Emerald Therapy Center

48
Unsatisfactory
3.8
64 reviews
Insurance Accepted
Emerald Therapy Center provides comprehensive services for substance use disorders and mental illnesses for all ages. They offer a variety of therapies, classes, and programs, including faith-based and creative therapies, to fit into busy schedules and prioritize clients' well-being.
Trust Signals CARF SAMHSA The Joint Commission
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About Emerald Therapy Center
Emerald Therapy Center works with kids, teens, and adults to address various substance use disorders and mental illnesses. Their services include marriage counseling, anger management, parenting classes, life coaching, family therapy, faith-based programs, art or expression therapy, and play therapy. Emerald Therapy also offers several classes, such as health and wellness motivational groups and DUI classes. Their programs are designed to fit into their clients' busy schedules so that they never...
Emerald Therapy Center works with kids, teens, and adults to address various substance use disorders and mental illnesses. Their services include marriage counseling, anger management, parenting classes, life coaching, family therapy, faith-based programs, art or expression therapy, and play therapy. Emerald Therapy also offers several classes, such as health and wellness motivational groups and DUI classes. Their programs are designed to fit into their clients' busy schedules so that they never have to choose between treatment and other responsibilities.
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Center Summary

Who we help
Teens Adults Veterans Children
Treatment Programs
Inclusive Support For
LGBTQ+ Black People Latinx & Hispanic People Native & Indigenous Peoples Multilingual Support
Langugages
English
Licensed State of Kentucky
Address 5050B Village Square Dr, Paducah, KY 42001, USA

Payment & Insurance

Payment Options
Private Health Insurance
Accepted Insurance (3)
Aetna Ambetter Cigna Aetna Ambetter Cigna

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Amenities

Amenities
Therapy Rooms Wi-Fi

Treatment

Addictions Treated
Alcohol Other Opioids Prescription Drugs Tramadol Synthetic Drugs
Conditions Treated
Depression Eating Disorders Trauma Stress Grief Self-Harm +1 more
Treatment Programs
Program Classifications
Specialized Program Tracks
Veterans
Therapies Offered
Cognitive Behavioral Therapy EMDR Therapy Group Therapy Spiritual Counseling
Holistic Treatments
Physical Therapy
Treatment Support Services
Anger Management Medication Management Peer Support Specialists
Our Score
48 Unsatisfactory
Accreditations 10
Facility & Amenities 2
Website Trust Factors 1
Treatment Services 17
Review Analysis 18

Reviews

3.8
64 Reviews
Benefits

Supportive staff make early recovery feel more achievable.

Some doctors and staff members, like Dr. Christi, are caring and helpful.

Classes are thoroughly enjoyed by patients.

Drawbacks

Recent Reviews

April 22nd, 2025

I WAS A Patient at this establishment for almost 2 years. During my first year I would check in with the front desk prior to seeing Dr Christi and AFTER to schedule my next appointment. For about 8 months I was told by their office staff "no you're good" or "no, you don't owe anything"!! Literally I moved from a state in which these type of services WERE FREE so I never thought I needed to question it!! At my 9th month of receiving services, they got a complete NEW OFFICE STAFF and then BACK ...

April 22nd, 2025

Thoroughly enjoy all classes and staff interaction including Catrina, Sam and Logan!! They all make early recovery feel more achievable with their support and knowledge.

December 22nd, 2024

I have tried 5 times to get help from Emerald I visited with 3 different therapists none helped me at all and left in less than a month so I had to start all over telling the new therapist about my life story and issues I switched to Paducah office(S) The S will be important ;) I was given an appointment which was over 2 months away from the day i placed the schedule (I have ADHD and cant receive medication for it without someone who prescribes) So I went unmedicated for a month. The day fina...

October 22nd, 2024

The first thing I'll speak on is the billing issues I ran into as a patient doing the co occuring intensive outpatient. They require two drug tests per week. Then they were sending every urine sample out to the lab for confirmation testing. I am informed as I'm finishing IOP but still in the middle of another program called MRT and seeing one of their peer support people (who I loved) that their billing department did not catch that my Medicare plan didn't want to cover all that in office tes...

April 22nd, 2025

Ever since my probation officer has sent me here I met Catrine I have absolutely luv the counselors here I seen Catrine and hanna and also Vivian they had helped me Catrine makes u feel like u have a friend I can talk to her bout anything

July 22nd, 2024

Emerald Therapy has changed my life completely!!! Josh is very supportive and helpful. He puts his all into his people and it shows. If I were to have an issue and needed to be seen he would make it happen asap. He helped me fight a battle that I was fighting and frankly thought I would fight for the rest of my life. I have recommended him to friends and family. The other staff is kind and courteous. It is a very welcoming place so if you are second guessing therapy, don’t, you will be happy ...

October 22nd, 2024

Don’t waste your time here. I call to try and get in and receive some help as I told them I’m struggling really bad mentally. They tell me the soonest they can get me in is 2.5 weeks. Okay fine. I go in and all they do is ask me if I’m sad and then of course wanting payment and tell me my first appoint will be in just over a month. That whole first appointment is a waste and just a way they can charge you money for them literally just making you an appointment they could have asked you those ...

August 22nd, 2024

A couple years ago my Psychiatrist wanted me to contact Emerald about seeing a Theropist. I thought, "It's never worked before. I'll go,it won't work here either and that'll get her off my back." Thankfully, I was wrong. Over the next couple years I made steady improvement. I was made to feel safe, comfortable and heard. We found out which techniques worked for me for in helping to control my severe depression, anxiety, etc. It took time but I no longer need to come in to speak to my Ther...

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Popular Questions at Emerald Therapy Center
What types of insurance does Emerald Therapy Center accept?

Aetna, Ambetter, Cigna

What does Emerald Therapy Center treat?

, , ,

What types of rehab programs does Emerald Therapy Center offer?

Intensive Outpatient Program, Outpatient

Does Emerald Therapy Center provide holistic or alternative therapies?

Physical Therapy

Where is this facility located?

5050B Village Square Dr, Paducah, KY 42001, USA

What accreditations and certifications does Emerald Therapy Center have?

Licensed by State of Kentucky (). CARF, SAMHSA, The Joint Commission

What specialized program tracks are available?

Veterans

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Need Help? Call us 24/7 at 866-720-1044