Eastern Connecticut Health (ECHN)

48
Unsatisfactory
1.8
27 reviews
Insurance Accepted $30,000 - $60,000 30 - 60 days
Eastern Connecticut Health (ECHN) in Manchester, CT, is a leading healthcare provider committed to delivering exceptional medical services to the community. With a focus on patient-centered care and clinical excellence, ECHN offers a wide range of medical services including primary care, specialty care, emergency services, diagnostic imaging, surgical procedures, and rehabilitation services. Their team of skilled physicians, nurses, and support staff are dedicated to providing compassionate and personalized care to patients of all ages. Conveniently located in Manchester, ECHN serves as a trusted resource for residents seeking quality healthcare services. Whether individuals require routine medical care, specialized treatment, or emergency services, they can rely on ECHN for comprehensive and compassionate care in a welcoming and supportive environment. Through a commitment to excellence and innovation, ECHN continues to uphold its reputation as a leading healthcare provider in the Manchester community.
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About Eastern Connecticut Health (ECHN)
Eastern Connecticut Health Network (ECHN), situated in Manchester, CT, is a renowned healthcare system dedicated to providing comprehensive medical services to residents in the region. With a focus on patient-centered care and clinical excellence, ECHN offers a wide array of services encompassing primary care, specialty care, emergency services, diagnostic imaging, surgical procedures, and rehabilitation services. The network comprises several facilities, including Manchester Memorial Hospital ...
Eastern Connecticut Health Network (ECHN), situated in Manchester, CT, is a renowned healthcare system dedicated to providing comprehensive medical services to residents in the region. With a focus on patient-centered care and clinical excellence, ECHN offers a wide array of services encompassing primary care, specialty care, emergency services, diagnostic imaging, surgical procedures, and rehabilitation services. The network comprises several facilities, including Manchester Memorial Hospital and Rockville General Hospital, each equipped with state-of-the-art technology and staffed by a team of skilled physicians, nurses, and support staff. ECHN is committed to delivering high-quality, compassionate care to patients of all ages and backgrounds. Located in Manchester, ECHN serves as a trusted healthcare resource for individuals and families seeking quality medical services. The network's convenient location ensures accessibility for residents throughout the surrounding communities. ECHN's mission is to promote the health and well-being of the community by providing exceptional medical care, fostering innovation, and advancing medical education and research. With a dedication to excellence and a commitment to improving the health outcomes of patients, ECHN remains at the forefront of healthcare delivery in the Manchester area. Through a combination of clinical expertise, cutting-edge technology, and compassionate care, ECHN continues to uphold its reputation as a leading healthcare provider, dedicated to serving the needs of the community and improving the overall health and wellness of its residents.
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Center Summary

Who we help
Teens Adults Young Adults Seniors Couples
Treatment Programs
Residential / Inpatient Partial Hospitalization Program Intensive Outpatient Program Outpatient Psychiatric Hospital
Staff to client ratio 1 therapist : 6 clients
Langugages
English
Licensed State of Connecticutf
Founded 1995
Address 71 Haynes St, Manchester, CT 06040, USA

Payment & Insurance

Payment Options
Self Pay Private Health Insurance Medicaid
Cash Price $1,000 per day, 30-60 days
Accepted Insurance (3)
Aetna Ambetter Cigna Aetna Ambetter Cigna

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Amenities

Amenities
Computers Windows / Natural Sunlight Private & Shared Room Options Physical Therapy Housekeeping Services Laundry Services +2 more

Treatment

Addictions Treated
Alcohol Amphetamines Cocaine Ecstasy Fentanyl Hallucinogens +10 more
Conditions Treated
Acute Stress Disorder Avoidant Personality Disorder Bipolar Disorder Borderline Personality Disorder Dependent Personality Disorder Depression +24 more
Treatment Programs
Residential / Inpatient Partial Hospitalization Program Intensive Outpatient Program Outpatient Psychiatric Hospital
Program Classifications
Individualized Care Elite Amenities Trauma-Informed Care Medical Support
Specialized Program Tracks
Pregnant Women Veterans
Therapies Offered
Individual Counseling Dialectical Behavior Therapy Family Therapy Group Therapy Couples Counseling Telehealth Therapy
Holistic Treatments
Acupuncture Nutritional Counseling Reiki
Cutting Edge Treatment Modalities
Ibogaine Treatment Suboxone Therapy Naltrexone Therapy
Treatment Support Services
Medication Management Methadone Therapy
Our Score
48 Unsatisfactory
Accreditations 10
Facility & Amenities 7
Website Trust Factors 4
Treatment Services 23
Review Analysis 4

