Community Health Action of Staten Island

37
Unsatisfactory
3.0
14 reviews
Insurance Accepted
Bay Street, part of Community Health Action of Staten Island, offers a newly renovated treatment facility for individuals struggling with drug abuse and their families. With a variety of programs including therapy, support groups, and wellness activities, Bay Street promotes overall wellness and recovery. They also provide community support services such as education, HIV/AIDS services, and housing assistance, making a lasting impact on clients' lives and setting them up for success.
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About Community Health Action of Staten Island
Bay Street works with individuals who are struggling with drug abuse as well as their families who may also be experiencing side effects of that abuse. The treatment facility is newly renovated, offering clients a safe and comfortable space that promotes overall wellness and recovery. Treatment options include recovery coaching, individual therapy, support groups, family-inclusive programs, sober social events, recreational therapy, yoga, wellness activities, creative arts workshops, SMART Recov...
Bay Street works with individuals who are struggling with drug abuse as well as their families who may also be experiencing side effects of that abuse. The treatment facility is newly renovated, offering clients a safe and comfortable space that promotes overall wellness and recovery. Treatment options include recovery coaching, individual therapy, support groups, family-inclusive programs, sober social events, recreational therapy, yoga, wellness activities, creative arts workshops, SMART Recovery, and 12-step meetings both on and off-site. Bay Street, which is part of an organization called Community Health Action of Staten Island, also offers other community support services such as education, HIV/AIDS services, mobile health units for easier access to primary care and mental healthcare, food assistance programs, harm reduction, overdose prevention crisis services, domestic violence support, and housing assistance. By offering so many programs, Bay Street is able to provide clients with more than just drug treatment. They are able to change lives and promote a long-term sense of recovery that sets each individual up to live a successful life.
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Center Summary

Who we help
Adults
Treatment Programs
Detox Residential / Inpatient Outpatient
Inclusive Support For
Langugages
English
Licensed New York State
Founded 1988
Address 26 Bay St 4th Floor, Staten Island, NY 10301, USA

Payment & Insurance

Payment Options
Self Pay Private Health Insurance Medicaid
Accepted Insurance (3)
Aetna Ambetter Cigna Aetna Ambetter Cigna

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Amenities

Amenities
Therapy Rooms Wi-Fi

Treatment

Treatment Programs
Detox Residential / Inpatient Outpatient
Program Classifications
Missing Information This lowers the score we’re able to give, however this information may be available by contacting the facility.
Specialized Program Tracks
Veterans Trauma Pregnant Women
Therapies Offered
Individual Counseling Motivational Interviewing Trauma Specialists Family Therapy Group Therapy Telehealth Therapy +1 more
Holistic Treatments
Nutritional Counseling Physical Therapy
Treatment Support Services
Recovery Coaching Peer Support Specialists Medication-Assisted Treatment 12-Step Meetings SMART Recovery Facilitation Alumni Program +1 more
Our Score
37 Unsatisfactory
Accreditations 1
Facility & Amenities 2
Website Trust Factors 1
Treatment Services 23
Review Analysis 10

Reviews

3.0
14 Reviews
Benefits

The organization provides thoughtful and caring gifts, particularly around the holidays, which positively impact seniors.

The case managers are described as being supportive and always available when needed.

The organization has received gratitude for their ongoing assistance and support.

Drawbacks

Recent Reviews

April 22nd, 2025

Hello Diane, I want to first thank you for responding to the email. I do feel it was a bit delayed and was disappointed that we could not converse in person about this matter. I want to thank you for acknowledging the damage that your agency did and how it affected my employment. I want to address a statement made by you in this letter about my “broad allegations”, I believe words are very powerful and I have an issue with your statement. The situation happened within your organization and ...

April 22nd, 2025

MICHELLE AND DINA SHOULD BE FIRED. Great organization to work for if you're not a black member of Michelle Digisio's team. She's racist and I've watched my mother's health deteriorate from being bullied and gaslit. Nobody in charge is stopping this woman from wreaking havoc on black subordinates. She even told a black male subordinate in a hoodie that he looked like he'd rob her. I'm tired of having no choice but to sit back watch this woman terrorize my mother and get away with it. Dina Din...

April 22nd, 2023

I would like to send a big thank you and heartfelt happy new year to the community health action organization, we received a beautiful Christmas gift basket and I wanted to tell you it made my Mother's Day, it is important for the seniors to feel special especially on the holidays, and this brought a big smile to her face. I wanted to reach out and tell you, thank you so much for all the work that you do and have been doing to help my mother, our case manager vanilla is a sweetheart and is al...

April 22nd, 2019

If I could give my case manager a negative star I would! Took days even weeks to get back to me. I even referred people there and my case worker met with them once and never got back to them either. I never write reviews but she even said they're short staffed do this behavior must go in all the time! She just spoke to me like I'm a how dare I get annoyed with her even though I never hear back from her and when I finally do my appointments are already passed! I'm actually calling today and co...

April 22nd, 2025

Zero!!!! Had me go thru the interview process for over 5 months and then they disappeared. Can’t expect a person to work for you until they are hired. Stay away!

April 22nd, 2020

I had a health coach name star she’s no longer there, they are taking a significant amount of time to contact me back now that she’s gone it’s been about a month I even had a surgery and no one has called me yet.. smdh

April 22nd, 2022

All they do is take peoples medicaid information and bill it for years. yet you NEVER receive any services from them. This place is a SCAM.

April 22nd, 2023

Best community service ever!!!

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Popular Questions at Community Health Action of Staten Island
What types of insurance does Community Health Action of Staten Island accept?

Aetna, Ambetter, Cigna

What does Community Health Action of Staten Island treat?

,

What types of rehab programs does Community Health Action of Staten Island offer?

Detox, Residential / Inpatient, Outpatient

Does Community Health Action of Staten Island provide holistic or alternative therapies?

Nutritional Counseling, Physical Therapy

Where is this facility located?

26 Bay St 4th Floor, Staten Island, NY 10301, USA

What accreditations and certifications does Community Health Action of Staten Island have?

Licensed by New York State ().

What specialized program tracks are available?

Veterans, Trauma, Pregnant Women

Related Centers
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Need Help? Call us 24/7 at 866-720-1044