Employee and Family Resources

45
Unsatisfactory
4.5
22 reviews
Insurance Accepted
EFR is a non-profit organization that offers customized substance abuse treatment, prevention programs, crisis interventions, and education to address all aspects of a client's well-being. They provide individual and group therapy, mental health counseling, family therapy, trauma programs, and accept various health insurance options and self-pay through a sliding fee scale.
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About Employee and Family Resources
Employee and Family Resources (EFR) is a non-profit organization that offers substance abuse treatment services as well as prevention programs, crisis interventions, and education. All of the programs are customized to the individual client but work together to address the emotional, physical, social, spiritual, and lifestyle aspects of the client. EFR treats more than just the individual symptoms a client is struggling with. They treat those symptoms and provide them with services that allow fo...
Employee and Family Resources (EFR) is a non-profit organization that offers substance abuse treatment services as well as prevention programs, crisis interventions, and education. All of the programs are customized to the individual client but work together to address the emotional, physical, social, spiritual, and lifestyle aspects of the client. EFR treats more than just the individual symptoms a client is struggling with. They treat those symptoms and provide them with services that allow for overall wellness. Most of the programs do revolve around the available therapies, including individual and group therapy, mental health counseling, family therapy, trauma programs, assessments, and more. This treatment center does accept different health insurance options, Medicaid, and forms of self-pay through a sliding fee scale.
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Center Summary

Who we help
Adults
Treatment Programs
Outpatient
Inclusive Support For
LGBTQ+ Black People Latinx & Hispanic People Native & Indigenous Peoples Multilingual Support
Langugages
English
Licensed State of Iowa
Address 505 5th Ave UNIT 600, Des Moines, IA 50309, USA

Payment & Insurance

Payment Options
Self Pay
Accepted Insurance (3)
Aetna Ambetter Cigna Aetna Ambetter Cigna

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Amenities

Amenities
Computers Internet Access

Treatment

Addictions Treated
Alcohol Prescription Drugs
Conditions Treated
Anxiety Depression Self-Harm Stress
Treatment Programs
Outpatient
Program Classifications
Individualized Care
Specialized Program Tracks
Doctors
Therapies Offered
Cognitive Behavioral Therapy
Holistic Treatments
Guided Meditation
Cutting Edge Treatment Modalities
NeuroFitness
Treatment Support Services
Medication Management
Our Score
45 Unsatisfactory
Accreditations 8
Facility & Amenities 3
Website Trust Factors 1
Treatment Services 11
Review Analysis 22

Reviews

4.5
22 Reviews
Benefits

The staff are friendly, helpful, and caring.

The facility has a welcoming and supportive atmosphere.

The staff listen and care about finding the best treatment for each individual.

The facility is highly recommended by previous alumni.

Drawbacks

Recent Reviews

April 22nd, 2023

Had An EFR Evaluation With Devan And She Is Wonderful And IS A Great Person Who Is Very Helpful And Reliable If You Want Treatment! She Listens And Cares To Seek The Best Help For Anyone! My Friend Also Concurred This As well,Which He Is Now An Alumni At Prelude. Congratulations J.M.! And Thank You Devan And EFR Services! God Bless You All!

April 22nd, 2021

The receptionist was very nice and did what she could to fit me in that day for a substance abuse evaluation. Unfortunately I talked to a newer counselor for my first OWI offense (actually my first offense ever.) This gentleman flat out said I did not have a drinking problem but continued to go on about a five-day class that he thought would be beneficial and wanted me to agree to, however I would not. I stressed to him I have a family of 6 that I support on my own and could not afford the cl...

April 22nd, 2021

Amazing staff, super friendly. Highly recommend. First time ever getting in trouble and was super scared but they made me felt at ease.

May 22nd, 2024

Other then it being a appointment only it's a nice location downtown and the people are very nice

April 22nd, 2020

Jennifer acklesworth is a very caring and understanding counselor. She deserves public recognition for her amazing effort!

April 22nd, 2018

Professional & compassionate, not words that usually go together but at EFR they do...

April 22nd, 2020

Staff is very friendly and helpful.

April 22nd, 2021

Good water nice fone

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Popular Questions at Employee and Family Resources
What types of insurance does Employee and Family Resources accept?

Aetna, Ambetter, Cigna

What does Employee and Family Resources treat?

,

What types of rehab programs does Employee and Family Resources offer?

Outpatient

Does Employee and Family Resources provide holistic or alternative therapies?

Guided Meditation NeuroFitness

Where is this facility located?

505 5th Ave UNIT 600, Des Moines, IA 50309, USA

What accreditations and certifications does Employee and Family Resources have?

Licensed by State of Iowa (). CARF, SAMHSA

What specialized program tracks are available?

Doctors

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Related Centers
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Need Help? Call us 24/7 at 866-720-1044