Reviews

1.8
27 Reviews
Benefits

Quality medical care provided by the facility

Drawbacks

Recent Reviews

June 23rd, 2024

I have continued to receive "past due" notices from their billing department, but no detailed bill from my doctor... ever! I've had this issue with several other bills and even after numerous phone calls, requests to receive the actual detailed bill from my doctor and them telling me they have sent them out... they never arrive in my mailbox. this has SCAM written all over it!

May 23rd, 2024

I called to book a new patient wellness exam and was immediately judged as if I was an addict. I was greeted by a casual and snarky “what’s going on?” And then the list of medications that they don’t prescribe along with having to wait 30 days for previous medical records to be sent, by mail. All this for an initial Wellness exam! Unreal

April 23rd, 2023

In terms of medical care the hospital is quite good. However I have never seen a more incompetent accounts payable and receivable department in my life. The other reviews here about billing are accurate. Bills show up with wrong information, missing information, fictitious charges, etc. It has taken months of emailing, phone calls, to get resolved and the billing is still not accurate. At times they don't even tell you where to send payment to! Hopefully when YNHH takes over they can impr...

April 23rd, 2025

I got my physical therapy at ECHN and they charged me 3 times than other competitor therapist charge in the same area and also charged for services which were really not provided - for example, on my first visit they did only diagnosis and they charged me for both diagnosis and treatment. I brought it up to their Patient Experience Director and she did not do anything. Extremly unhappy with experience with ECHN Physical Therapy. My wife had same bad experience. Suggest you do your home wo...

April 23rd, 2023

Overcharge/Over billing from Manchester Memorial Hospital Youth Psychiatric Services. -Never ending billing. Billing ignored insurance deduction. $282.88 for each 15mins section with a Youth psychiatrist, with insurance, should be $101 out of pocket. Yet ECHN/Manchester Memorial Hospital/Prospect Manchester Hospital (Haynes St., Manchester, CT) keeps on sending bills. Recent bills sent for service 11 month ago, without insurance adjustment. - This is in addition to the black box hospital bill...

April 23rd, 2025

Worst service . Worst payment system . IVR takes payment details and doesn't ask where to send a receipt . Customer care wait infinite . I hate when they say your call is important to us . You guys are such a large medical group . At least fix your payment system if you cant fix other things . Even ice cream shops have better customer experience in terms of payment than you . I am never coming back to you folks .

April 23rd, 2023

My father was hospitalized five nights ago. During his entire five day stay, the hospital, unbelievably, never discovered that he had double pneumonia! Thankfully, the rehabilitation facility caught it immediately, and he is now, FINALLY, being properly treated. #negligence Additionally, it was next to impossible to get anyone on the phone for any type of report or information regarding the patient. Stay far away from this hospital. Horrible.

April 23rd, 2022

I am having a medical procedure but must have covid test 4 days prior or it will be cancelled. I received a call from Hartford Healthcare a week In advance to schedule but there sites didn't work for me because it needed to be done on a day I was working. The doctor had told me I could have it done at ECHN but gave me the phone number in case I didn't hear from them. The test had to be done on Monday, my procedure on Thursday. I called my doctor's office the week before to confirm ECHN wo...

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Popular Questions at Eastern Connecticut Health (ECHN)
How much does treatment at Eastern Connecticut Health (ECHN) cost?

An average of $1,000 per day, for 30-60 days

What types of insurance does Eastern Connecticut Health (ECHN) accept?

Aetna, Ambetter, Cigna

What does Eastern Connecticut Health (ECHN) treat?

, , ,

What types of rehab programs does Eastern Connecticut Health (ECHN) offer?

Residential / Inpatient, Partial Hospitalization Program, Intensive Outpatient Program, Outpatient, Psychiatric Hospital

Does Eastern Connecticut Health (ECHN) provide holistic or alternative therapies?

Acupuncture, Nutritional Counseling, Reiki Ibogaine Treatment, Suboxone Therapy, Naltrexone Therapy

How long will I be in treatment at Eastern Connecticut Health (ECHN)?

30-60 days

Where is this facility located?

71 Haynes St, Manchester, CT 06040, USA

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