Deaconess Cross Pointe

38
Unsatisfactory
3.5
40 reviews
Insurance Accepted 18 - 27 days
Deaconess Cross Pointe is a healthcare facility that offers addiction treatment programs, including outpatient services and inpatient hospitalization if needed. Treatment options include anger management, talk therapies, and medication assistance. The program typically lasts 2-3 weeks but can be extended as needed. They also offer electroconvulsive therapy for adult clients.
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About Deaconess Cross Pointe
Deaconess Cross Pointe is a healthcare facility that also provides addiction treatment programs through Cross Pointe. Each client begins with a comprehensive assessment, working with their clinician to pinpoint the areas of need within their life. At this specific location, clients will have access to outpatient treatment services, but they may be referred to Cross Pointe’s inpatient hospitalization location if more intensive, round-the-clock services are needed. Available treatment options incl...
Deaconess Cross Pointe is a healthcare facility that also provides addiction treatment programs through Cross Pointe. Each client begins with a comprehensive assessment, working with their clinician to pinpoint the areas of need within their life. At this specific location, clients will have access to outpatient treatment services, but they may be referred to Cross Pointe’s inpatient hospitalization location if more intensive, round-the-clock services are needed. Available treatment options include anger management, medication management, various types of talk therapies, Matrix Model groups, medication assistance, and withdrawal management. The length of PHP through Cross Point lasts approximately 2-3 weeks but can go on for as long as the client needs in order to remain effective. They do also offer electroconvulsive therapies to adult clients who elect to have this treatment as part of their overall program.
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Center Summary

Who we help
Teens Adults Young Adults Children
Treatment Programs
Langugages
Arabic Czech English French German Hindi +3 more
Licensed Indiana State Medical Board
Founded 1892
Address 445 Cross Pointe Blvd Ste 320, Evansville, IN 47715, USA

Payment & Insurance

Payment Options
Self Pay Private Health Insurance
Accepted Insurance (3)
Aetna Ambetter Cigna Aetna Ambetter Cigna

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Amenities

Amenities
Therapy Rooms Wi-Fi
Facility Policies
Allows Pets Provides Transportation to Facility

Treatment

Addictions Treated
Alcohol Amphetamines Cocaine Ecstasy Fentanyl Hallucinogens +10 more
Conditions Treated
Treatment Programs
Program Classifications
Privately Owned Evidence-Based Low Cost Medical Support
Therapies Offered
Individual Counseling Cognitive Behavioral Therapy Dialectical Behavior Therapy Family Therapy Group Therapy
Holistic Treatments
Nutritional Counseling Physical Therapy
Treatment Support Services
Anger Management Medication Management
Our Score
38 Unsatisfactory
Accreditations 2
Facility & Amenities 2
Website Trust Factors 1
Treatment Services 18
Review Analysis 15

Reviews

3.5
40 Reviews
Benefits

The PHP Outpatient Program receives high praise for the quality of its therapists and social workers.

Dr. Rhoton provides fast, friendly service and accepts Medicaid Traditional.

The front desk staff is efficient and informative about wait times.

Drawbacks

Recent Reviews

October 22nd, 2024

I was enrolled into the PHP Outpatient Program and had nothing short of a positive experience. After I finished the program, I was assigned a psychiatrist. After 1 visit I have cancelled the psych services because: 1. It was next to impossible to get in touch with my doctor. 2. I was prescribed two medications that I was denied because they weren’t covered by my insurance. 3. My medications have yet to be sent to the correct location. In closing, I highly recommend their PHP because the th...

February 22nd, 2025

Dr. Rhoton is the real deal and accepts Medicaid Traditional. Fast and friendly service. Front desk is awesome and is good about telling how long the wait is which is generally close to on time. Nurse is also nice. I really miss dealing with this office. I always got more than awesome service. I had to switch to another provider but will always be willing to come back if insurance changes in the future if they are accepting new patients

April 22nd, 2025

My partner had a good experience in the outpatient program and with the psychiatrist here, but getting any therapy has been an absolute nightmare. She has been cancelled on and rescheduled at least three times, to the point where she has been without therapy for MONTHS- never even saw her therapist. She has to wait 30 minutes to an hour every time she has an appointment. I understand that mental health is an overwhelmed field, but take care of your patients you already have and don't cancel t...

April 22nd, 2025

Good luck if Dr. Radnovich is your psychiatrist. You will wait an hour to see him every visit. Does not matter if it’s 10am or 3pm he is ALWAYS at least one hour behind schedule. Don’t bother calling the practice manager. She will not call you back!

April 22nd, 2025

Went here recently for an evaluation for a loved one. The “social worker” who spoke with us was uncaring and lacked any compassion. She had a button on her shirt that said “I left my cats for this.” Completely inappropriate for someone whose role should be to have compassion and help people seeking mental care. I would never send anyone I cared about here. What a waste and complete disappointment. I wish zero stars were an option.

April 22nd, 2025

Went to the partial hospitalization program, the psychiatrist just throws medication at the problem and almost put me on so much medication I could've gotten serotonin syndrome. I was also set up with a councilor that canceled on me twice the day of my appointments and left me without care for what would've been two months. I am extremely unhappy with my care and the wait time is atrocious.

April 22nd, 2023

Pam Peppers medicating knowledge saved my little girl. Brought the life back to my 16 year old. I will forever be thankful. However I think on the therapy part they can definitely improve. Appointments 6/8 weeks apart. Last hour appointment only lasted 23 minutes for my 16 yr old.

April 22nd, 2025

We had to wait three months for a new patient appointment for therapy for my daughter to be told that the soonest follow-up therapy appointment they could provide would be four months away.

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Popular Questions at Deaconess Cross Pointe
What types of insurance does Deaconess Cross Pointe accept?

Aetna, Ambetter, Cigna

What does Deaconess Cross Pointe treat?

, ,

What types of rehab programs does Deaconess Cross Pointe offer?

Detox, Partial Hospitalization Program, Intensive Outpatient Program, Outpatient, Psychiatric Hospital

Does Deaconess Cross Pointe provide holistic or alternative therapies?

Nutritional Counseling, Physical Therapy

How long will I be in treatment at Deaconess Cross Pointe?

18-27 days

Where is this facility located?

445 Cross Pointe Blvd Ste 320, Evansville, IN 47715, USA

What accreditations and certifications does Deaconess Cross Pointe have?

Licensed by Indiana State Medical Board (). SAMHSA

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Related Centers
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Need Help? Call us 24/7 at 866-720-1044