Broadlawns Medical Center

46
Unsatisfactory
3.0
359 reviews
Insurance Accepted
Broadlawns Medical Center offers personalized recovery programs that address immediate needs and lay the foundation for long-term recovery. These programs include individual and group therapy, addiction education, skill development, medication assistance, crisis services, and various forms of therapy such as art and trauma yoga.
Trust Signals SAMHSA The Joint Commission Certified Community Behavioral Health Clinic
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About Broadlawns Medical Center
Broadlawns Medical Center, situated in Des Moines, Iowa, is a leading healthcare facility dedicated to providing comprehensive and compassionate care to individuals across the community. Established in 1924, Broadlawns has been serving as a beacon of health and wellness, offering a wide range of services including primary care, specialty care, emergency services, mental health, dental care, and more. With a commitment to excellence and accessibility, Broadlawns ensures that every patient receive...
Broadlawns Medical Center, situated in Des Moines, Iowa, is a leading healthcare facility dedicated to providing comprehensive and compassionate care to individuals across the community. Established in 1924, Broadlawns has been serving as a beacon of health and wellness, offering a wide range of services including primary care, specialty care, emergency services, mental health, dental care, and more. With a commitment to excellence and accessibility, Broadlawns ensures that every patient receives high-quality care regardless of their socioeconomic status. The medical center boasts a team of skilled healthcare professionals who strive to meet the diverse healthcare needs of the community with empathy and expertise. Broadlawns also serves as a teaching hospital affiliated with Des Moines University, contributing to the education and training of future healthcare leaders. Through its unwavering dedication to improving the health and well-being of the community, Broadlawns Medical Center remains a trusted healthcare institution that continues to make a positive impact on the lives of individuals and families in Des Moines.
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Center Summary

Who we help
Adults
Treatment Programs
Outpatient
Inclusive Support For
LGBTQ+ Black People Latinx & Hispanic People Native & Indigenous Peoples Multilingual Support
Langugages
English
Licensed State of Iowa
Founded 1924
Address 1801 Hickman Rd, Des Moines, IA 50314, USA

Payment & Insurance

Payment Options
Self Pay
Accepted Insurance (3)
Aetna Ambetter Cigna Aetna Ambetter Cigna

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Amenities

Amenities
Computers Housekeeping Services Internet Access Private Rooms

Treatment

Addictions Treated
Alcohol Prescription Drugs
Conditions Treated
Anxiety Depression Self-Harm Stress
Treatment Programs
Outpatient
Program Classifications
Elite Amenities Individualized Care
Specialized Program Tracks
Christians Doctors
Therapies Offered
Group Therapy Individual Counseling
Holistic Treatments
Physical Therapy
Cutting Edge Treatment Modalities
NeuroFitness
Treatment Support Services
Medication-Assisted Treatment
Our Score
46 Unsatisfactory
Accreditations 10
Facility & Amenities 7
Website Trust Factors 1
Treatment Services 12
Review Analysis 16

Reviews

3.0
359 Reviews
Benefits

Fast and efficient service provided by Dusty at the front desk.

Clean and well-maintained facility with friendly and knowledgeable staff.

Short wait times and respectful treatment from the nurses.

Drawbacks

Recent Reviews

June 28th, 2023

Took my father to urgent care. Dusty, at the front desk was amazing. She provided outstanding, fast and courteous service. She got my father registered and into urgent care within 3 minutes. I cannot say enough how amazing she is. Once at urgent care we waited less then 5 minutes and the nurse, Ellie, was very knowledgeable, and friendly. She was respectful to my father and to myself. I recommend asking to see her next time you come here. The facility was spotless and meticulously maintain...

August 28th, 2023

I left work at 7 o'clock tonight to take buses here because I was having an allergic reaction to a shot of penicillin I got 4 days ago! There are hives all over my body and it itches so bad I want to scratch my shin off!!! Now my boss was none too happy about me taking off at 7 p.m. during dinner rush but I had no choice I was about to lose it!! Now it is 11:30 p.m. I got here at 8 p.m. and have still been waiting in the lobby to see a doctor in the EMERGENCY ROOM !!! Thank God I haven't gone...

January 28th, 2024

My family member had to stay in the inpatient unit for mental health. The Unit Clerk Anne was completely unprofessional. She hung up on me several times and also refused to let me talk to my family member or the nurse which I had a signed waiver saying I could do both. When reported I was told her manager Heidi would call me but no call from Heidi so clearly it’s okay that the Unit Clerk treats family members like garbage and kind of concerning because how are people on the inside treated lik...

October 28th, 2023

I went into the ER AFTER being seen at a different urgent care center. All of the staff, from the minute we walked into the man we want out were so super helpful and had an amazing sense of humor! The ER doctor himself was an absolute joy! He explain things to me show me pictures of acare center. All of the staff, from the minute we walked into the man we want out we’re so super helpful and had an amazing sense of humor! The ER doctor himself was an absolute joy! He explain things to me show ...

January 28th, 2024

My wife had a total knee replacement surgery at Broadlawns. The Pre-op and Post-op nursing care was nothing short of outstanding! Especially the phenomenal care provided by RN Cicily was truly exceptional in every way. We would rate Cicily’s care a +10 on a 5-point scale. Then my wife was moved to a hospital room on the third floor for the evening and night. The nursing care on the third floor of the new extension building was nothing short of horrendous! The nurses in the nursing station on ...

November 28th, 2023

I had a very good prenatal and C-section experience with the nurses, midwives, and OB team. I saw the midwives for my prenatal/postpartum care and my C-section was performed by Dr. Turner. They all listened to my concerns, helped me feel confident every step of the way, and cracked jokes to keep the mood light. I never once felt judged for not knowing what to do or feeling nervous. I would recommend them to anyone in a heartbeat. If we ever decide to have more children, I won’t hesitate retu...

September 28th, 2023

The staff is usually very attentive and considerate but this particular time my 16 year old brother was in the ER. And his nurse was the rudest person I’ve ever come across especially in a hospital setting which was alarming. She came in his room & talked to him in a loud condescending tone/voice, & slamming things in the trash while a child patient was asleep. She then proceeded to ask questions very rudely and unprofessionally. This is not how any caretaker should treat patients, ESPECIALLY...

November 28th, 2023

Do not go to urgent care here. Tried to explain what was going on with my son and what all we had been exposed to so they could take everything into account and they interrupted me every time I spoke and continued to speak over me. Tested him for things he wasn’t exposed to and sent us on our way. They didn’t seem to care about us or what was going on. Seemed like they just tested him for things to get us on our way. Would not recommend and will not be returning to this urgent care.

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Popular Questions at Broadlawns Medical Center
What types of insurance does Broadlawns Medical Center accept?

Aetna, Ambetter, Cigna

What does Broadlawns Medical Center treat?

,

What types of rehab programs does Broadlawns Medical Center offer?

Outpatient

Does Broadlawns Medical Center provide holistic or alternative therapies?

Physical Therapy NeuroFitness

Where is this facility located?

1801 Hickman Rd, Des Moines, IA 50314, USA

What accreditations and certifications does Broadlawns Medical Center have?

Licensed by State of Iowa (). SAMHSA, The Joint Commission, Certified Community Behavioral Health Clinic

What specialized program tracks are available?

Christians, Doctors

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