Cook County Health

48
Unsatisfactory
4.0
84 reviews
Insurance Accepted
Cook County Health provides comprehensive healthcare services, including behavioral health, education, and prevention programs for men and women. They also offer HIV/AIDS testing and treatment, as well as medical care and individual counseling, making it a one-stop facility for those in need of care.
Trust Signals SAMHSA The Joint Commission
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About Cook County Health
Cook County Health is a general healthcare facility that offers access to behavioral health services for men and women in need of care. Along with treating drug abuse and alcohol addiction, Cook County Health System also offers education and prevention programs that are community-based. Clients will also have access to HIV/AIDS testing, prevention, and treatments here as this disease is often associated with drug use. Because this facility is part of an overarching healthcare system, clients wil...
Cook County Health is a general healthcare facility that offers access to behavioral health services for men and women in need of care. Along with treating drug abuse and alcohol addiction, Cook County Health System also offers education and prevention programs that are community-based. Clients will also have access to HIV/AIDS testing, prevention, and treatments here as this disease is often associated with drug use. Because this facility is part of an overarching healthcare system, clients will be provided with medical care, assessments, individual counseling, and any other services that are deemed necessary for effective treatment.
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Center Summary

Who we help
Adults Pregnant Women
Treatment Programs
Outpatient
Inclusive Support For
LGBTQ+ Black People Latinx & Hispanic People Native & Indigenous Peoples Multilingual Support
Staff to client ratio 1 therapist : 1 clients
Langugages
English
Licensed State of Illinois
Address 2020 W Harrison St, Chicago, IL 60612, USA

Payment & Insurance

Payment Options
Self Pay
Accepted Insurance (3)
Aetna Ambetter Cigna Aetna Ambetter Cigna

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Amenities

Amenities
Therapy Rooms Wi-Fi

Treatment

Addictions Treated
Alcohol Prescription Drugs
Conditions Treated
Bipolar Disorder Depression Eating Disorders Suicidal Ideation Trauma Stress +1 more
Treatment Programs
Outpatient
Program Classifications
Specialized Program Tracks
Pregnant Women Trauma
Therapies Offered
Family Therapy Medical Nutrition Therapy Trauma Specialists
Holistic Treatments
Guided Meditation Physical Therapy
Treatment Support Services
Medication-Assisted Treatment Medication Management
Our Score
48 Unsatisfactory
Accreditations 10
Facility & Amenities 2
Website Trust Factors 1
Treatment Services 14
Review Analysis 21

Reviews

4.0
84 Reviews
Benefits

Doctors and nurses are great and provide good care.

The facility helps individuals learn to respect the staff.

Drawbacks

Recent Reviews

November 23rd, 2024

Ok so I have been coming to this clinic for a couple of years but lately the for some reason the service has been going down, doctors, nurses are great but the extra staff that is supposed to be coordinating are just bodys walking down the aisle as if this is a fashion show. My friend whom I was just there for support and doesn’t speak English was waiting for more than two hours and no one called him in if it wasn’t for me that I asked when was he going to be help. There’s obviously poor comm...

November 23rd, 2024

My experience is not to bad! Some groups I will not attend! I feel like they need to get someone else to do rev! Stan group the one took over absolutely not good at all! And he definitely not fare!! I feel he is looking out for his own personal gain! Will never attend his group at all! Now on the other hand! I learn how to respect the staff! They are human to! They have bad days too!

March 26th, 2025

Terrible hospital they are extremely unprofessional when it comes to patients and their needs the fact that they will have you sitting there knowing their X-ray machines are down to get extractions removed is crazy the worst place to ever go for anything idk who worse cook county or Mount Sinai if you guys have any opportunity to go else where please do so because cook county will disappoint you every time I wish I was able to give them no stars jus a bad place for business close them down th...

August 23rd, 2024

The reception desk 4 really needs to improve her communication skills. Without greeting, Her first word to a patient was a curt one: “yes!?” I said “I’m here for an appointment….” Not letting me finish, she jumped in and said “go to have a seat”. I had to tell her “I’m not finished yet”. She really needs some reception language training or/and an attitude change. The nurses and doctors and other staff members are great. Just the reception really needs some improvement. That’s the staff me...

July 23rd, 2024

The very first time I went here it was an absolute disaster. A total horrible experience. However, as my visits increased, the experience began to get better and better. I recently visited for my testing, and it was wonderful. I had all the testing in one place and, as long as you ask the current person testing you to please be sure the *next person* about to test you is given your paperwork, your waiting is much, much lesser in time. In fact, each time I asked, "Please be sure the next perso...

January 23rd, 2025

I used to come here to get routine STD tests but they reduced the hours! They could at least update the website or something.

April 23rd, 2025

We visited here for the first time today and, having received healthcare both domestically and internationally, it was one of the best experiences I've ever had! After checking other places that were either unavailable or wanted to charge $500+ per person (which we can't afford by a long shot), I was directed here and I'm so grateful! We were able to get the care and testing we needed at no cost to us. Aside from affordability, every staff member we made contact with— security, administration...

April 23rd, 2025

Not really a good hospital when you have to get medical release papers. I left messages two times, and still, not even a respectful call back. The psychiatry department is really bad when it comes to distributing needed medication risking patients two weeks without medicine before they can’t get medication. I encountered rude staff on two different occasions. One rude African (from Africa obliviously) nurse had the worse attitude in regards of asking her information about the Monkeypox Vaccin...

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Popular Questions at Cook County Health
What types of insurance does Cook County Health accept?

Aetna, Ambetter, Cigna

What does Cook County Health treat?

, , ,

What types of rehab programs does Cook County Health offer?

Outpatient

Does Cook County Health provide holistic or alternative therapies?

Guided Meditation, Physical Therapy

Where is this facility located?

2020 W Harrison St, Chicago, IL 60612, USA

What accreditations and certifications does Cook County Health have?

Licensed by State of Illinois (). SAMHSA, The Joint Commission

What specialized program tracks are available?

Pregnant Women, Trauma

Related Centers
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Related Centers
Ad Our mission is financially supported by selling advertising to qualified providers. More Info

Need Help? Call us 24/7 at 866-720-1044