CenterPointe - Knoxville

45
Unsatisfactory
3.4
24 reviews
Insurance Accepted
CenterPoint, part of the McNabb Center, offers residential drug and alcohol treatment in Knoxville for adolescents, young adults, and adults. Services include education, therapy, counseling, wellness, and withdrawal management. After completing the program, clients can access other McNabb locations in Tennessee for continued care. Medication assistance and recovery support are also available.
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About CenterPointe - Knoxville
CenterPoint is part of the overall drug and alcohol treatment organization known as the McNabb Center. CenterPoint is their residential location in Knoxville, providing access to services for adolescents, young adults, and adults. These services include education, group therapy, one-on-one counseling, and services that address overall wellness and ways to live a healthy lifestyle. Clients who need it will also have access to withdrawal management services. Once the residential program is complet...
CenterPoint is part of the overall drug and alcohol treatment organization known as the McNabb Center. CenterPoint is their residential location in Knoxville, providing access to services for adolescents, young adults, and adults. These services include education, group therapy, one-on-one counseling, and services that address overall wellness and ways to live a healthy lifestyle. Clients who need it will also have access to withdrawal management services. Once the residential program is complete, clients may then be referred to one of the other locations McNabb has to offer around the state of Tennessee for other services that are a step down from residential care. This facility also offers medication assistance and recovery support services.
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Center Summary

Who we help
Adults Children Veterans
Treatment Programs
Detox Residential / Inpatient Intensive Outpatient Program
Langugages
English
Licensed State of Tennessee
Address 5310 Ball Camp Pike, Knoxville, TN 37921, USA

Payment & Insurance

Payment Options
Private Health Insurance
Accepted Insurance (3)
Aetna Ambetter Cigna Aetna Ambetter Cigna

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Amenities

Amenities
Therapy Rooms Wi-Fi

Treatment

Addictions Treated
Conditions Treated
Acute Stress Disorder Bipolar Disorder Depression Trauma Stress Self-Harm +1 more
Treatment Programs
Detox Residential / Inpatient Intensive Outpatient Program
Program Classifications
Evidence-Based Gender Separate Care Individualized Care
Therapies Offered
Individual Counseling Motivational Interviewing
Holistic Treatments
Nutritional Counseling Physical Therapy
Treatment Support Services
Medication-Assisted Treatment Peer Support Specialists
Our Score
45 Unsatisfactory
Accreditations 8
Facility & Amenities 2
Website Trust Factors 1
Treatment Services 19
Review Analysis 15

Reviews

3.4
24 Reviews
Benefits

The staff is described as phenomenal and supportive, going above and beyond for recovery.

The residential program offers a comfortable and safe environment.

The facility provides life-changing tools and the opportunity to form lifelong friendships.

Drawbacks

Recent Reviews

April 10th, 2025

This place did not meet the needs of my son. We called and was told to report by 8am. We were told his insurance would pay on the phone when we first called. We got here and waited over an hour in the lobby and finally a nurse came out and asked for his insurance card. She told us the clinician said they didn’t accept his blue cross blue shield. I explained to her that he was already accepted and she said there was nothing she could do. Looks like the right hand doesn’t know what the left han...

April 24th, 2025

I attended this program in 2022 & although I wasn't able to finish;due to family emergency; I have made a total turn around in my life. Sue was awesome & I want to thank you guys for the opportunity & a safe place to be myself so that I was able to become myself again 💯 ❤️Megan Matney

April 24th, 2023

If you truly are seeking a new way to live or to just start over CenterPoint is the place to do it at. I have to say this place saved my life in more ways than one. The staff here is phenomenal and went above and beyond for me and my recovery. They taught me not only how to stay sober but how to forgive, to process pain, to love without fear, to have boundaries, and most of all they showed me I was worth loving and worth this life God gave me. The food there was awesome and the residential pr...

February 24th, 2025

Excellent program if you really are serious about recovery. Found the staff to be helpful and supportive. They genuinely encourage your growth. Recovery ultimately is what you put into it.

November 24th, 2024

Thanks for everything from, Csu, detox, to the residential program, you did everything that is expected, recovery is not easy, and neither is perfection, it's not a reality we are all human with different flaws, nothing is perfect, but we strive to do the best we can, no matter, Who, what, life is hard enough, so keep up the good work, to Thine own self be True .

April 24th, 2025

This review is being posted with a heavy heart....My brother Allen Mitchell Jr.(AJ)stayed there about 2months ago for alcoholism. He had to be medically detoxed from alcohol withdrawal. He said everyone was very professional and helpful. After leaving he released. I begin reaching out to Center point on Saturday January 28th. I left countless messages on the urgency of the situation. Even until this day January 31,no one has returned my calls . My brother passed away on Sunday January 29 arou...

April 24th, 2025

I got to say the staff was amazing and helpful with everything but I ended up getting really sick from taking my dose of suboxson soon and the white fat nurse with glasses didn’t care the black nurse didn’t care but they’re was I say 40 something year old nurse white that was so dam nice and tried to help me but I wouldn’t go here at all to be real it was a nightmare for me personally! Please think twice if your really hard on herion because they will just give you medicine and send you to yo...

April 24th, 2025

Went here a month ago to detox from alcohol and I got treated so horribly. The staff and nurse wouldn’t help me when I was shaking and the staff ended up taking my cologne and cigarettes that my girlfriend brought me and gave it to some other people that were there. Worst rehab experience ever

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Popular Questions at CenterPointe - Knoxville
What types of insurance does CenterPointe - Knoxville accept?

Aetna, Ambetter, Cigna

What does CenterPointe - Knoxville treat?

,

What types of rehab programs does CenterPointe - Knoxville offer?

Detox, Residential / Inpatient, Intensive Outpatient Program

Does CenterPointe - Knoxville provide holistic or alternative therapies?

Nutritional Counseling, Physical Therapy

Where is this facility located?

5310 Ball Camp Pike, Knoxville, TN 37921, USA

What accreditations and certifications does CenterPointe - Knoxville have?

Licensed by State of Tennessee (). CARF, SAMHSA

What amenities does CenterPointe - Knoxville offer?

Therapy Rooms, Wi-Fi

Related Centers
Ad Our mission is financially supported by selling advertising to qualified providers. More Info
Related Centers
Ad Our mission is financially supported by selling advertising to qualified providers. More Info

Need Help? Call us 24/7 at 866-720-1044