

April 23rd, 2025

The staff are always very friendly, but at the same time they always show professionalism. My Specialist, Dr. Felicia Washington it's really amazing, I trust her my health no doubts about it. She helped me to get my life back in balance. Thanks Dr Washington!!!

April 23rd, 2023

I love Epiphany. the staff makes you feel very welcomed and is very easy to talk too. Inshena was kind and caring. She helped me and both the Shelby and Charlotte office making sure I had everything I needed and was at the most convenient location.

April 23rd, 2025

I was very pleased to finally meet a Dr. That listened to my needs, my drive is an hour and they offered visual appt to meet my driving needs! I am feeling very assured that Dr Washington will take care of my needs!

April 23rd, 2025

Very caring and knowledgeable therapist Sherrie Drew. I feel these visits are productive. Yesterday, she called me after my appointment to see how I was doing! That’s far beyond the call of duty! Give this lady a raise! Thank you, Dr. Stanley Sweet

April 23rd, 2025

Abysmal. I went to Epiphany for psychiatric care & prescriptions. Unfortunately, since the very beginning until now, 9 months later, the management has entirely dropped the ball numerous times regarding critical information and documents, not to mention in the beginning, massive communication issues, so much that I had to call back on a daily basis annoying the staff to just do thier end of the job! More recently I was waiting on a document clearing for an employer and have been waiting in li...

April 23rd, 2023

There is always a change in providers and each new provider wants to try to reinvent the wheel. Inshena the Medical Assistant is very disrespectful and rude. The office Manager is very complacent. If your insurance allows you to go elsewhere, please do that! I have worked in the medical field clinical, clerical and managerial and I have never come across such a poorly run office in my 30 year career. So I rate them less than 1, but I have to put something.

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Popular Questions at Epiphany Family Services
How much does treatment at Epiphany Family Services cost?

An average of $200 per day, for - days

What types of insurance does Epiphany Family Services accept?

Aetna, Ambetter, Cigna

What does Epiphany Family Services treat?

,

What types of rehab programs does Epiphany Family Services offer?

Detox, Residential / Inpatient, Outpatient

Does Epiphany Family Services provide holistic or alternative therapies?

Nutritional Counseling, Physical Therapy

Where is this facility located?

5801 Executive Center Dr. Suite 114, ​Charlotte, NC 28212

What accreditations and certifications does Epiphany Family Services have?

Licensed by State of North Carolina (). CARF, SAMHSA

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Ad Our mission is financially supported by selling advertising to qualified providers. More Info
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Ad Our mission is financially supported by selling advertising to qualified providers. More Info

Need Help? Call us 24/7 at 866-720-1044