Atrium Health

67
Good
3.5
389 reviews
Insurance Accepted 21 - 29 days
Atrium Health Mercy in Charlotte is a primary healthcare facility that offers a wide range of services, including screenings, education, crisis interventions, therapy, and access to community resources. With a dedicated treatment team, clients can plan their recovery journey and receive personalized care for their specific conditions. As a part of a larger network, Atrium Health can also provide medical services to clients as needed.
Trust Signals SAMHSA The Joint Commission
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About Atrium Health
The Charlotte location of Atrium Health Mercy is just one of two healthcare facilities in this network of providers that offer access to many different services. Clients will have access to screening services, education, crisis interventions, 24-hour care, individual therapy, support groups, medication management, and various community resources. Working with a specifically assigned treatment team, clients will be able to plan their recovery journey with guidance and support. This allows each pe...
The Charlotte location of Atrium Health Mercy is just one of two healthcare facilities in this network of providers that offer access to many different services. Clients will have access to screening services, education, crisis interventions, 24-hour care, individual therapy, support groups, medication management, and various community resources. Working with a specifically assigned treatment team, clients will be able to plan their recovery journey with guidance and support. This allows each person to have the most effective services for their specific conditions. Because they are a primary healthcare facility as well, Atrium Health may also be able to provide medical services to their clients as needed.
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Center Summary

Who we help
Teens Adults Young Adults Seniors Children
Treatment Programs
Detox Residential / Inpatient Outpatient
Inclusive Support For
Langugages
English
Licensed State of North Carolina
Founded 1992
Address 2001 Vail Ave, Charlotte, NC 28207, USA

Payment & Insurance

Payment Options
Self Pay Private Health Insurance Medicaid
Accepted Insurance (7)
Aetna Anthem BlueCross BlueCross / BlueShield Cigna Humana Medicaid Aetna Anthem BlueCross BlueCross / BlueShield Cigna Humana Medicaid United Healthcare

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Amenities

Amenities
Gym Pool Pool Table Private Chef

Treatment

Addictions Treated
Conditions Treated
Treatment Programs
Detox Residential / Inpatient Outpatient
Program Classifications
Faith-Based Luxury Evidence-Based Family Owned Holistic Individualized Care +1 more
Specialized Program Tracks
LGBTQ+ Trauma
Therapies Offered
Cognitive Behavioral Therapy Dialectical Behavior Therapy EMDR Therapy Family Therapy Solution-Focused Therapy Psychodynamic Therapy +2 more
Holistic Treatments
Yoga Acupuncture Nutritional Counseling Art Therapy Dance Therapy Chiropractic Care +2 more
Cutting Edge Treatment Modalities
Cognitive Control Training
Treatment Support Services
Medication-Assisted Treatment 12-Step Facilitation Aftercare groups Alumni Program Relapse Prevention Groups Anger Management +1 more
Our Score
67 Good
Accreditations 10
Facility & Amenities 6
Website Trust Factors 1
Treatment Services 31
Review Analysis 19

Reviews

3.5
389 Reviews
Benefits

Nursing staff is amazing, friendly, and highly attentive.

Reception staff are kind and encouraging.

Facility is clean and well-maintained.

Drawbacks

Recent Reviews

February 13th, 2025

I came here for an endoscopy. The nurses were all absolutely amazing. Super friendly, they actually respected my pronouns and were very informative of everything they were doing. I'd absolutely come back here for anymore procedures or even emergency care if need be. This was the absolute best care I've received in my entire life.

March 13th, 2025

Not my cup of tea. My nurse Maria was amazing and attentive and caring, as well as the man who was from ICU...but my doctor really seemed to care less. I almost died literally and then my doctor just basically didn't care. If not for.my nurse I think things might have gone much worse. I went here for help ...and they helped me. Right out the door with a huge bill. And not much else... I'd heard such good things but... I guess I got the wrong team eh.

January 13th, 2025

I visited here briefly today. The new check in at hospitals with an ID being required still seems strange to me [why is it needed?]. But the receptionist was the kindest person I've encountered in sometime! Congrats Mercy on hiring such a sweet and encouraging individual! I wish I had caught her name! The small tour I was given shown a beautiful and clean facility. I look forward to coming again!

May 13th, 2025

My sister had surgery for her torn Labrum here and the staff was wonderful. They treated her with respect and did amazing. She is doing well because of the staff. Thank you Mercy for helping my sister and giving her the treatment she needed for her hip.

May 13th, 2025

I was in the ER on Friday and I had the best team possible (Dr. Alex Tansey and his RN staff were amazing). Very caring, detailed oriented, and made sure I knew exactly what they were deciding with next steps in regards to my care!

February 13th, 2025

My husband had surgery Jan 26 and had to come back for emergency surgery (nobody's fault just something that happened). All the staff from housekeeping, nutrition, CNA, all the nurses, charge nurses and surgeons etc have been amazing! My husband has been in excellent hands all week. We thank you and appreciate everything you have done!!!

March 13th, 2025

I had my first surgery done at this hospital which in fact was a gallbladder removal surgery and I gotta give promps to everyone that attended me before and after the surgery. The nurses, doctors and the technicianes I believe that's how you type it anyways everyone was nice and polite to me even more since I was completely scared because I've never had a surgery before in my life they treated me very well and gave me the courage and hopes to continue on with my life like normal even though w...

May 13th, 2025

My wife underwent extensive lumbar surgery on March 18th. The staff was kind, competent, and welcoming throughout her hospital stay. The 7th floor nursing personnel are wonderful. I would like to acknowledge them individually: RNs Tonya, MacKenzie, Shannon Jasmine and Justine; PTs Stacy Breanna, Annica and Tessa; HCTs Asia, Nicole, Heather, Kenya, Beverly and Eddel. They truly deserve kudos for their professionalism, personalities, and perseverance under sometimes difficult staffing constrain...

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Popular Questions at Atrium Health
What types of insurance does Atrium Health accept?

Aetna, Anthem BlueCross, BlueCross / BlueShield, Cigna, Humana, Medicaid, United Healthcare

What does Atrium Health treat?

, ,

What types of rehab programs does Atrium Health offer?

Detox, Residential / Inpatient, Outpatient

Does Atrium Health provide holistic or alternative therapies?

Yoga, Acupuncture, Nutritional Counseling, Art Therapy, Dance Therapy, Chiropractic Care, Breathwork, Physical Therapy Cognitive Control Training

How long will I be in treatment at Atrium Health?

21-29 days

Where is this facility located?

2001 Vail Ave, Charlotte, NC 28207, USA

What accreditations and certifications does Atrium Health have?

Licensed by State of North Carolina (). SAMHSA, The Joint Commission

Related Centers
Ad Our mission is financially supported by selling advertising to qualified providers. More Info
Related Centers
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Need Help? Call us 24/7 at 866-720-1044