Crossroads Health - Mentor

44
Unsatisfactory
3.1
16 reviews
Insurance Accepted
Crossroads Health is a non-profit organization in Ohio that offers comprehensive, trauma-informed substance abuse treatment services to adults, adolescents, and children. Their services include medication management, assessments, case management, therapy, education, and crisis programs, with the goal of promoting overall wellness and long-term sobriety for each client.
Trust Signals SAMHSA The Joint Commission
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About Crossroads Health - Mentor
Crossroads Health is a non-profit organization that is committed to providing the most comprehensive, trauma-informed substance abuse treatment services to each client that needs help in Ohio. They work with adults, adolescents, and children who struggle with all types of mental health conditions and addiction. Services include medication management, various assessments, case management, continuing care planning, group therapy, education, community services, and crisis programs. This specific pr...
Crossroads Health is a non-profit organization that is committed to providing the most comprehensive, trauma-informed substance abuse treatment services to each client that needs help in Ohio. They work with adults, adolescents, and children who struggle with all types of mental health conditions and addiction. Services include medication management, various assessments, case management, continuing care planning, group therapy, education, community services, and crisis programs. This specific program seeks to help each of their clients develop a life that is productive and full of healthy habits that promote overall wellness and long-term sobriety.
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Center Summary

Who we help
Adults Children Teens
Treatment Programs
Residential / Inpatient Intensive Outpatient Program Outpatient Psychiatric Hospital
Langugages
English
Licensed State of Ohio
Address 8445 Munson Rd, Mentor, OH 44060, USA

Payment & Insurance

Payment Options
Self Pay Private Health Insurance
Accepted Insurance (3)
Aetna Ambetter Cigna Aetna Ambetter Cigna

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Amenities

Amenities
Therapy Rooms Wi-Fi

Treatment

Addictions Treated
Alcohol Other Opioids Prescription Drugs Tramadol Synthetic Drugs
Conditions Treated
Acute Stress Disorder Bipolar Disorder Depression Trauma Stress Self-Harm +1 more
Treatment Programs
Residential / Inpatient Intensive Outpatient Program Outpatient Psychiatric Hospital
Program Classifications
Evidence-Based
Specialized Program Tracks
First Responders
Therapies Offered
EMDR Therapy Family Therapy Group Therapy Individual Counseling
Holistic Treatments
Nutritional Counseling Yoga
Treatment Support Services
Medication Management Peer Support Specialists
Our Score
44 Unsatisfactory
Accreditations 10
Facility & Amenities 2
Website Trust Factors 1
Treatment Services 21
Review Analysis 10

Reviews

3.1
16 Reviews
Benefits

Some clients appreciate their counselor.

Drawbacks

Recent Reviews

August 3rd, 2024

Not sure how to feel about this place...we like our counselor but trying to schedule an appointment is a nightmare!! They will not let you schedule any more than 2 weeks out but they never have any openings within the 2 weeks!!! CROSSROADS PLEASE review your scheduleing procedure and change it!!

June 3rd, 2025

Have been trying to make my son an appointment since December 20th , we had the assessment, I provided all required paperwork yet they still can not find my son in their database and can not schedule an appointment. I have left several messages both with a Tera and a Katy but no return calls . It is very unprofessional and disappointing.

June 3rd, 2025

Deleting other people's review won't fix the problems that this place has. I will not recommend anyone with mental health issues go here. I have seen this place destroy my friends life. With canceling appointments, giving him medications that have made him become suicidal, and treating him like garbage. This is a disgrace. And removing his reviews just reflects how poorly this place runs. If he Hurst himself the blood is on your hands...

June 3rd, 2022

Was not allowed to switch my nurse practitioner like a "normal" person despite serious reservations. Was forced to procure reasonable care from a more distant provider despite not having my own car - which they are aware of. Their convenience is more important than your need. And they harbor incompetence.

June 3rd, 2021

As mental health non-profits go, Crossroads Health is one of the most passionate, mission-driven and caring organizations you can find. Well run, stable and growing - even in a Covid-19 environment - Crossroads is not only a good place to help behavioral and mental health assistance, for licensed social workers and counselors it can be a wonderful and collaborative place to work.

July 3rd, 2024

I need a refill and I need to reschedule an appointment and they're not letting me get either of those

June 3rd, 2019

I work with Crossroads through my work place they were great and resourceful. I would recommend them to anyone .

June 3rd, 2021

I have only ever heard great things about the company and staff as well as what this company does for its customers!

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Popular Questions at Crossroads Health - Mentor
What types of insurance does Crossroads Health - Mentor accept?

Aetna, Ambetter, Cigna

What does Crossroads Health - Mentor treat?

, ,

What types of rehab programs does Crossroads Health - Mentor offer?

Residential / Inpatient, Intensive Outpatient Program, Outpatient, Psychiatric Hospital

Does Crossroads Health - Mentor provide holistic or alternative therapies?

Nutritional Counseling, Yoga

Where is this facility located?

8445 Munson Rd, Mentor, OH 44060, USA

What accreditations and certifications does Crossroads Health - Mentor have?

Licensed by State of Ohio (). SAMHSA, The Joint Commission

What specialized program tracks are available?

First Responders

Related Centers
Ad Our mission is financially supported by selling advertising to qualified providers. More Info
Related Centers
Ad Our mission is financially supported by selling advertising to qualified providers. More Info

Need Help? Call us 24/7 at 866-720-1044