Creekside Behavioral Health

50
Satisfactory
3.0
198 reviews
Insurance Accepted 7 - 10 days
Creekside Behavioral Health is a comprehensive inpatient psychiatric hospital that offers intensive substance abuse treatment services for all ages. Their recovery process includes assessments, individualized treatment planning, and a wide range of therapy options, recreational activities, education, and community events. Clients also have access to nutritional guidance and other services to promote overall well-being. The multidisciplinary team works with each client to develop long-term health maintenance skills and habits.
Trust Signals SAMHSA The Joint Commission
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About Creekside Behavioral Health
This specific treatment facility is a behavioral health hospital, able to provide comprehensive and intensive substance abuse treatment services to clients of all ages. The recovery process here begins with assessments and diagnostics, followed by individualized treatment planning. Because this is an inpatient, psychiatric hospital, Creekside Behavioral Health offers a long list of options, including but not limited to various therapy options, recreational therapies, education, stabilization, an...
This specific treatment facility is a behavioral health hospital, able to provide comprehensive and intensive substance abuse treatment services to clients of all ages. The recovery process here begins with assessments and diagnostics, followed by individualized treatment planning. Because this is an inpatient, psychiatric hospital, Creekside Behavioral Health offers a long list of options, including but not limited to various therapy options, recreational therapies, education, stabilization, and community events. Clients will also have access to nutritional guidance and other services that promote the general health and well-being of the individual. Multidisciplinary teams work with each client to help them develop skills and habits necessary to maintain their health long-term.
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Center Summary

Who we help
Adults Seniors Teens
Treatment Programs
Langugages
English
Licensed State of Tennessee
Address 1025 Executive Park Blvd Kingsport, TN 37660

Payment & Insurance

Payment Options
Self Pay Private Health Insurance TRICARE Medicaid
Accepted Insurance (3)
Aetna Ambetter Cigna Aetna Ambetter Cigna

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Amenities

Amenities
Therapy Rooms Wi-Fi

Treatment

Addictions Treated
Alcohol Amphetamines Cocaine Ecstasy Fentanyl Hallucinogens +10 more
Conditions Treated
Acute Stress Disorder Bipolar Disorder Depression Trauma Stress Self-Harm +1 more
Treatment Programs
Program Classifications
Evidence-Based Holistic
Therapies Offered
Family Therapy Group Therapy Individual Counseling Telehealth Therapy
Holistic Treatments
Art Therapy Recreational Therapy
Treatment Support Services
Alumni Program Discharge Planning Medication Management
Our Score
50 Satisfactory
Accreditations 10
Facility & Amenities 2
Website Trust Factors 1
Treatment Services 22
Review Analysis 15

Reviews

3.0
198 Reviews
Benefits

Staff members are accommodating and answer all questions, ensuring families feel at ease.

Strict schedules for patients are maintained, with clear communication about call times and medication changes.

The intake doctor was kind and caring, making families feel safe about leaving their loved ones at the facility.

Drawbacks

Recent Reviews

June 1st, 2025

Do not let your loved ones go to this place. They hold them against their will. If they cry they extend their stay by 7 days. It's nasty unsanitary. They lie to the family. They will not give family any information. The dogs at the local animal shelter are treated way better. Never again my daughter was traumatized by these people it's been several months since she left that place she still has nightmares about the way they treated her.

June 1st, 2025

I take reviews very seriously. & I almost didn’t use this facility due to the reviews. But I brought it to the facilities attention and they took time to answer every question I had and make me feel at ease. Children have a very strict schedule while there and I was told from the beginning. They have certain times that family can call in and certain times they can call out. You can call for an update any time and speak with a nurse. There were a few times I couldn’t get through but that happe...

May 18th, 2025

My child was picked up today after being admitted to creekside for 10 full days. I had called his first night and asked about clothing and what I needed to provide for him. I left late at night and with no instructions given on what to expect during his stay or what items he may need. When I called I was told that he would be given hospital clothing and that the staff would wash the clothes he was wearing from his admission day. The woman I spoke to explained there was no need to bring anythi...

April 1st, 2025

The stay is supposed to be 7 days but they kept me for 21. They made me sleep on the floor in the hallway the first few days. We weren’t warm enough especially at night; each of us were only allowed a gym mat with a fitted bed sheet, a pillow and a thin knitted blanket. All the windows were painted over and you were not allowed outside. We’d have to walk on sticky and wet carpet to go to the cafeteria. We were each allowed a spork and had to put them all in a cup when we were done. If you acc...

March 1st, 2025

Do NOT send your child here! I’ve talked to her one time in 5 days. I’ve constantly called and they can never get “her unit” to answer the phone so they always say they’re taking a note to the unit yet no one ever calls. I’ve called every single day multiple times a day and been able to speak with her nurse twice in 5 days! It’s ridiculous. They are NOT good at all with communication. And it’s damn near impossible to find out progress!!!! Not to mention the doctor upped her dosage the first d...

June 1st, 2025

I wouldn't recommend going here. I was sent here a little over a year ago on Thanksgiving and the only positive things I have to say about it is the other patients and the food. When I was first sent here it was about 2 A.M. where the put me in a room to fill out papers and proceeded to leave me in there alone with the door wide open for almost an hour. The mattress were so uncomfortable I chose to sleep on the floor, and I had gotten yelled at by a staff member because I threw away the tiny ...

April 1st, 2025

Do NOT send your child here! I’ve talked to her one time in 5 days. I’ve constantly called and they tell me i am on a list but NEVER GET A RETURN CALL BACK!!! They always say they’re taking a note to the unit yet no one ever calls. I’ve called every single day multiple times a day and been able to speak with her nurse twice in 5 days! It’s ridiculous. They are NOT good at all with communication. And it’s damn near impossible to find out progress!!!! Therapist dress unprofessional for workin...

June 1st, 2025

A terrible facility w staff that's pathetic. We are talking with others that have had terrible experiences with this so called mental health facility and are hiring attorneys to file suits against Creekside for lying , negligence, unprofessional care,etc. We also will be reporting them to the authorities w state of Tennessee.

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Popular Questions at Creekside Behavioral Health
What types of insurance does Creekside Behavioral Health accept?

Aetna, Ambetter, Cigna

What does Creekside Behavioral Health treat?

, ,

What types of rehab programs does Creekside Behavioral Health offer?

Detox, Residential / Inpatient, Partial Hospitalization Program, Intensive Outpatient Program, Outpatient

Does Creekside Behavioral Health provide holistic or alternative therapies?

Art Therapy, Recreational Therapy

How long will I be in treatment at Creekside Behavioral Health?

7-10 days

Where is this facility located?

1025 Executive Park Blvd Kingsport, TN 37660

What accreditations and certifications does Creekside Behavioral Health have?

Licensed by State of Tennessee (). SAMHSA, The Joint Commission

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Need Help? Call us 24/7 at 866-720-1044